WikiFX, as an independent third-party information service platform, is dedicated to providing users with comprehensive and objective broker regulatory information services. WikiFX does not directly engage in any forex trading activities, nor does it offer any form of trading channel recommendations or investment advice. The ratings and evaluations of brokers by WikiFX are based on publicly available objective information and take into account the regulatory policy differences of various countries and regions. Broker ratings and evaluations are the core products of WikiFX, and we firmly oppose any commercial practices that may compromise their objectivity and fairness. We welcome supervision and suggestions from users worldwide. To report any concerns, please contact us: report@wikifx.com
Global Broker Regulation & Inquiry App

Amount resolved within one month(USD)

$553,298

Number of People Resolved

14936

Amount resolved within one month(USD)

$553,298

Number of People Resolved

14936

Ahmad Lawan Salisu
Within 1 year

Resolved

I completely with deposit

I completely with deposit but I don't see my money on my broker I contacting the HFM COMPANY about my money still HFM COMPANY not received my money on my account and my broker I have the receipt of transaction

Object

HFMHFM

Resolved
Amount $5(USD)

Nigeria

5 hour(s) ago

heli
Within 1 year

Resolved

Withdrawal was not credited

Withdrawal was not credited, account manager was not responding. It has been over a week and the funds have not been received.

Object

TMGMTMGM

Resolved
Amount $1,000(USD)

Hong Kong

9 hour(s) ago

FX1310644457
Within 1 year

Resolved

Unable to withdraw funds, platform deducted profits, principal is withhold.

Heard from a friend that XM had a good trading environment and secure funds, but they didn't allow for profit and even held onto the principal.

Object

XMXM

Resolved
Amount $1,998(USD)

Hong Kong

13 hour(s) ago

FX1146323905
Within 1 year

Resolved

Profits were deducted without any reason, and I did not engage in any arbitrage activities.

Profits were deducted without any reason, and I did not engage in any arbitrage activities.

Object

XMXM

Resolved
Amount $658(USD)

Hong Kong

13 hour(s) ago

季末饭饭
6-10 years

Resolved

EightCap does not withdraw

EightCap does not withdraw for client. There is no UnionPay Option. Fraud platform.

Object

EightcapEightcap

Resolved
Amount $2,956(USD)

Hong Kong

3 day(s) ago

恒星323
Within 1 year

Resolved

Account 2004373 has a profit of $468, but cannot withdraw funds.

Account 2004373, after depositing $1000 and making a profit of $468.8, the platform refuses to withdraw funds for various reasons.

Object

RockGlobalRockGlobal

Resolved
Amount $469(USD)

Hong Kong

Within 1 week(s)

九灵
1-2 years

Resolved

Withdrawal of $4000 has not been credited.

Is the high ranking of tmgm all fake? I have been waiting for my withdrawal but it hasn't arrived yet. It has been dragging on for several days. Other platforms can process it within the same day, but with mt4, the money is deducted quickly, it's just that it never arrives.

Object

TMGMTMGM

Resolved
Amount $4,000(USD)

Hong Kong

Within 1 week(s)

FX2958245755
Within 1 year

Resolved

Winning money is not allowed to be withdrawn.

I've only been on this platform for two months. I lost $1000 at the beginning, then deposited another $2000. Now that I'm making profits, they won't let me withdraw and claim that I've violated various rules.

Object

RockGlobalRockGlobal

Resolved
Amount $10,000(USD)

Hong Kong

Within 1 week(s)

A壹鑫珠宝回收黄金-15935216647
Within 1 year

Resolved

A scam platform cannot withdraw funds

A scam platform cannot withdraw funds, requesting withdrawal

Object

RockGlobalRockGlobal

Resolved
Amount $7,000(USD)

Hong Kong

Within 1 week(s)

.
Within 1 year

Resolved

Forced Liquidation of a Normally Placed Order

Forced Liquidation of a Normally Placed Order

Object

XMXM

Resolved
Amount $214(USD)

Hong Kong

2025-01-03

FX1580563242
1-2 years

Resolved

Withdrawals made with illegal funds led to legal freezing, with no resolution provided.

On September 26, 2024, the withdrawal was made using illegal funds, resulting in my bank card being legally frozen. The issue has not been resolved, and other funds in the card are also inaccessible. There have been constant delays, and it is impossible to contact relevant personnel. This platform is extremely reprehensible!

Object

IEXSIEXS

Resolved
Amount $1,097(USD)

Hong Kong

2025-01-03

FX7109184986
6-10 years

Resolved

The platform falsely accused me of engaging in arbitrage trading, but I did not do it.

