General Information& Regulation
Assurant is a trading name of the following companies registered in England and Wales : Assurant Group Limited (No. 3264846), Assurant General Insurance Limited (No. 2341082), Assurant Life Limited (No. 3264844), Assurant Intermediary Limited (No. 4019801), Lifestyle Services Group Limited (No. 5114385), Assurant Direct Limited (No. 5399683), Assurant Device Care Limited (No. 07068992), TWG Europe Limited (No. 06917014), London General Life Company Limited (No. 02443666), London General Insurance Company Limited (No. 01865673) and TWG Services Limited (No. 01883565). Assurant is also a trading name of The Warranty Group Services (Isle of Man) Limited which is registered in the Isle of Man with number 094279C. Assurant General Insurance Limited, Assurant Life Limited, London General Life Company Limited and London General Insurance Company Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Lifestyle Services Group Limited, Assurant Intermediary Limited, Assurant Direct Limited and TWG Services Limited are authorised and regulated by the Financial Conduct Authority.
Core Business
Assurant, Inc. (NYSE: AIZ) is a global provider of risk management solutions, protecting where consumers live and the goods they buy. A Fortune 500 company, Assurant focuses on the housing and lifestyle markets, and is among the market leaders in mobile device protection and related services; extended service contracts; vehicle protection; pre-funded funeral insurance; renters insurance; lender-placed homeowners insurance; and mortgage valuation and field services. Assurant has a market presence in 21 countries, while its Assurant Foundation works to support and improve communities.
Ratings & Coverages
Compared to other competitors, Assurant's rates for renters insurance are high. For $10,000 in personal property insurance, some sample quotes put other carriers at $64 to $115 while Assurant charges $214.
Discounts
While Assurant does not make information about their specific discounts readily available, many modern insurance carriers offer common discounts on comparable coverages. These discounts may include: elevated homes discount, shore home stilts discount, damage specs discount, annual premium discount and bundling discount.
Claim-Handling
Customers may file claims via the official website or over the phone with Assurant. The carrier's website is lacking in detail about how to file a claim. Customers are directed to the proper department to file a claim depending on the form of insurance they have on Assurant's website. There is no FAQ about the claims process or any further information about what consumers can expect after filing.
Accepted Countries
Assurant offers various insurance services in areas of the United States. Auto insurance is sold in ten states, homeowners insurance in 46 states and Washington, D.C., and renters insurance in 50 states and Washington, D.C.
Customer Service
For general consumer inquiries and claims filing, Assurant has separate phone lines. Customers can call their claims monitoring hotline 24 hours a day, seven days a week, and their customer service hotlines are open Monday through Friday. Assurant also has a social media presence on Facebook, Twitter, and LinkedIn, allowing consumers to reach out to them even more easily.
Pros & Cons
This firm has more than a century of experience in the insurance market. Renters insurance, mobile device insurance, flood protection insurance, and other coverages are available. It is a Fortune 500 business with a high ranking from AM Best. Assurant has a solid financial foundation that provides claims monitoring 24 hours a day, seven days a week. Assurant's drawbacks include a high number of consumer reports lodged with the Better Business Bureau. There is no commitment to a specific time period for responding to arguments. The official website leaves a lot to be desired, and customer feedback is mixed. There have been complaints about the carrier's high rates as opposed to other carriers.
