Dear customer, hello! Your withdrawal has been fully remitted to your account on November 26, 2024, and the withdrawal is in a successful status. Please note that for all arbitrage accounts using the "Deposit 500, Get 500" bonus, after the bonus is withdrawn, customers need to trade with their own funds for a minimum of 3 lots and hold the position for at least 30 minutes before they can make a withdrawal. Your current compliant order volume is 0.3 lots. Please fulfill the designated volume requirement while complying with the rules. For details, please refer to Rule 9 on the activity page of our official website: 9. During the activity period, if participants are found to violate the terms of the activity, such as trading with multiple accounts using the same IP address, or engaging in activities such as linking, arbitrage, malicious hedging, high-frequency trading arbitrage, quote delay arbitrage, trading in large volumes using bonus, continuous or multiple one-way trading, excessive concentration of trading products, which may lead to high position risk, in any such case, SOOLIKE CAPITAL has the right to refuse their participation in this activity, cancel their eligibility, recover any improper profits, and terminate the cooperation with the customer. Any termination of the cooperation relationship (such as cancellation of activity eligibility, improper profit extraction, etc.) due to improper trading behavior shall be borne by the improper trader, and the judgment criteria for trading behavior shall be determined by SOOLIKE CAPITAL. In addition, to protect customer privacy and rights, SOOLIKE CAPITAL may not be able to provide relevant evidence. Customers participating in this activity are deemed to be aware of and agree that if they are determined to have engaged in improper trading behavior in the future, they have no right to make malicious comments or damage the reputation of SOOLIKE CAPITAL on any social media or channel. Otherwise, the improper merchant and the information disseminator will bear corresponding legal responsibilities.

Dear customer, hello! We have never encountered a situation where we do not allow customers to withdraw funds. May I ask for your MT5 account number? You can private message me so that I can assist you with the inquiry.

Dear customer, hello! It has been found that you have opened 2 accounts with the same name in our company, with transaction numbers 300400 and 300568. These accounts have been terminated due to the following issues: 1. These two accounts each deposited $1000 with our company and applied for $600 bonus respectively. That is, the customer used $2000 of principal to obtain $1200 of bonus, which violates our bonus rules, which means that the same account holder can only apply for bonus with 1 account at the same time. According to your deposit amount of $2000, combined with our activity rules, your bonus amount should be $700 instead of $1200; 2. Regarding the withdrawal issue of your account, your account was terminated on August 14th, and the funds of $1972.63 in your account have been transferred to your account through USDT on August 15th, please be informed.

Dear customer, hello! It has been found that you have opened 2 accounts with the same name in our company, with transaction numbers 300400 and 300568. These accounts have been terminated due to the following issues: 1. These two accounts each deposited $1000 with our company and applied for $600 bonus respectively. That is, the customer used $2000 of principal to obtain $1200 of bonus, which violates our bonus rules, which means that the same account holder can only apply for bonus with 1 account at the same time. According to your deposit amount of $2000, combined with our activity rules, your bonus amount should be $700 instead of $1200; 2. Regarding the withdrawal issue of your account, your account was terminated on August 14th, and the funds of $1972.63 in your account have been transferred to your account through USDT on August 15th, please be informed.

Dear customer, hello! Regarding the rules for the use of our company's bonus, please refer to the relevant requirements on our activity page: For issues related to your account, please refer to Article 9 of the "Terms and Conditions", which states: 9. During the activity period, if it is found that participants violate the terms of the activity, such as trading with multiple accounts using the same IP address, or using multiple accounts (not limited to SOOLIKE CAPITAL internal accounts, but between different brokers) engaging in linked, arbitrage and malicious hedging, high-frequency trading arbitrage, quote delay arbitrage, using bonuses to trade large volumes, continuous or multiple one-way trading, excessive concentration of trading products, and other improper trading methods that result in high position risk, in any case, SOOLIKE CAPITAL has the right to refuse their participation in this activity, cancel their participation qualifications, recover improper profits, and terminate the cooperation relationship with the customer. Any termination of the cooperation relationship (such as cancellation of activity qualifications, improper profit extraction, etc.) due to improper trading methods shall be borne by the improper trader, and the judgment criteria for trading methods shall be determined by SOOLIKE CAPITAL. In addition, in order to protect customer privacy and rights, SOOLIKE CAPITAL may not be able to provide relevant evidence. Customers participating in this activity are deemed to be aware of and agree that if they are later found to have engaged in improper trading behavior, they have no right to make malicious comments or damage the reputation of SOOLIKE CAPITAL on any social media or channels. Otherwise, improper merchants and information disseminators will bear corresponding legal responsibilities.