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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

OANDA

Australia|Above 20 years|
Regulated in Australia|Market Making(MM)|MT4 Full License|Global Business|High potential risk|

https://www.oanda.com/sg-en/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

OANDA-Demo-1

United States
MT4
33

Capital Ratio

Good

Capital

$ 3,604,651 (USD)

Influence

AAA

Influence index NO.1

United States 9.19
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

33
Server Name
OANDA-Demo-1 MT4
Server Location United States

Capital Ratio

Capital Ratio

Good

Capital

$ 3,604,651 (USD)
Ranking in Japan: 37 /408
480.20%
安全的

Influence

Influence

AAA

Influence index NO.1

United States 9.19
Surpassed 83.90% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

0120-923-213
frontdesk@oanda.com
https://www.oanda.com/sg-en/
OANDA AUSTRALIA PTY LTD, 'Grosvenor Place' Level 43, 225 George Street SYDNEY NSW 2000
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2024-12-24
  • The number of the complaints received by WikiFX have reached 101 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic information

Registered region
Australia
Operating period
Above 20 years
Company Name
OANDA AUSTRALIA PTY LTD
Abbreviation
OANDA
Company employee
19
Company address
OANDA AUSTRALIA PTY LTD, 'Grosvenor Place' Level 43, 225 George Street SYDNEY NSW 2000

FX2324571311

Vietnam

Scam platform. www.oanda19.com I deposited 10 million and made a profit of 20 million, then I tried to withdraw and the platform allowed it. I deposited an additional 130 million and the profit increased to 180 million, but when I tried to withdraw the money, the platform said the account balance was insufficient and I had to deposit an additional 112 million in order to withdraw.

Exposure

10-01

FX5030573620

Vietnam

No withdrawal allowed

Exposure

09-07

Fx0382182145

Vietnam

I was invited to a private group on Zalo and Telegram about the stock market. In the group, there is a person called Mr. Nguyên Văn Cường and assistant Ngân Khánh (the name on Telegram has been changed) who guides some potential stocks. After a short period of time, it was announced to participate in trading on the gold market on the Oanda platform (Oanda-vip.com is introduced as a center affiliated with the Oanda platform for 3–4 years) with a commission of 1%. Then, they enticed members of the private group to open personal accounts, deposit money, and trade according to the instructions of the master. When I deposited $16,000 and traded, I was not informed that I could only withdraw money once, and I needed to upgrade to a VIP account to continue withdrawing. When I upgraded to a VIP account, I was informed that the withdrawal was incorrect, so the account needed to be closed with 50% collateral before it could be reopened. When I contacted them to ask why the two withdrawal transactions were made to two different accounts, there was no response. I hope to resolve this issue to recover my capital.

Exposure

07-22

thanhdo

Vietnam

I received a call inviting me to a closed Telegram and Zalo group about stocks. In the group, there was a person calling himself Teacher Ngo Quoc Hung and his assistant Lan Anh. They say it's a stock group, but they turn to investing in gold on the Oanda platform. Initially, for transactions, you will receive a commission of 3%/profit. Then I asked him to open a personal account, deposit money and trade according to the teacher's orders. I can only withdraw money once, the next time the platform forces me to upgrade to VIP, I have to pay a huge amount of money, if I don't pay I won't be able to withdraw. This is a scam platform and the group of people calling themselves Master Ngo Quoc Hung is also a group of scammers, using psychological manipulation tricks, shouting loudly, in the group, all the green and red troops come in to lure investors. invest money. I hope the authorities will intervene to ease people's suffering.

Exposure

06-03

FX1809212739

Vietnam

I was lured into a closed zalo group, initially trading on my behalf, earning 200-400,000 VND per day. Then, enter to open an account on the Oanda app. A person claiming to be a teacher is Nguyen Quang Phuc and his assistant is Pham Khanh Van. When I put in more than $72,000, when I needed to withdraw, they only allowed me to withdraw $3,000, then asked me to deposit $24,000 to upgrade my VIP account to withdraw. I requested to deduct the fee directly from the withdrawals but it was not possible. Now I just hope to get my capital back.

