Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

Overview of FXCC

FXCC (Forex Central Clearing Ltd) is a brokerage firm specializing in foreign exchange (forex) trading. Founded in 2010 and headquartered in Limassol, Cyprus, FXCC is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 121/10, ensuring compliance with financial and operational standards to safeguard client interests.

With a focus on providing a robust trading experience, FXCC offers a diverse range of tradable assets, including forex pairs, commodities, indices, and cryptocurrencies. Traders can access major, minor, and exotic currency pairs, enabling them to diversify their portfolios and explore various market opportunities.

FXCC caters to different trading preferences by offering multiple account types. These include standard accounts, ECN (Electronic Communication Network) accounts, and Islamic accounts suitable for traders adhering to Shariah principles. Each account type may have specific features and trading conditions tailored to meet the needs of different traders.

Is FXCC regulated？

FXCC (Forex Central Clearing Ltd) is a regulated brokerage firm. It is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 121/10 and Nevis with registration number C 55272. Being regulated by CySEC signifies that FXCC operates in compliance with the regulatory framework and standards set forth by the CySEC.

Regulation by CySEC is significant as it ensures that the company adheres to strict financial and operational guidelines designed to protect the interests of clients. It includes measures such as segregation of client funds, ensuring transparency in pricing and execution, and implementing risk management protocols.

The regulatory oversight provided by CySEC aims to maintain the integrity of the financial markets and foster a fair and secure trading environment for investors. It also offers a certain level of recourse for clients in case of disputes or issues that may arise during the course of their trading activities.

Pros and Cons

FXCC, a regulated broker authorized by the Cyprus Securities and Exchange Commission (CySEC), offers several advantages and disadvantages. On the positive side, FXCC provides a wide range of tradable assets, including forex, commodities, indices, and cryptocurrencies, allowing for diversification and trading opportunities. The broker also offers competitive leverage ratios, multiple trading platforms such as MetaTrader 4 (MT4) and MetaTrader 5 (MT5), and various channels of customer support, ensuring prompt assistance.

However, some drawbacks include limited account types, a non-transparent fee structure that may make it challenging for traders to understand costs, limited educational resources compared to other brokers, limited bonus offerings, and the possibility of withdrawal fees. Traders should carefully consider these factors and conduct their own research to determine if FXCC aligns with their specific needs and preferences.

Market Instruments

FXCC offers a range of market instruments for trading. Here are some common market instruments that the company typically provides:

Forex Currency Pairs: FXCC specializes in forex trading and offers a wide selection of currency pairs. This includes major currency pairs like EUR/USD, GBP/USD, and USD/JPY, as well as minor and exotic currency pairs such as USD/ZAR or AUD/NZD. These currency pairs allow traders to participate in the global foreign exchange market and take advantage of currency fluctuations.

Commodities: FXCC may provide trading opportunities in various commodities such as gold, silver, crude oil, natural gas, and agricultural products. Trading commodities allows investors to speculate on the price movements of these tangible assets, which are influenced by factors such as supply and demand dynamics, geopolitical events, and economic indicators.

Indices: FXCC may offer trading on popular stock market indices like the S&P 500, Dow Jones Industrial Average, FTSE 100, or Nikkei 225. Trading indices allows investors to gain exposure to a basket of stocks representing a particular market or sector, providing opportunities to profit from the overall performance of the index.

Cryptocurrencies: As cryptocurrencies gain popularity, FXCC may provide trading opportunities in digital currencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and others. Trading cryptocurrencies allows investors to speculate on their price movements without owning the underlying assets.

Main Account Types

FXCC typically offers multiple account types to cater to different trading preferences, including ECN XL Accounts in either Standard Account type Islamic Account type. While the specific account types may be subject to change or updates, the website primarily provides information on the ENC XL Account type. Here is a short description of ENC XL Accounts and each common account type that FXCC may provide:

ECN XL Accounts: ECN (Electronic Communication Network) XL accounts are known for providing direct market access. These accounts typically offer tighter spreads and faster order execution since they connect traders directly to liquidity providers, such as banks and financial institutions. ECN accounts may have variable spreads and charge a commission per trade.

