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Resolved
The trading software has been unavailable since 9:00 pm, the system is not working, no orders can be placed, and positions cannot be closed. Tonight, the gold market has surged, and the loss is huge!
Object
Exness Exness
Issue

Others

Requirement

other

Amount

$500(USD)

Time

49day17hour

Mediation Progress
Resolved
FX4285230383
Reply
Exness
Dear customer, in terms of your problem, please provide the details of your account and order to the official customer service by email at support@tmgm.com. And we will reply you after an investigation. Thank you.

Reply

Supplemental Materials
FX4285230383
I have recorded the video that the system does not work, but I can not upload it. If needed, I can provide it to the customer service at any time.

Supplemental Materials

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FX4285230383
The trading software has been unavailable since 9:00 pm, the system is not working, no orders can be placed, and positions cannot be closed. Tonight, the gold market has surged, and the loss is huge!

Start Mediation

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