Resolved
Withdrawal has not arrived for two weeks
Object 
Tickmill
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$13,557(USD)
Time
271day16hour
Mediation Progress
Hong Kong 2023-03-27
Solved after user's confirmation 
victor
victorHong Kong 2022-07-06
Supplemental Materials 
victor 
victorThe problem has been delayed for 20 days. They told me to provide the bank statement to shift responsibility. Hope WikiFX can help me deal with the problem.
Supplemental Materials
Hong Kong 2022-07-06
Supplemental Materials victor 
victorI submitted the bank statement, and told by tickmill that the money would arrive within 2-4 working days. But I haven't received it for five days. I contacted the platform who passed the buck to the payment provider.
Supplemental Materials
United Kingdom 2022-06-30
Reply Tickmill
Platform didn't receive your bank statement.
Reply
Hong Kong 2022-06-29
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-29
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-06-28
Start Mediation victor 
victorI applied for a withdrawal on June 15, but it has not been received so far. During the period, I contacted the customer service and they asked me to provide the bank statement to prove that the account was not received, and then said it is caused by payer!
Start Mediation
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