Standard Accounts: Standard accounts are designed for traders who prefer a straightforward trading experience. These accounts typically have fixed or variable spreads and may require a minimum deposit to open. They offer access to the available tradable instruments and basic trading features.

Islamic Accounts: FXCC may offer Islamic accounts for traders who adhere to Shariah principles. Islamic accounts operate in compliance with Islamic finance principles, ensuring that no interest (swap) charges are applied on overnight positions. These accounts may have specific terms and conditions to meet Shariah requirements.

According to their website, the main type of account launched is the ECN XL type. The ECN XL type is described as including no minimum deposit with a 100% first deposit bonus, a Lot Size of 0.01 and a 1:500 max leverage. The ECN XL account also allows hedging as well as gives the option between a Standard Account and an Islamic Account.

In conclusion, FXCCs offered ECN XL account gives primary deposit incentive, the ability to hedge funds, and a choice between two account types.

Set-by-set on opening an account

1. Visit the FXCC official website: Use a web browser to navigate to the official website of FXCC. (https://www.fxcc.com/)

2. Locate the “Open Account” button: Look for a prominent button or link on the website's homepage that leads to the account registration process. It's often located in the top right corner or the main navigation menu.

3. Choose the account type: Select the desired account type based on your trading preferences and requirements. FXCC may offer different account options, such as standard accounts, ECN accounts, or Islamic accounts. Review the account types available and choose the one that suits you best.

Leverage

FXCC typically provides leverage ratios ranging from 1:1 up to 1:500. However, it's important to note that leverage requirements can be subject to change and may be adjusted based on regulatory guidelines and market conditions.

Spreads & Commissions (Trading Fees)

The specific trading fees charged by FXCC can vary depending on various factors such as the type of account, trading instruments, and market conditions. A spread commission, also known as a spread markup, is a fee charged by a broker for executing trades on behalf of traders. It is a common pricing model used in financial markets, particularly in forex trading. FXCC typically charges spreads, which is the difference between the bid and ask price of a trading instrument. Spreads can vary based on market liquidity, volatility, and the type of account. ECN accounts usually have tighter spreads compared to standard accounts but may charge a commission per trade. ECN accounts at FXCC may have a commission structure where a fixed fee is charged per lot traded. This commission is separate from the spreads and is applicable to trades executed in ECN account types. The specific spread and commission rates can vary based on the account type, trading instrument, and market conditions. Traders should carefully review the details provided by FXCC to understand the applicable spreads and commissions for their trading activities. It's important to consider the spread and commission model, along with other factors such as execution speed and overall trading conditions, when assessing the cost of trading with FXCC.

Bonuses

Typically, FXCC offers bonuses which may include welcome bonuses for new clients, deposit bonuses that provide additional funds based on the amount deposited, and loyalty or referral bonuses for existing clients who refer new traders or maintain a long-term relationship with the broker. These bonuses can provide traders with additional trading capital or rewards, potentially enhancing their trading experience.

It's important for traders to thoroughly review the terms and conditions associated with any bonuses offered by FXCC, as there are usually requirements that need to be fulfilled before the bonus can be withdrawn. Such requirements may include minimum trading volumes, specific timeframes, or other criteria set by the broker.

Trading Platform

FXCC typically offers popular trading platforms to its clients. While the specific platforms provided may vary or evolve over time, here are some common trading platforms that FXCC may offer:

MetaTrader 4 (MT4): MT4 is a widely used and highly regarded trading platform in the industry. It offers a user-friendly interface, advanced charting tools, a wide range of technical indicators, and automated trading capabilities through Expert Advisors (EAs). MT4 is known for its stability, customization options, and extensive community support.

Multi Account Manager (MAM): MAM is a money manager that can execute trades on the master account, and those trades are automatically replicated in the connected client accounts. This allows for efficient management and execution of trades across multiple accounts without the need to individually place trades for each client.

