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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

Axi

Australia|15-20 years| Benchmark B|
Regulated in Australia|Market Making(MM)|MT4 Full License|Global Business|High potential risk|

https://www.axi.com/

Website

Rating Index

Benchmark

Benchmark

B

Average transaction speed (ms)

278.8 Great

MT4/5

Full License

OneFinancialMarkets-OFM-Demo

Singapore
MT4
138
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:AAA

Slippage:A

Cost:D

Disconnected:C

Rollover:C

MT4/5 Identification

MT4/5 Identification

Full License

138
Server Name
OneFinancialMarkets-OFM-Demo MT4
Server Location Singapore

Contact

+61 1300888936
service@axi.com
https://www.axi.com/
Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont Kingstown, St Vincent and the Grenadines。
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2024-12-31
  • The number of the complaints received by WikiFX have reached 10 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

Basic information

Registered region
Australia
Operating period
15-20 years
Company Name
AxiTrader Limited
Abbreviation
Axi
Company employee
--
Customer Service Email Address
service@axi.com
Contact number
00611300888936
Company website
Company address
Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont Kingstown, St Vincent and the Grenadines。

Nem Produtor

Brazil

My name is Leandro Gonçalves. I opened an account with this broker and participated in the Axi Select program. I deposited $2,400 USD and have been profitable in the program since then. On 11/29/2024, my entire deposit disappeared from the account. I received 8 notifications in my email that 8 withdrawals were made in less than 5 minutes, leaving a balance of $15.00 USD. I immediately contacted support to report the incident, and after waiting for 14 days, today I received an email from them stating that it is not their responsibility that my money disappeared from the account. How does my money disappear from the account without my authorization? How can someone make 8 withdrawals without any confirmation? They made up a bunch of stories, only I and the broker have my data. I don't store my password anywhere, I don't leave any sessions open anywhere. The times I accessed the client portal were through my completely secure computer, with the original system and all the security of entering my credentials. Finally, I have accounts with balances in 3 brokers and my money is exactly safe there. And don't come up with the story that my email was hacked because no one hacked my email and even if they did, there is nothing relevant there that would compromise any relevant data. Who guarantees me that it wasn't Axi itself, since no confirmation was requested. Without confirmation from the client's side, anyone can withdraw money from anyone's account, this is extremely serious. Who guarantees me that an employee in possession of my data did not withdraw my money, since there is no minimum security confirmation such as SMS, 2-factor... Do not deposit money and do not trust this broker, it is a fraudulent company. Return my money.

Exposure

12-12

Mtm918

United Arab Emirates

They do not give approval for the withdrawal and do not give me my money. Very bad customer service. They do not help the customer and do not solve the problem. For more than two months, I have been trying to withdraw and every time they ask for something else and there is no solution.

Exposure

02-26

Mtm918

United Arab Emirates

Very bad service and unable to withdraw. I did everything required to create a bank account and they still did not respond. I sent it by email more than once. Customer service is not professional in solving problems and conversations and does not want to help as if they know the problems with withdrawals. This indicates a lack of honesty in dealing. Unfortunately, I now know that my money is missing.

Exposure

02-19

FX2681578713

Philippines

This woman chatted with me on WhatsApp and she told me that she could take me to make money. My 800 USD was deposited into the account, but now I cannot access the account, and she no longer responds to any messages from me. Damn

Exposure

2023-06-14

Rey

Philippines

They do not process your withdrawal requests, they do not answer to your mails ! A new kind of broker is on the Forex Market: The Zombie broker !!!

Exposure

2023-06-14

FX321200xding

Taiwan

I found this job on FB but it was a scam. I had to deposit by myself. When I wanted to withdraw, the customer service told me that my account was abnormal. I lost $100 but I hope you could beware of this scam.

Exposure

2021-08-20

Mayaz Ahmad

Bangladesh

A client has complained that they intentionally freeze trading platform so that clients are unable to manage trade during spikes. They also make trades go against clients after they start earning profits.

Exposure

2023-06-14

Mayaz Ahmad

Bangladesh

A client has complained about the poor response of live chat of axi and that they do not solve clients' issues properly now like they used to.

Exposure

2023-06-14

FX3503964263

Mexico

I deposited $200 and operated several transaction. Then the page showed the website was unavailable.

