Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Is FXTF Legit？

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長（金商）第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

How to Open an Account？

STEP 1: Application for opening an account

• Click on the “口座開設” (Account Opening) button.

• Confirm and agree to the contents of the delivery documents.

• Enter your customer information, such as name and date of birth.

• After completing the application, check your email for an application reception email.

STEP 2: Submission of confirmation documents

• Depending on the identity verification method, there are two patterns:

• Take a selfie and a confirmation document from your smartphone.

• Speed opening with a smartphone:

1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

• Choose one of the three submission methods: “upload,” “email,” or “mail.”

• Upload your scanned or photographed identity verification documents and My Number verification documents.

1. Normal opening:

1. Alternatively, attach the documents to an email and send them to the specified email address.

1. If mailing, prepare copies of the verification documents and send them to the designated address.

STEP 3: Account opening review

• Your application will undergo an examination.

• The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

• Await the examination results.

• Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF？

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF？

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF？

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF？

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF？

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF？

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF？

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF？

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated？

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation？

A: FXTF has been operating for 15-20 years.

Overview

FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.

Regulation

Revoked.

FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.

Pros and Cons

FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.

Market Instruments

Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:

1. Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.

2. Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.

3. Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.

4. Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.

5. Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.

6. Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.

7. Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.

Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.

Account Types

FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.

1. Fixed Spread Account

1. Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.

2. Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.

3. Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.

5. Execution: Instant execution is provided for both account types.

6. Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.

7. Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.

8. Commission: There is no commission for trading in either account type.

9. Quotes: Both account types offer basic quotes with 4 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is permitted except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.

13. Strategy Policy: Generally, there are no limits on trading strategies for both account types.

2. Floating Spread Account

1. Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.

2. Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.

3. Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.

4. Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.

5. Execution: Market execution is provided for all floating spread account types.

6. Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.

7. Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.

8. Commission: Commission structures differ for each account type and asset class.

9. Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.

11. Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.

13. Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.

3. Special Accounts

1. Account Currency: Both account types are denominated in USD.

2. Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.

3. Spread: These accounts offer floating spreads, and detailed spread lists are provided.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.

5. Execution: Automatic Market Execution is applied to both account types.

6. Position Size: Position size ranges are suitable for Forex and metals trading.

7. Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.

8. Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.

9. Quotes: Both account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.

13. Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.

Leverage

A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.

Spreads & Commissions

1. Fixed Spread Accounts:

• Cent Account: Fixed spreads starting from 1 pip, no commission.

• Standard Account: Fixed spreads starting from 1 pip, no commission.

1. Floating Spread Accounts:

• Start Account: Floating spreads, no commission.

• Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.

• Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.

• ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).

1. Special Accounts:

• Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

• Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.

Deposit & Withdrawal

Depositing Funds:

When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:

1. Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.

2. Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.

3. Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.

4. PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.

5. Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.

6. FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.

7. Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.

Withdrawing Funds:

To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:

1. Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.

2. Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.

3. Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.

4. PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.

5. Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.

6. FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.

7. Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.

It's important to follow some basic rules when making requests:

• Third-party transactions are not accepted.

• Deposit methods on the same account cannot be mixed.

• Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.

• The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.

• The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.

In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.

Trading Platforms

This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.

To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.

For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.

Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.

In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.

Customer Support

Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.

Contact Options:

1. Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.

2. Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.

3. Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.

Customer-Centric Approach:

The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.

The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.

In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.

Educational Resources

FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:

1. Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.

2. Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.

3. Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.

In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.

Summary

FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.

FAQs

Q1: What is FXCL Markets？

A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.

Q2: Is FXCL Markets regulated？

A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.

Q3: What trading platforms does FXCL Markets offer？

A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.

Q4: What are the account types at FXCL Markets？

A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.

Q5: How can I contact FXCL Markets' customer support？

A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.