Deposit & Withdrawal

FXCC's minimum deposit requirement typically starts from $100 or its equivalent in other currencies. However, it's important to note that the minimum deposit amount can vary based on the chosen account type and the payment method used. Different account types may have different minimum deposit requirements, and certain payment methods may have their own minimum deposit limits imposed by the respective payment processors.

FXCC may charge withdrawal fees, but the exact fees and conditions can vary depending on several factors, including the withdrawal method, the account type, and the amount being withdrawn. It's advisable to review the information provided on the official FXCC website or contact their customer support directly for the most accurate and up-to-date details regarding withdrawal fees.

Customer Support

FXCC offers customer support to assist their clients with inquiries, technical issues, and other concerns. The company provides various channels through which customers can reach their customer support team. Here are some common customer support options provided by FXCC:

Phone Support: FXCC may offer phone support, allowing customers to directly speak with a representative. The contact numbers for phone support are typically provided on their website or in the client portal. Customers can call the provided phone numbers during the specified working hours to seek assistance.

Email Support: Customers can contact FXCC's customer support team via email. This method allows customers to describe their queries or issues in detail and receive a response from the support team. The email address for support is typically available on the FXCC website.

Live Chat: FXCC may offer a live chat feature on their website. This enables customers to engage in real-time text-based conversations with a support representative. Live chat is often preferred for its convenience and quick response times.

Online Contact Form: Some brokers, including FXCC, may provide an online contact form on their website. Customers can fill out the form with their details and submit their queries or concerns. The support team will then respond via email or the preferred communication method.

Educational Resources

FXCC may offer a range of educational resources to assist traders in enhancing their knowledge and skills. Here are some potential education resources that FXCC may provide:

Video Tutorials: FXCC may offer video tutorials covering various trading topics, including platform tutorials, trading strategies, technical analysis, and risk management. These videos can provide visual and step-by-step guidance for traders.

Webinars: FXCC may conduct webinars on a regular basis, featuring market experts and experienced traders. Webinars can cover a wide range of topics, including market analysis, trading techniques, and risk management. Participating in webinars allows traders to gain insights and interact with industry professionals.

Trading Tools: FXCC may provide traders with access to trading tools, such as economic calendars, market analysis tools, and indicators. These tools can help traders make informed trading decisions and analyze market trends.

eBooks: FXCC may offer educational eBooks covering various aspects of trading, including trading psychology, technical analysis, fundamental analysis, and risk management. eBooks provide in-depth information and can be a valuable resource for traders of different experience levels.

Glossaries: FXCC may provide a glossary of trading terms and definitions. This can be helpful for new traders or those who want to clarify specific trading terminology.

Trading Academies: FXCC may have a dedicated trading academy or educational section on their website. These academies often provide structured learning materials, courses, quizzes, and interactive learning resources to help traders develop their skills.

Market Insights: FXCC may offer regular market insights, including market analysis, daily/weekly market summaries, and economic news updates. These insights can provide traders with a better understanding of market trends and potential trading opportunities.

Conclusion

FXCC is a regulated forex broker headquartered in Cyprus. They offer a wide range of financial services, including forex, commodities, indices, and cryptocurrencies. Traders can access these markets through popular platforms like MT4 and MT5. With multiple account types and competitive leverage ratios, FXCC caters to different trading preferences. They provide customer support via phone, email, live chat, and online forms. FXCC also offers educational resources such as tutorials, webinars, and market insights.

FAQs

Q: Is FXCC a regulated broker？

A: Yes, FXCC is a regulated broker authorized and supervised by the Cyprus Securities and Exchange Commission (CySEC).

Q: What is the minimum deposit requirement at FXCC？

A: The minimum deposit requirement at FXCC typically starts from $100 or its equivalent in other currencies, although it may vary based on the chosen account type.

Q: What trading platforms does FXCC offer？

A: FXCC offers popular trading platforms such as MetaTrader 4 (MT4) and MetaTrader 5 (MT5), providing traders with a reliable and feature-rich trading environment.

Q: Can I trade multiple asset classes with FXCC？

A: Yes, FXCC offers a range of tradable assets including forex, commodities, indices, and cryptocurrencies, allowing traders to diversify their portfolios.