Exposure

2023-06-14

Mayaz Ahmad

Bangladesh

A client has complained that he cannot withdraw his funds from Axi and Axi is giving many excuses for failure of withdrawal. He may have lost all his money. Stay away from Axi.

Exposure

2023-06-14

bobo1

Australia

Terrible experience. My initial requests for withdrawal seemed to fall on deaf ears, despite reaching out multiple times via their support and emails. I struggled with the lack of progress and even asking my account manager yielded no results. In my experience, having the balance between efficient customer care services and platform usability is what sets brokers apart. Sadly, Axi has been a disappointment on these fronts. Before you consider partnering with them, it's wise to think over the potential hiccups you might face, especially when trying to retrieve your profits.

Neutral

04-19

Jonathan Lewis

Nigeria

Yes, I've found the customizable charting tools very useful for my swing trading strategy. The fees are transparent and competitive which is a huge tick for me. Even though they offer leverage up to 500:1, I have always found a stability with my standard use of 50:1. The spreads on major pairs like EUR/USD are really great but they could do with tightening the spreads on some of the more exotic pairs.

Neutral

2023-10-09

漫步咖啡

Hong Kong

Withdrawals on this AxCorp platform are quite slow, they always say it is my account’s problem. I would rather not choose this broker next time. By the way, their customer support is pretty good…

Neutral

2022-11-17

Aluke876

Singapore

Axi is definitely the most reliable broker I've ever used. Spreads are crazy tight, and you get your money very fast. Plus, their MT4 platform runs like butter—orders are always executed at the ideal price. Seriously, I never had a single issue with them.

Positive

07-23

Happiness1

Australia

Axi is regulated, which is reassuring, but it's definitely for those who know what they're doing since there's no advisory support. The risks with derivatives are high, so be sure you're up for it. If you're experienced, Axi is a solid choice.

Positive

06-04

Elizabeth Hughes

United States

Nice mt4 performance, really! Axi's mt4 is amazing, so smooth! I never met any delays or slippages.

Positive

05-16

Arjun Kapoor

Malaysia

Their spreads are great, and my orders are executed fast. Plus, their customer service? Five stars!!! It's been years since I started trading with these guys, and they've never let me down, not even once.

Positive

05-16

FX3448150107

Colombia

Excellent service, I am funded with 100k USD thanks to your program.... 100% RECOMMENDED!!! THE BEST OF THE BEST

Positive

08-02

nnnn6936

Ecuador

No problem with this broker, I recommend it.

Positive

08-02

Joao622

Tunisia

I am very satisfied with Axi. Since I started trading with them, I have noticed a significant improvement in my results. Their trading conditions are excellent and order execution is fast. Definitely a trustworthy broker.

Positive

08-02

45
Account Information
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Benchmark

Average transaction speed(ms)
278.8 Great
The highest transaction speed(ms)
78 Great
The highest speed of opening positions(ms)
78 Great
The highest speed of closing position(ms)
93 Great
The lowest speed of opening positions(ms)
1828
The lowest speed of closing position(ms)
1924
15.93USD/Lot Good
52.16USD/Lot Poor
Long: -5.54USD/Lot    Short: 2.34USD/Lot Great
Long: -41.67USD/Lot    Short: 17.16USD/Lot Poor
Average slippage
-0.1 Great
Maximum transaction slippage
20
Maximum positive slippage
3 Poor
Maximum negative slippage
20 Good
Average disconnection frequency (times/day)
0.1 Good
Average reconnection time (millisecond/per request)
361.2
Ranking: 93 / 125
Test user 306
Orders 2,224
Ocuppied margin $1,475,044 USD
Data Source
WikiFX Data provide
Updated: 2024-12-27 01:00:00

Website

Most visited countries/areas

  • Australia
  • Vietnam
  • South Africa
  • Singapore
  • Belgium
  • Poland
  • edge-cn.co

    Server Location

    United States

    Website Domain Name

    edge-cn.co

    Server IP

    199.59.150.43

  • axiedge.website

  • axi.group

Company Summary

Company Summary

Company profile

The Axi Group is a global award-winning broker, with regulatory licenses in Australia, New Zealand, DFSA and the United Kingdom.

The Axi brokers consist of:

AxiCorp Financial Services Pty Ltd (ACN 127 606 348) is authorised and regulated by the Australian Securities and Investment Commission (ASIC) in Australia with licence no 318232 and the Financial Markets Association (FMA) in New Zealand with licence no 518226.

