Resolved
Can't depposit funds to defence the risk
Object 
ZFX
Issue
Scam
Requirement
2020031816211517242
Amount
$2,500(USD)
Time
31day4hour
Mediation Progress
Hong Kong 2021-01-27
Resolved 
HAICHA7JIN
HAICHA7JINUnited Kingdom 2020-12-28
Reply ZFX
Our system was under maintenance over the weekend, and the customer service was closed during this period. That's why the customer could not contact us. We have emailed the user at 8:00 a.m. If there is indeed a loss or liquidation, please us with the order number or the affected time period, and we will help you troubleshoot.
Reply
Hong Kong 2020-12-28
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterHello, have you solved the problem?
Reply
Hong Kong 2020-12-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-12-28
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-12-27
Start Mediation HAICHA7JIN
HAICHA7JINThe platform sent an email saying that the system update was completed at 6 o'clock in the morning on December 27, and all functions were available.
But in fact, in addition to the deposit function, other functions can be used. At present, the account needs to deposit funds to resist risks, but the platform cannot deposit funds, resulting in account losses.
Taking advantage of the relatively high risk of some accounts makes it impossible to add funds to the account to resist risks, resulting in helpless losses or liquidation of the account.
The platform cannot be contacted so far
Start Mediation
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