Q: How can I contact FXCC's customer support？

A: You can reach FXCC's customer support through various channels, including phone support, email support, live chat on their website, or by filling out an online contact form.

Overview

FXCL Markets Ltd operates from St. Vincent and the Grenadines and was previously regulated by the Vanuatu Financial Services Commission, although its license has been revoked. The company offers a range of trading account types with varying leverage options and spreads, and it utilizes the MetaTrader 4 (MT4) platform for trading across multiple devices. Tradable assets include Forex, Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. While specific details like the founding year, minimum deposit requirements, and availability of demo or Islamic accounts are not provided, the broker offers email-based customer support and various payment methods. Educational resources include a Forex glossary and materials for both beginner and advanced traders.

Regulation

Revoked.

FXCL MARKETS LTD previously held a Retail Forex License regulated by the Vanuatu Financial Services Commission (VFSC), permitting them to offer retail forex trading services. However, the license was revoked at an unspecified date. License revocation typically occurs due to non-compliance with regulatory requirements or financial misconduct. When a license is revoked, the entity is no longer authorized to provide regulated services, and they must cease their operations in that specific area. For detailed information about the revocation and its implications, further inquiry with the VFSC or additional sources is advisable.

Pros and Cons

FXCL Markets offers a range of advantages, such as diverse trading instruments, multiple account types, and the popular MT4 platform. They also provide various payment methods and accessible customer support. However, concerns arise due to the revocation of their previous regulatory license and limited information on their history and educational resources. Traders should exercise caution and conduct thorough research when considering this broker.

Market Instruments

Based on the information provided, the broker offers a variety of trading instruments that encompass several categories, including Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and other legal activities. Here's a description of each category of market instruments offered by the broker:

1. Foreign Exchange (Forex): Forex trading involves the exchange of one currency for another, and it is one of the most popular forms of trading. In this category, the broker likely provides a wide range of currency pairs for trading, allowing clients to speculate on the price movements of different currencies, such as EUR/USD, GBP/JPY, and more.

2. Precious Metals: Precious metals trading typically includes instruments like gold, silver, platinum, and palladium. Traders can buy or sell these metals to profit from changes in their market prices. Precious metals are often considered safe-haven assets and are used for diversification and hedging purposes.

3. Commodities: Commodities trading involves various physical goods like oil, natural gas, agricultural products, and more. These commodities are traded in futures and spot markets, and traders can speculate on price fluctuations. Commodity trading can be attractive for those looking to diversify their portfolios.

4. Fund Management: Fund management implies that the broker may offer services related to managing investment funds. This could include portfolio management, asset allocation, and investment advisory services to help clients grow their investments.

5. Clearing: Clearing services are often associated with the settlement and clearing of financial transactions, ensuring the smooth and secure transfer of assets between buyers and sellers. Brokers may offer clearing services to facilitate trading activities.

6. Primary Brokering: Primary brokering typically refers to the intermediary role in trading securities. This may involve connecting buyers and sellers in various markets, such as stock exchanges or fixed-income markets, to execute trades.

7. Other Legal Activities: This category is quite broad and could encompass a range of financial and legal services. It may include activities related to regulatory compliance, legal advisory, or other financial services permitted by the regulatory authorities.

Please note that the specific instruments offered by the broker within each category may vary, and clients should refer to the broker's offerings and terms and conditions for precise details on available trading options.

Account Types

FXCL offers three tiered trading account types, each catering to the diverse needs and preferences of traders. These account types are designed to provide flexibility in terms of leverage, spreads, and trading conditions. Let's explore each account type in detail.

1. Fixed Spread Account

1. Account Currency: This account is available in US cent, EU cent, MYR cent, and THB cent for Cent accounts. For Standard accounts, it supports USD, EUR, MYR, THB, and NGN.

2. Leverage: Cent accounts offer leverage up to 1:1000, while Standard accounts offer leverage up to 1:500.

3. Spread: Both Cent and Standard accounts have fixed spreads, starting from 1 pip. The full spread list is available for reference.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 30% and a stop-out level of 10%.

