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Abstract:I'm getting the feeling Aura FX is insolvent. Why do you need a wire receipt and proof of ID to "find" a customers account?
Investor’s Narration
I have been trading at Aura FX for 6 years. I wrote and sold trading software in 2010, and was always on the hunt for decent brokers. Aura FX seemed to be great and over the years I referred a lot of clients there. I opened a second account there in 2019.
I don't trade forex any more and requested to get my money out of the two accounts on Feb 10, 2021. A guy named Kevin Mayne contacted me and said my account numbers are old and that the company split over 2 years ago, and he needed some time to find my accounts.
Kevin Mayne's profile
A week or so later he started asking for proof of ID documents, wire receipts, signed account application forms, and bank statements showing I deposited the money. I sent him the wire receipt for the older account, which I happened to have scanned and sent to them when the account was set up. I don't have the wire receipt for the second account but have an Email dated 1/10/2019 confirming Aura FX got my second deposit for $1000 and credited it to my new account. Kevin Mayne was copied on that email.
Remember, this was all under the auspices of "finding" my accounts. Over a month has passed. I keep asking exactly what else he needs and all I ever get is "send the documents I requested in my original email". This is clearly a delay tactic. I'm getting the feeling Aura FX is insolvent. Why do you need a wire receipt and proof of ID to "find" a customers account? That stuff was all provided in order to set up the account and they know that. I asked him if he ever found the accounts but he never answers that.
Broker Review
On Aura FX official website, the broker claimed registration with the New Zealand Companies Office (FSP459246). But when looking it up on the New Zealand Companies Office website, we can see that this company is now overdue in its obligation to file an annual return. And the Registrar of Companies has initiated action to remove the company from the register and public notice was given.
Aura FX official website
New Zealand Companies Office website
Per investigation, the score of Aura FX is only 1.34 on WikiFX App. According to the latest risk warning, this broker currently has no valid regulatory. Be aware of the risk!
The score of Aura FX is only 1.34 on WikiFX App
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Disclaimer:
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