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Resolved
FXCM put black money into customers' bank cards, which resulted in them being frozen by the police.
Object
FXCM FXCM
Issue

Others

Requirement

compensation

Amount

$2,600(USD)

Time

31day2hour

Mediation Progress
Resolved
FX3745308812
Reply
FXCM
The platform has successfully withdrawn funds to the designated account. For the frozen card issue caused by force majeure factors, please contact the police and the bank for assistance.

Reply

Supplemental Materials
FX3745308812
The police called and said that there is an issue with that amount of money, as it is related to a case. It will definitely be subject to seizure.

Supplemental Materials

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FX3745308812
FXCM put black money into customers' bank cards, which resulted in them being frozen by the police.

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