5. Execution: Instant execution is provided for both account types.

6. Position Size: Cent accounts support positions ranging from 0.01 to 200.00 lots, while Standard accounts allow positions from 0.01 to 2.00 standard lots.

7. Max. Number of Positions Online: Cent accounts allow up to 150 positions, while Standard accounts permit up to 100.

8. Commission: There is no commission for trading in either account type.

9. Quotes: Both account types offer basic quotes with 4 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is permitted except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in either account type.

13. Strategy Policy: Generally, there are no limits on trading strategies for both account types.

2. Floating Spread Account

1. Account Currency: This account type supports USD, MYR, THB for Start accounts, US cent, MYR cent, THB cent for Interbank Cent accounts, USD, MYR, THB, NGN for Interbank Standard accounts, and USD for ECN Pro accounts.

2. Leverage: The leverage varies, with Start accounts offering up to 1:2000, Interbank Cent and Interbank Standard accounts offering up to 1:500, and ECN Pro accounts offering up to 1:300 for Forex and metals, up to 1:100 for indices, and up to 1:10 for crypto.

3. Spread: All these account types feature floating spreads, with different starting points. Detailed spread lists are available for reference.

4. Margin Call/Stop Out Level: Margin call and stop-out levels vary between account types, offering flexibility to traders.

5. Execution: Market execution is provided for all floating spread account types.

6. Position Size: Position sizes vary across account types and asset classes, providing options for different trading strategies.

7. Max. Number of Positions Online: The maximum number of online positions varies, allowing traders to choose their preferred trading volume.

8. Commission: Commission structures differ for each account type and asset class.

9. Quotes: All floating spread account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available, and swap interest varies based on the specific account type and asset class.

11. Hedging Policy: Hedging is generally allowed, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in any of these account types.

13. Strategy Policy: The broker typically allows various trading strategies, including scalping and algorithmic trading, particularly in ECN Pro accounts.

3. Special Accounts

1. Account Currency: Both account types are denominated in USD.

2. Leverage: Leverage of up to 1:1000 is available for both Live Contest and Volume Cash accounts.

3. Spread: These accounts offer floating spreads, and detailed spread lists are provided.

4. Margin Call/Stop Out Level: Both account types share a margin call level of 70% and a stop-out level of 50%.

5. Execution: Automatic Market Execution is applied to both account types.

6. Position Size: Position size ranges are suitable for Forex and metals trading.

7. Max. Number of Positions Online: Traders can maintain a maximum of 50 positions online in these accounts.

8. Commission: There is a commission of $1.5 per lot for Forex and metals trading in both Live Contest and Volume Cash accounts.

9. Quotes: Both account types offer extended quotes with 5 digits after the comma.

10. Swap Interest: Swap-free options are available for traders who require them.

11. Hedging Policy: Hedging is allowed in both account types, except between swap and swap-free accounts.

12. Locked-Up Margin for Hedged Positions: There is no locked-up margin for hedged positions in these accounts.

13. Strategy Policy: Generally, there are no limits on trading strategies for both Live Contest and Volume Cash accounts.

Leverage

A leverage ratio of 1:2000 means for every $1 you deposit, the broker provides you with up to $2000 in trading funds. It amplifies potential profits but also increases risk, so it's crucial to trade responsibly and be aware of market movements to avoid losses. Leverage availability varies among brokers and markets, and it's essential to understand your broker's specific terms and conditions.

Spreads & Commissions

1. Fixed Spread Accounts:

• Cent Account: Fixed spreads starting from 1 pip, no commission.

• Standard Account: Fixed spreads starting from 1 pip, no commission.

1. Floating Spread Accounts:

• Start Account: Floating spreads, no commission.

• Interbank Cent Account: Floating spreads starting from 1.1 pip, no commission.

• Interbank Standard Account: Floating spreads starting from 1.1 pip, no commission.

• ECN Pro Account: Floating spreads, commissions vary ($3 per lot for Forex and metals; 0.15% per lot for cryptocurrencies).

