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Resolved
Scam platform
Object
WeTrade WeTrade
Issue

Others

Requirement

other

Amount

$2,000(USD)

Time

1day2hour

Mediation Progress
Solved after user's confirmation
HEIMINGCHAN
Supplemental Materials
HEIMINGCHAN
Your business manager persuaded the user to open an account. Is it reasonable for a sick person to trade forex? You were inducing him to gamble. You opened an account for him in November last year, but now I hope you can return all the money he lost in your company. He provided all the information including driver's license, etc., as your salesman requested. I hope that the relevant departments could help us. The staff of Public Security Bureau said this was illegal when I consulted them about it.

Supplemental Materials

Reply
WeTrade
Our platform didn't intervene in any transaction of the user, who made independent trading. All orders are executed naturally in the market. After losing money, the user claimed he suffered from depression and asked our platform to refund the principal. This is malicious rights protection.

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HEIMINGCHAN
The opening time of the secession was unstable, sometimes delaying for minutes led to the stop-loss of the order. The rollover was $110 per lot for one night, also with a high spread.

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