Resolved
STARTRADER did not hit a take-profit at the set TP, causing me to lose money! Repay my profit and loss of US$20,000!
Object
STARTRADER
Issue
Others
Requirement
compensation
Amount
$20,000(USD)
Time
100day23hour
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Mediation Progress
Hong Kong 2024-07-07
Resolved
KUITAN
Seychelles 2024-06-07
Reply
STARTRADER
有相关问题,可以找客服或者客户经理
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Hong Kong 2024-03-28
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Hong Kong 2024-03-28
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Hong Kong 2024-03-28
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KUITAN ![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_356258.png-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_147656.png-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_195753.jpg-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_399445.png-detail)
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![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_596630.png-detail)
On November 13, 2023, the international gold price fell below 1918. The 0.5-lot short order I made in 1987 on November 1st lasted for more than ten days, but it fell below on November 13th, 2023. My take profit was set at 1920 but it was not given to me. I kept holding the short order at 1987 until the position was liquidated around 2012. The profit at the take-profit point was not given to me. Even if I want to buy the bottom and go long near 1920, I will miss out on profit margins. The short orders made later in 2014 and 2028 were also raised to US$10,000! If the profit had been taken at 1920, nothing later would have happened. It can’t be said that you will make money, but at least you won’t lose money. Return me the profit of 5,000 US dollars due to the profit stop at 1920. Because of the loss, the subsequent directions were all wrong. I missed the opportunity to go long in 1920, but went short around 2014, losing $10,000! As a result, I lost more than 20,000 US dollars every time! Later, I asked the customer service staff privately, and he said that each company's gold quotation was different, and he was prevaricating me at that time. Later, I learned from a friend that he said that the international gold prices are all the same. He showed me his mt5. What his platform shows is that gold did indeed fall below 1918 on November 13, 2023! STARTRADER modified the real gold data in the background. Anyway, the customer suffered a loss. You can imagine how many customers they defrauded of their hard-earned money on November 13, 2023. They returned my profit limit and my loss, and returned me the profit of more than 1,920 orders that were not completed, resulting in loss $10,000 on the short position behind me. I will be compensated for my financial losses of 20,000 US dollars. I hope that my friends will not be deceived by Xinghui. They sometimes maliciously change the trend of gold prices. Their nature is too bad! I would like to remind everyone that I am really scared of the STARTRADER black platform. I didn’t expect that I was deceived by him for several months. In the past few months, I have been losing money, one step at a time and one step at a time! Repay investors’ losses! How many people were fooled on this platform on November 13, 2023?
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![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_147656.png-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_195753.jpg-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_399445.png-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_351537.png-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/03/2403406592/20240328_596630.png-detail)
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations