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Abstract:This article aims to shed light on the troubling experiences of traders who entrusted their investments to V5 Forex Global, highlighting the abnormal commission charges, frozen accounts, and lack of proper customer support.
In the world of online trading, signals provided by trading platforms can serve as valuable guidance for traders. However, a distressing incident involving V5 Forex Global (V5) has come to WikiFX's attention, where traders have fallen victim to misleading signals and subsequent account lockouts. This article aims to shed light on the troubling experiences of traders who entrusted their investments to the platform, highlighting the abnormal commission charges, frozen accounts, and lack of proper customer support.
Signal Deception and Abnormal Commission Charges:
The trader, who prefers to remain anonymous, revealed that he and the other traders within the V5 copy trading community had been relying on the trading signals given out on a daily basis. Generally, they would receive about 1-2 signals daily, depending on the V5 Forex Global's analysts' insights.
However, a signal was issued to their group last Monday, stating a commission that would supposedly clear all their funds. Such a proposition raised eyebrows among experienced traders, as no reputable broker would impose such a condition. See the screenshots attached below and witness how disproportionate the equity and commission charges were:
Regrettably, some members of the community found themselves locked out of their accounts, while others witnessed the complete loss of their invested funds.
Later, it became evident that the commission imposed by the V5 trading platform was disproportionately large and far from normal for a forex broker. This abnormality raises serious concerns about the platform's integrity and transparent fee structures.
Account Lockouts and Lack of Withdrawal Options:
Following the issuance of these dubious signals, these traders discovered that their accounts had been frozen, rendering them unable to withdraw their funds. This action by V5 further compounds the losses suffered by traders, leaving them helpless and frustrated. Disturbingly, this is not an isolated incident, as the platform has previously locked the accounts of another group, resulting in a loss of $10,000 from their trading portfolios.
Adding to the traders' woes is the lack of effective customer service. The platform's customer support, limited to an automated system, fails to provide precise information on why accounts are locked and withhold essential details from the affected traders. This lack of transparency only intensifies the feeling of being deceived and robbed of their hard-earned investments.
Given the severity of the situation, V5 must be held accountable for its deceptive practices and the financial losses incurred by traders. The platform should promptly and transparently address affected traders' concerns, explaining misleading signals, abnormal commission charges, and account lockouts.
Traders are advised to document their interactions with the platform, including screenshots of trades, account balances, and customer support correspondence as evidence for potential legal action or regulatory complaints. Seeking assistance from relevant regulatory authorities and reputable financial organizations can help ensure a fair resolution to this distressing situation.
In addition, if you have any unresolved disputes with any forex broker, get in touch with us at WikiFX through the following mediums for further assistance:
Alternatively, you can lodge an Exposure on the WikiFX mobile application, which can be downloaded for free on both Google Play and App Store. Follow the instructions below to lodge your complaint:
Disclaimer:
The views in this article only represent the author's personal views, and do not constitute investment advice on this platform. This platform does not guarantee the accuracy, completeness and timeliness of the information in the article, and will not be liable for any loss caused by the use of or reliance on the information in the article.
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