Boeing: 737 Max pilots did not 'completely' follow procedure

Boeing's CEO outlined a different story to investigators when he spoke about the fatal Ethiopian Airlines 737 Max crash to shareholders on Monday.Dennis Muilenburg said that pilots did not “completely” follow emergency procedures, though investigators said in their preliminary report that the crew “repeatedly” followed Boeing's procedures and still couldn't control the plane.The preliminary report did not say if it was possible that the pilots took any additional steps that could have prevented them from bringing the plane under control.While Boeing defended the design of the 737 Max and said there was not a “technical slip or gap,” it did pledge to make the aircraft safer.Visit Business Insider's homepage for more stories.Boeing's CEO stated Monday that the pilots in the fatal Ethiopian Airlines crash involving a 737 Max aircraft did not “completely” follow the manufacturers emergency procedures — laying out a different story to crash investigators.Dennis Muilenburg, Boeing's CEO, made the assertion when addressing shareholders at the company's annual meeting in Chicago on Monday, contradicting an initial investigation into the crash which found that Ethiopian Airlines pilots had followed Boeing's own procedures.Muilenberg also vouched for the plane's design and said that there was no “technical slip or gap” in building the planes. He said that its automated MCAS anti-stall software system, identified as a potential issue in the two fatal crashes involving the plane, met the company's own safety criteria.Read more: The aftermath of the deadly 737 Max crashes has already cost Boeing $1 billion — and it can't predict how much worse it might getMuilenburg said all systems designed by Boeing are developed with the understanding that “these airplanes are flown in the hands of pilots,” CNN reported.Boeing has not tried to absolve itself completely from blame for the crashes — Muilenburg previously apologized for the disasters, and acknowledged that a sensor had malfunctioned during both incidents.But Muilenburg's statements on Monday shift the focus onto the pilots in a way that contrasts with the stance of investigators, who said in the preliminary report on the investigation into the crash that the Ethiopian Airlines pilots had followed Boeing's own procedures, but could not stop the plane from crashing into the ground.Read more: Boeing's CEO survived a shareholder vote seeking to prevent him from also being the company's board chairmanEthiopia's transport minister, Dagmawit Moges, said the plane's crew “performed all the procedures repeatedly provided by the manufacturer but was not able to control the aircraft.”Ethiopian Airlines said in a statement after the report: “The preliminary report confirmed beyond reasonable doubt that the crew followed the right procedures.”This first report into the investigation, which is being aided by the US National Transportation Safety Board, had turned the focus onto Boeing and the design of the 737 Max.The preliminary report did not say if the pilots could have taken additional steps alongside Boeing's procedures that could have prevented them from gaining control of the plane. Analysts and pilots told Reuters after the release of the preliminary report that some of the steps taken by the pilots were unusual, including leaving the plane at full take-off power.Read more: Southwest and FAA officials never knew Boeing turned off a safety feature on its 737 Max jets, and dismissed ideas about grounding themBoeing has also come under fire for how it trained pilots to use the MCAS system. Cockpit voice recordings outlined to Reuters revealed that the Ethiopian Airlines pilots frantically read an through emergency handbook to try and find a way to control the plane as it plunged towards the ground.On Monday, Muilenburg explained why Boeing did not disclose the existence of the system to pilots, saying that the system is “fundamentally embedded in the handling qualities of the airplane. So when you train on the airplane, you are being trained on MCAS.” “It's not a separate system to be trained on.”Read more: Boeing's CEO explains why the company didn't tell 737 Max pilots about the software system that contributed to 2 fatal crashesWhile defending the plane's design and pilot training, Muilenburg said that the company is working to make the 737 Max safer. Boeing is currently working on an updated software system, and the planes will not be allowed to fly again until the US Federal Aviation Administration and other regulators around the world approve the fix.Muilenburg said that the plane will be one of the world's safest when it returns, adding that he will take a flight on a 737 Max as soon as it is cleared to fly again to prove his confidence in the aircraft. He repeated his assertion that the company will work to “earn and re-earn” the trust of the flying public.During the meeting Monday, Muilenburg also survived a challenge to his role as joint chairman and CEO of the company. Shareholders rejected a resolution that would have stripped Muilenberg of Boeing's chairmanship and installed an independent chair.

