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Resolved
Deposit does not credit
Object
Tickmill Tickmill
Issue

Others

Requirement

other

Amount

$2,905(USD)

Time

35day8hour

Mediation Progress
Solved after user's confirmation
AGUI
Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials

Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials

Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials

Supplemental Materials
AGUI
Platform's bank account which was frozen because of wrong amount of money transferred hasn't been unfrozen for one month. The platform cheated their customers like this. I hope that WikiFX will follow the case and disclose the platform.

Supplemental Materials

Supplemental Materials
AGUI
There has been investigation result about the reason of the case, but it still has been delayed for over 20 days. And the 20,000 RMB still doesn't arrive.

Supplemental Materials

Reply
Tickmill
According the deposit application of 2,000 RMB in the account, payment provider should refund 2,000 RMB. However, actually 20,000 RMB was transferred in the account. So the provider's bank account was frozen due to the inconsistent information. At present, the provider is trying to refund the money after its account is unfrozen.

Reply

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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AGUI
I deposited 20,000 RMB on March 17. Because the deposit amount did not match the displayed amount of 2,000 RMB, the platform refused to receive the account on this grounds. I have communicated many times in the past 20 days to no avail, and I have not yet received the account. Customer service and email They all mechanically replied "inquiring, waiting patiently", and the platform deliberately delayed for more than 20 days

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