Resolved
I applied for a 3w USD and 2w USD UnionPay withdrawal before 3pm last Thursday. The platform was sure that the withdrawal applied for before 3pm during the day would arrive on the same day. Today is the 6th day, that is, the third working day. Yesterday I only got two very small sums of less than 2w RMB, the rest have not arrived by now. I called a lot of telephone consultation, but customer service has been repeatedly said he would follow up, other information can not be found.
Object 
Eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$54,000(USD)
Time
1day5hour
Mediation Progress
Hong Kong 2021-09-08
Solved after user's confirmation 
SHIJIDANYA
SHIJIDANYASensitive information
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Australia 2021-09-07
Reply Eightcap
You problem is still under processing. Please wait patiently~
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Hong Kong 2021-09-07
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WikiFX Overseas Customer Service
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Hong Kong 2021-09-07
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-09-07
Start Mediation SHIJIDANYA
SHIJIDANYAI applied for a 3w USD and 2w USD UnionPay withdrawal before 3pm last Thursday. The platform was sure that the withdrawal applied for before 3pm during the day would arrive on the same day. Today is the 6th day, that is, the third working day. Yesterday I only got two very small sums of less than 2w RMB, the rest have not arrived by now. I called a lot of telephone consultation, but customer service has been repeatedly said he would follow up, other information can not be found. I hope you can do me a favor. Thank you.
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