AxiCorp Financial Services Pty Ltd Dubai Branch is also regulated by the Dubai Financial Services Authority (DFSA) in Dubai Ref No: F003742.

Axi Financial Services (UK) Ltd (company no. 6050593) is authorised and regulated by the Financial Conduct Authority (FCA) in the UK with firm reference no 466201.

AxiTrader Ltd (company no. 25417 BC 2019) is registered in St Vincent & the Grenadines.

Solaris EMEA Ltd is registered in Cyprus under company no. HE376148. Solaris EMEA Ltd is authorised and regulated by the Cyprus Securities and Exchange Commission - CySEC license number 433/23.


Keywords

  • 15-20 years
  • Regulated in Australia
  • Regulated in United Kingdom
  • Regulated in Cyprus
  • Regulated in New Zealand
  • Regulated in United Arab Emirates
  • Market Making(MM)
  • Straight Through Processing(STP)
  • Retail Forex License
  • MT4 Full License
  • White label MT5
  • Global Business
  • High potential risk

News

Axi opens a new office in Banglore, India

News Axi opens a new office in Banglore, India

AXI, an Australia-based broker, has opened a new office in Bangalore, India. Broker shared this news on their LinkedIn account. The post confirmed that the firm had launched the office a week ago.

2024-09-23 18:52

Axi and Girona FC Extend Partnership for Two More Seasons

News Axi and Girona FC Extend Partnership for Two More Seasons

Retail Forex and CFD broker Axi have announced an extension of its partnership with LaLiga club Girona FC for two additional seasons. This renewal follows a successful first year, during which Girona FC achieved remarkable success on the field.

2024-08-13 14:30

Axi Launches Biggest Global Trading Contest

News Axi Launches Biggest Global Trading Contest

Axi, a leading online FX and CFD broker has launched the largest worldwide trading competition in 2024, with a total prize pool of $250,000 USD.

2024-06-07 18:51

Axi continues its collaboration with Brazilian football club

News Axi continues its collaboration with Brazilian football club

The worldwide leading Forex and CFD broker Axi has revealed an extension of its sponsorship with Brazilian Serie A team Esporte Clube Bahia for the 2024 season. The broker has sponsored this team in 2023.

2024-04-12 15:45

Axi Warns of Impending Collapse in Demo Prop Trading Account Model

News Axi Warns of Impending Collapse in Demo Prop Trading Account Model

Axi, an Australian broker, signals the end of demo prop trading, promoting live trades via Axi Select amid industry challenges, offering a safer, long-term solution.

2024-02-22 14:06

WikiFX Review: Something About Axi

News WikiFX Review: Something About Axi

Recently, you may have heard about a report that Axi launched a $1 million capital allocation program called Axi Select, which shows the business capability this broker has. In this article, we make a comprehensive review of Axi so that you can hopefully have a deep understanding of this broker.

2023-09-20 16:53

View More

Review 45

All(45) Latest Positive(32) Neutral(3) Exposure(10)
Nem Produtor

Within 1 year

Brazil

Exposure
The Axi stole all my money! Give it back.
My name is Leandro Gonçalves. I opened an account with this broker and participated in the Axi Select program. I deposited $2,400 USD and have been profitable in the program since then. On 11/29/2024, my entire deposit disappeared from the account. I received 8 notifications in my email that 8 withdrawals were made in less than 5 minutes, leaving a balance of $15.00 USD. I immediately contacted support to report the incident, and after waiting for 14 days, today I received an email from them stating that it is not their responsibility that my money disappeared from the account. How does my money disappear from the account without my authorization? How can someone make 8 withdrawals without any confirmation? They made up a bunch of stories, only I and the broker have my data. I don't store my password anywhere, I don't leave any sessions open anywhere. The times I accessed the client portal were through my completely secure computer, with the original system and all the security of entering my credentials. Finally, I have accounts with balances in 3 brokers and my money is exactly safe there. And don't come up with the story that my email was hacked because no one hacked my email and even if they did, there is nothing relevant there that would compromise any relevant data. Who guarantees me that it wasn't Axi itself, since no confirmation was requested. Without confirmation from the client's side, anyone can withdraw money from anyone's account, this is extremely serious. Who guarantees me that an employee in possession of my data did not withdraw my money, since there is no minimum security confirmation such as SMS, 2-factor... Do not deposit money and do not trust this broker, it is a fraudulent company. Return my money.
12-12
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