1. Special Accounts:

• Live Contest Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

• Volume Cash Account: Floating spreads, commission of $1.5 per lot for Forex and metals.

This summary provides a clear overview of the spreads and commissions associated with each account type, helping traders make informed choices based on their trading preferences.

Deposit & Withdrawal

Depositing Funds:

When you open your trading account, you can easily deposit funds directly from your Trader's Cabinet, where you'll find step-by-step instructions. The broker offers several payment methods for depositing funds:

1. Online Bank (Paytrust): This local payment method allows deposits from the main banks of Indonesia, Malaysia, and Vietnam. It provides instant deposits.

2. Instant Deposits via 'H2P': You can make instant deposits from the main local banks of Indonesia, Malaysia, and Vietnam using the 'H2P' payment system. FXCL covers the fees for deposits made through this method.

3. Crypto (AlphaPo): This is an instant payment system with automatic conversion from BTC and USDT to USD and EUR. It offers an easy deposit procedure.

4. PerfectMoney: You can fund your PerfectMoney account directly by wire transfer or via exchangers. It's an instant payment system with low fees.

5. Local Deposit: This convenient, low-fee payment method allows you to work with your local currency through internal transfers to popular national banks. Processing of Local Deposits takes up to 1 business day.

6. FasaPay: A known payment service that guarantees quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. FXCL provides full fee coverage for FasaPay deposits.

7. Dragonpay: Allows deposits in PHP via online banking and ATMs for clients from the Philippines.

Withdrawing Funds:

To withdraw your funds, you can log in to your Trader's Cabinet and make a withdrawal request, which will be processed within 1 business day. Please note that you need to verify your profile before withdrawing funds. The withdrawal methods available include:

1. Online Bank (Paytrust): This method processes withdrawals to the main banks of Indonesia, Malaysia, and Vietnam.

2. Local Payments via 'H2P': Withdrawals to the main local banks of Indonesia, Malaysia, and Vietnam can be made using the 'H2P' payment system.

3. Crypto (AlphaPo): An instant payment system with automatic BTC to USD and EUR conversion.

4. PerfectMoney: You can withdraw funds directly via wire transfer or exchangers if you funded your PerfectMoney account with a Credit Card or other e-currencies. It offers low fees.

5. Local Deposit: Similar to the deposit process, this method allows low-fee withdrawals in your local currency through internal transfers to popular national banks.

6. FasaPay: Known for quick and safe transactions, available in USD and IDR for Indonesia and in USD for Malaysia. Withdrawal fees for FasaPay are very low.

7. Dragonpay: Enables withdrawals in PHP via online banking and ATMs for clients from the Philippines.

It's important to follow some basic rules when making requests:

• Third-party transactions are not accepted.

• Deposit methods on the same account cannot be mixed.

• Withdrawal methods can be mixed, and the broker may cover payment fees as part of a promotional campaign.

• The limits for fee coverage are $500 for deposits and $100 for withdrawals per trader per month.

• The company retains the right to apply reverse compensation fees, and the fee may be deducted from available funds across the client's accounts.

In summary, this broker offers a variety of payment methods for both depositing and withdrawing funds, catering to traders from different regions and preferences. The process is user-friendly and ensures the security of transactions.

Trading Platforms

This broker provides the highly popular MetaTrader 4 (MT4) trading platform, trusted by millions of traders worldwide. MT4 is available for various operating systems, including Android, iOS, Windows, macOS, and via a web terminal or the AppGallery for Android devices.

To install MT4 on Windows, traders can download the fxcl4setup.exe file and initiate the installation process by clicking on it. Accepting the License Agreement starts the automatic installation, and users can also choose to save the installation file for later use. Importantly, this download and installation are entirely free.

For uninstalling MT4 on Windows, users can access the Control Panel, select “Add or Remove Programs” (or “Programs and Features” in Windows 7), locate “MetaTrader – FXClearing,” and confirm the uninstallation.

Additionally, useful documentation is available, including the “MT4 User Guide” for platform features and the “FXCL Markets End-User License Agreement (EULA)” for legal terms.

