Resolved
ACY deliberately, at 00.00 in the evening, USDNOK spreads is tens of thousands of pips, and at 00.00S on June 3, 2022
Object 
ACY Securities
Issue
Severe Slippage
Requirement
other
Amount
$200(USD)
Time
33day4hour
Mediation Progress
Hong Kong 2022-07-06
Resolved 
.-`
.-`Australia 2022-06-06
Reply ACY Securities
A huge spread will be incurred when the market opens or closes with a low liquidity. The USDNOK is one of the currency pairs which features high liquidity. The spread is controlled by the market, instead of us.
Reply
Hong Kong 2022-06-03
Supplemental Materials 
.-` 
.-`ACY told me that the market will experience a heavy fluctuation when it opens or closes. But it is very exaggerated for a spread of 10-20k. How is the huge spread incurred without a heavy market fluctuation?
Supplemental Materials
Hong Kong 2022-06-03
Supplemental Materials .-` 
.-`I went short, and the price of USDNOK is at 9.36508 at 00:00. I indeed forced to close the position at 9.57450. ACY had the highest spread at 3700 in the morning, compared with a normal spread of a few hundred. Now the spread is really high in the morning, which is made with intention.
Supplemental Materials
Hong Kong 2022-06-06
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-06
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-06-03
Start Mediation .-` 
.-`ACY deliberately, at 00.00 in the evening, USDNOK spreads is tens of thousands of pips, and at 00.00S on June 3, 2022, it can rise to 9.57450, which is too weird, absolutely intentional
Start Mediation
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