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Resolved
Cannot close the position
Object
TMGM TMGM
Issue

Others

Requirement

compensation

Amount

$500(USD)

Time

259day9hour

Mediation Progress
Solved after user's confirmation
HUANGJINMOLIANG2722

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Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

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TMGM
Dear customer, thank you for your message. Regarding your issue, please attach the details of your account situation and order specifics, and send them to the official customer service email at support@tmgm.com. We will investigate and get back to you as soon as possible. Thank you!

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HUANGJINMOLIANG2722
Gold was not allowed to close positions at 10:30 p.m. on April 5th. It could have lost money, and short positions were not allowed to be closed

Start Mediation

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