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Resolved
The fund does not arrive after deposit
Object
XM XM
Issue

Others

Requirement

other

Amount

$105(USD)

Time

31day9hour

Mediation Progress
Resolved
SUNZONG
Reply
XM
Dear customer, first of all, thank you for choosing XM and your trust! In terms of the complaint about your XM MT4/MT5 account 40068618, we have first reported to the relevant department and got the following reply. 1, for online bank transfer, generally the deposit will arrive within 24 hours. If you don't receive the deposit in time, please contact our online customer service for help. XM provides 24-hour online customer support from Monday to Friday, and we're very happy to serve you. 2, you applied for a deposit of RM340 on March 30 2022 at 15:39 platform time and completed the transfer. After checking, your deposit has arrived with the corresponding bonus. Finally, if you have any question, please feel free to visit XM's official website https://www.xmglobal.info/cn/ and click on "Web Customer Service" in the upper right corner to contact our customer service. XM provides 24 hours online customer support from Monday to Friday, we are happy to serve you. Thank you again for your support and understanding.

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SUNZONG
Fraud platform. I had showed the proof of deduction to their customer service, but they still ask for more documents. They trick me even with 100 dollars.

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