波音公司的首席执行官向调查人员讲述了一个不同的故事，他在周一谈到了致命的埃塞俄比亚航空公司737 Max向股东发生的事故.Dennis Muilenburg表示，飞行员没有“完全”遵循紧急程序，尽管调查人员在他们的预备案中说据报道，机组人员“反复”遵循波音公司的程序，仍然无法控制飞机。初步报告没有说飞行员是否有可能采取任何可能阻止他们控制飞机的额外措施。波音公司为737 Max的设计辩护，并表示没有“技术漏洞或差距”，它确实承诺让飞机更安全。访问Business Insider的主页了解更多故事.Boeing的首席执行官周一表示，致命的埃塞俄比亚航空公司的飞行员坠毁涉及737 Max飞机没有“完全”遵循制造商的紧急程序 - 为崩溃调查人员制定了不同的故事.Dennis Muilenburg，波音公司首席执行官在周一在芝加哥举行的公司年会上向股东发表声明，这与对坠机的初步调查相矛盾，该调查发现埃塞俄比亚航空公司的飞行员遵循了波音公司自己的程序.Muilenberg也担保飞机的设计，并表示没有建造飞机时的“技术滑坡或差距”。他说，其自动化MCAS防失速软件系统被认定为涉及飞机的两起致命事故中的一个潜在问题，符合公司自身的安全标准。更多：致命的737 Max碰撞的后果已经花费了波音10亿美元 - 并且它无法预测它可能会变得多么糟糕.Muilenburg说波音公司设计的所有系统都是在“这些飞机飞到飞行员手中”的理解下开发出来的，CNN报道说.Boeing并没有试图完全免除责备对于崩溃事件 - Muilenburg先前为灾难道歉，并承认传感器在两次事件中均发生故障。但Muilenburg'星期一的声明将焦点转移到飞行员身上，与调查人员的立场形成鲜明对比，调查人员在调查坠机调查的初步报告中表示，埃塞俄比亚航空公司的飞行员已遵循波音公司自己的程序，但无法阻止飞机离开更多信息：波音公司的首席执行官在股东投票中幸存下来，试图阻止他成为公司董事会主席埃塞俄比亚的交通部长Dagmawit Moges说飞机的工作人员“执行了制造商反复提供的所有程序，但未能”埃塞俄比亚航空公司在报告后发表的一份声明中说：“初步报告证实，无可置疑的是船员遵循了正确的程序。”这是第一份调查报告，由美国国家运输安全委员会协助，把焦点转移到波音和737 Max的设计上。初步报告没有说飞行员是否会这样做在波音公司的程序中，他们采取了额外的措施，这可能会阻止他们控制飞机。分析师和飞行员在初步报告发布后告诉路透社，飞行员采取的一些步骤是不寻常的，包括让飞机完全起飞。更多：西南航空和联邦航空局官员从未知道波音公司关闭了安全功能在其737 Max喷气式飞机上，并驳回了关于将它们接地的想法因为它如何训练飞行员使用MCAS系统，因此也受到了抨击。路透社概述的驾驶舱录音显示，埃塞俄比亚航空公司的飞行员疯狂地阅读通过紧急手册，试图找到一种方法来控制飞机坠入地面。周一，Muilenburg解释了为什么波音公司没有透露系统的存在对飞行员说，该系统“基本上是嵌入飞机的操控性质。所以当你在飞机上训练时，你正在接受MCAS的训练。” “这不是一个单独的系统阅读更多：波音公司的首席执行官解释了为什么公司没有告诉737 Max飞行员有关导致2次致命撞车事故的软件系统，在保卫飞机设计和飞行员培训的同时，Muilenburg表示该公司正在努力制造737 Max波音公司目前正在开发更新的软件系统，直到美国联邦航空管理局和世界各地的其他监管机构批准修理后，这些飞机才会再次飞行.Muilenburg表示这架飞机将成为世界上最安全的飞机之一。当它返回时，他补充说，一旦它被清除再次飞行以证明他对飞机的信心，他将乘坐737 Max飞机。他重复他的断言，该公司将努力”赚取并重新获得在周一的会议期间，Muilenburg也幸免于对公司联席主席兼首席执行官的挑战。股东们拒绝了一项决议，该决议将剥夺了Muilenberg对波音公司的认可。 anship并安装了一个独立的主席。