Investor Made Heavy Loss for FIONA JUDD’s “Auto-Trading”

Withdrawal requests rejected constantly

Money in account “traded automatically”

Customer service out of reach suddenly

Official website unavailable

FIONA JUDD may have escaped

Investor recently reported to WikiFX about withdrawal failure at FIONA JUDD. With customer service unavailable and website closed, the broker may have escaped.

Investor reported FIONA JUDD to WikiFX

Investor offered his ID card to ensure authenticity of the complaint.

Mr. Deng' s ID card

Mr. Deng told WikiFX that FIONA JUDD has been rejecting his withdrawal applications since the first deposit at the platform, and lost all the money in his account because of platform' s “auto-trading”. At the same time, with platform customer service out of contact, he couldn' t access their website.

Mr. Deng told WikiFX that, during his investment at FIONA JUDD, started in 2018, all his withdrawal applications were declined, while his account was nearly emptied by the system' s “auto-placed orders”. The customer service he contacted disappeared half-way, leaving the issue unsolved, and the website later became inaccessible.

1. Mr. Deng made a deposit to FIONA JUDD.

E-mail receipt of the deposit

Mr. Deng made a deposit to FIONA JUDD on December 19th, 2018.

2. Mr. Deng' s withdrawal requests were rejected

Screenshot of Mr. Deng' s withdrawal application record

On December 31st, Mr. Deng' s all withdrawal application were rejected, no matter how much money he withdrew.

3. Money in account “traded automatically”

Screenshot of the trading record

On January 3rd, 2019, Mr. Deng found that multiple orders were placed automatically in his account within a minute from 22:40 to 22:41 last night, losing almost all the money in his account.

4. Mr. Deng contacted platform customer service

Mr. Deng' s conversation with the customer service

Mr. Deng told platform customer service that he couldn' t withdraw the money that was traded automatically. But they replied he can withdraw money as usual, with the service working well. They added that “auto-trading” issue had been confirmed, and would contact Mr. Deng after checking all his transactions.

5. Customer service out of contact

Mr. Deng' s conversation with the customer service

After confirming the account problem with FIONA JUDD, Mr. Deng contacted them again, but didn' t get any reply.

6. FIONA JUDD closed its website

FIONA JUDD' s website is unavailable

It has been confirmed that FIONA JUDD' s website is inaccessible, which indicates that the broker may have escaped.

About FIONA JUDD

Regulatory Information

FIONA JUDD' s regulatory information from WikiFX App

Per checking WikiFX App, FIONA JUDD holds NFA(US)' s license for generic financial service. Without the authorization of Forex brokerage business, it operates in overrun business, having potential risk.

Risk Warning from WikiFX App

Screenshot of FIONA JUDD' s risk warnings from WikiFX App

WikiFX App shows 3 risk warnings about FIONA JUDD: heavy customer complaints, overrun business and main-label MT4 with server set up in Hong Kong. Investors should beware of them.

Conclusion

Screenshot of FIONA JUDD' s interface from WikiFX App

Rated at 2.07 only, FIONA JUDD has NFA(US)' s license for generic financial service and operates in overrun business, with server set up in China. Moreover, FIONA JUDD has massive complaints recently that it refused investor' s withdrawal request and even arbitrarily used investor' s money to trade without his permission, causing heavy loss to investor. All these show huge risk of the platform. Now with customer service out of contact and website closed, FIONA JUDD may have escaped. We suggest investors take prompt actions to better protect your rights.