In summary, this broker offers the widely trusted MetaTrader 4 (MT4) platform, accessible across various devices and operating systems. MT4 is known for its user-friendly interface and robust trading capabilities, making it a preferred choice for traders of all levels.

Customer Support

Customer Support at this broker is easily accessible through various means, providing traders with multiple options to address their inquiries or concerns.

Contact Options:

1. Email Support: Traders can reach out to the broker by sending an email. The required contact details include your name, email address, MT4 Account number, and the nature of your inquiry or message. This method allows for detailed communication and documentation of queries.

2. Registered Address: The broker provides its registered address as Suite 305, Griffith Corporate Center, P.O. Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines. While this address is primarily for official purposes, it can serve as a reference point.

3. Email Addresses: The broker offers specific email addresses for different purposes, such as general support inquiries via support@fxclearing.com and bonus-related requests via rebate@fxclearing.com. This segmentation allows for efficient handling of various types of requests.

Customer-Centric Approach:

The broker's customer support team aims to provide timely and helpful assistance to traders. Whether it's inquiries about trading, account management, technical issues, or bonus-related matters, traders can expect a dedicated response based on the nature of their query.

The provision of specific email addresses for different types of requests ensures that inquiries are directed to the appropriate department, streamlining the support process. This tailored approach allows for more efficient and effective customer service.

In summary, this broker offers a customer support system designed to meet the diverse needs of traders. With multiple contact options and specialized email addresses, traders can easily reach out for assistance and expect a customer-centric approach to addressing their queries and concerns.

Educational Resources

FXCL Markets offers a robust array of educational resources to support traders at all levels. These resources include:

1. Forex Glossary: FXCL Markets provides a comprehensive Forex glossary, offering traders valuable definitions and terminology essential for their trading journey.

2. Market Analysis Overview for Beginners: Tailored for novice traders, this overview introduces the fundamental concepts of market analysis, encompassing both fundamental and technical aspects.

3. Analysis Theory: FXCL Markets recognizes the importance of proper market analysis. Their educational materials delve into the intricacies of fundamental and technical analysis, empowering traders to make informed decisions.

In essence, FXCL Markets' educational resources cover the essentials, making it a valuable hub for traders seeking to enhance their trading knowledge and skills. Explore these resources further on the FXCL Markets Education page.

Summary

FXCL Markets is a Forex broker offering various trading instruments across categories like Foreign Exchange (Forex), Precious Metals, Commodities, Fund Management, Clearing, Primary Brokering, and more. Traders can choose from three account types, each with distinct features to cater to their preferences. The broker provides the popular MetaTrader 4 (MT4) trading platform, accessible on multiple devices. Traders can deposit and withdraw funds through various methods, making transactions easy and secure. FXCL Markets places emphasis on customer support, offering multiple contact options and specialized email addresses for inquiries. Additionally, they provide a range of educational resources to support traders at all levels, including a Forex glossary and market analysis materials. It's important to note that their previous regulatory license has been revoked, and traders should exercise caution.

FAQs

Q1: What is FXCL Markets？

A1: FXCL Markets is a brokerage firm that offers online trading services in various financial markets, including Forex, Precious Metals, Commodities, and more.

Q2: Is FXCL Markets regulated？

A2: FXCL Markets previously held a retail forex license regulated by the Vanuatu Financial Services Commission (VFSC), but the license was revoked. Traders should conduct further research to understand the implications of this revocation.

Q3: What trading platforms does FXCL Markets offer？

A3: FXCL Markets provides the MetaTrader 4 (MT4) trading platform, available for different operating systems, including Android, iOS, Windows, macOS, and web-based.

Q4: What are the account types at FXCL Markets？

A4: FXCL Markets offers three types of accounts: Fixed Spread, Floating Spread, and Special Accounts, each designed to cater to specific trading preferences and conditions.

Q5: How can I contact FXCL Markets' customer support？

A5: You can contact FXCL Markets' customer support by sending an email to support@fxclearing.com for general inquiries or rebate@fxclearing.com for bonus-related requests. Additionally, you can find their registered address in St. Vincent and the Grenadines for reference.