Because xm platform has a bonus promotion, I came to this platform for trading, just to strengthen the risk tolerance of my account. When I was losing money in the early stage, the platform didn't say anything. But after I started to make profits by copying trades, I found that the platform suddenly cancelled my bonus and accused me of engaging in arbitrage trading. However, I completely don't recognize the account they provided as the one I used for arbitrage trading. It cannot be ruled out that the platform fabricated evidence to falsely accuse me, just because I made money on their platform. Everyone should choose a platform wisely.

Object

XMXM

Resolved
Amount $0(USD)

Hong Kong

2024-12-28

waterwood宸
Within 1 year

Resolved

TMGM has a USDT withdrawal channel, but does not allow withdrawals

TMGM has a USDT withdrawal channel, but does not allow withdrawals

Object

TMGMTMGM

Resolved
Amount $876(USD)

Hong Kong

2024-12-24

汇海浮沉
3-5 years

Resolved

Unauthorized modification of customer orders, erasing profits

My mt4 account: 2037592, I have been trading with EC for several years, both my team and I have lost hundreds of thousands of dollars. Recently, I made a profit of over ten thousand dollars during the non-farm payroll, but the next day, I found that my mt4 account was reduced by eight or nine thousand dollars. The orders were modified by EC, such an unscrupulous broker. Currently, my account is in a loss state. Please return my money to me.

Object

EC MarketsEC Markets

Resolved
Amount $854,841(USD)

Hong Kong

2024-12-20

FX4130456653
Within 1 year

Resolved

Serious slippage and false advertising of a swap-fee account.

I opened an account on October 20th, filled it with $5000 USD by the morning of the 23rd, and applied for a swap-fee account. On the same day, I opened 10 trades. After closing a few positions around 6:40 AM on the 24th, I discovered severe slippage by the platform (later found to be between 140-170 pips per trade). Around 2:20 PM that afternoon, as I continued to close positions, I found again that each trade had slippage of 140-170 pips. The explanation given by EC platform was that this was caused by slippage and insufficient liquidity. I would like to ask the platform: How could there be insufficient liquidity during the time period from 14:20 to 14:30 Beijing time?

Object

EC MarketsEC Markets

Resolved
Amount $2,500(USD)

Hong Kong

2024-12-15

FX1649587917
1-2 years

Resolved

Because of the malicious expansion of spreads due to heavy positions, a loss of 13,000 US dollars was caused in one week.

Order number 81976658, 81976660, 81976664, 81979718, 81991625, 81991630, 81991660, 81991721, 81991868, 81992125, 81994785, 81996417, 82000324, 82 000632, 82000910, 82000987, 82006826, 82007521 were liquidated at 12:31 on August 30, 2023 , the liquidation point was 1945.965, and the total loss was 1407.45 US dollars. The highest point of exness at that time was 1945.624. Mine is a spread account, and my request is to get compensation for 1407.45 US dollars.

Object

ExnessExness

Resolved
Amount $140,745(USD)

Hong Kong

2024-12-14

FX1196401831
Within 1 year

Resolved

Locked account was liquidated.

The account has been locked for two years without any operation and has been liquidated. I kindly request the platform to handle this matter. I complain to customer service, but no one has resolved it.

Object

ExnessExness

Resolved
Amount $89,802(USD)

Hong Kong

2024-12-13

裤兜4052
Within 1 year

Resolved

Scam platform does not allow withdrawals.

After a margin call, the remaining funds are not released unless the minimum withdrawal criteria are met, prompting me to deposit more. They claim immediate withdrawal, but when you choose to withdraw in RMB, you receive about 5% less. Who would deposit under these conditions? Normal withdrawals take two to three days; it's very unreliable. Be cautious when choosing this platform.

Object

IC Markets GlobalIC Markets Global

Resolved
Amount $13(USD)

Hong Kong

2024-12-13

FX1098239295
Within 1 year

Resolved

XM does not give profits when winning, directly deducting the profit amount of 570 USD.

XM is a scam platform. My mt4 trading account, 251082845, won 570usd. XM deducted all the profits directly from the account. I received an email saying it was a trading violation. Is winning money a trading violation? I traded with mt4 account and they sent an email saying it was a violation of my mt5 account which I have never used. Ridiculous.

Object

XMXM

Resolved
Amount $570(USD)

Hong Kong

2024-12-13

奋斗3645
3-5 years

Resolved

Slippage on the EX platform caused my account to blow up, followed by a direct drop in BTC.

Today, after slippage caused my Bitcoin position to blow up, Bitcoin's price plummeted directly. I could have left with a profit, but instead, I ended up with a blown account.

Object

ExnessExness

Resolved
Amount $2,000(USD)

Hong Kong

2024-12-13

Amount resolved within one month(USD)

$553,298

Accumulative Amount Resolved

$64,418,513(USD)

Number of People Resolved

14,936

Processing Speed(day/case)

36

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com