Exposure

04-11

炎炎1532

Japan

I shorted AUDJPY at 97.422 at 8:30 pm on February 13, 2024, with the stop loss set at 97.717. At around 9:30 that night, my order was inexplicably stopped loss at 97.967. Later, I looked at other platforms, and the highest price that night was basically around 97.55. Anda JP showed the highest price that night was around 97.81, (but my order was hit at 97.967). I would like to remind those who want to open an account in Japan to note that you can trade with small amounts of money, but think twice before making large amounts of money. When the money is gone, there will be nowhere to get it back.

Exposure

02-26

Kelly157

Vietnam

Required to upgrade to VIP package for 3 months for $1,800, while the account has more than $9,000 without a deduction.

Exposure

02-03

WayneQ

Taiwan

The customer service of the options-usd.com platform claimed to be an OANDA company. After the transaction was profitable, the request to withdraw 40,000 U was rejected. The customer service said that because the total assets of the account exceeded the tax regulations of the National Taxation Bureau of the Republic of China, the total assets must be paid within 48 hours. 20%. Later, my account was frozen. If the freeze was lifted within seven days, a penalty of three thousandths per day would be deducted. It has been verified that this is a fake platform and a fake website owned by OANDA Corporation.

Exposure

01-31

東霖

Taiwan

I need money urgently and want to withdraw money. I was asked by customer service to pay a 25% deposit. If I don’t, I can’t withdraw the money.

Exposure

01-30

강태공

South Korea

To get a 2.5 million withdrawal, you have to pay 250,000 in taxes.

Exposure

2023-12-27

nghiêm thị thắm

Vietnam

After many times asking the customer service department, they did not know that the platform I was trading on was their affiliated platform. So am I talking to a ghost customer service department? They didn't let me withdraw money, I had to upgrade my account to VIP, pay 30% to secure the account, and pay the loan capital to the investor with the eternal question: can I withdraw money? I received the answer you got and the conclusion: YOU CAN'T WITHDRAW MONEY. YOU NEED TO PAY AN ACCOUNT SECURITY FEE...etc. They are scammers.

Exposure

2023-12-19

Axc1130

Taiwan

Encountered a fake platform, as shown below. Never open the website provided by customer service, because after you click on the download link provided by customer service, you will not be able to find the download record on your mobile phone. The APP linked to the dealer's website via the foreign exchange platform is the correct one. Be tempted to place an order and earn more before depositing your money. As a result, your position was wiped out and you didn't even get the money to withdraw money, and you still had to cover your position. When you want to withdraw money after making money from covering up your position, customer service says that you have a liquidation record and you need to pay US$15,000! Only then can you withdraw money! It will be automatically refunded to your account after three months. Scam.

Exposure

2023-12-07

Rituraj

India

I cant withdraw my fund and dont invest at this time.

Exposure

2022-12-15

FX1270736644

Hong Kong

Keep asking you to deposit and denying withdrawal by various reasons. There will be other reasons to deny your withdrawal after paying it.

Exposure

2022-07-18

Mic

Malaysia

System doesn’t allow to place order although the sell stop order already being placed.

Exposure

2022-02-10

daske08

Nigeria

$1.56255i want withdraw my s 1.56255 exposure profit that

Exposure

2021-12-30

美男女CLUB

Japan

On September 22, 2021, GBP/NZD price increased to 1.94949 and 1.94275, withe the stop surplus at 1.95036. It rose 664 and 5841 at 5:58 September 23. After a week, my orders suffered losses due to the severe slippage which was changed by the platform. The exchange rate should be 1.9446 and I contacted the platform. I thought I should make profits at 11:00 when I did not close the order. Although the delivery failed, the losses it caused was terrible. After 1 week, they wanted to change the history. I never met this situation in my transactions of 20 years with several accounts.

Exposure

2021-10-04

Nasiru David

Nigeria

My friend introduced me to an agent who works with Oanda, I discussed with the agent and I paid to them, they sent me the coins I requested for, but uptill now I can't withdraw those coins they sent to my wallet. I advice others not to use Oanda.

Exposure

2021-09-13

terongbiru

Malaysia

you can compare the chart with others. is not same, this broker was cheating

Exposure

2021-09-09

Joshua Sylvanus

Nigeria

I sent money for registration after couple of days I was able to meet the required minimum cash out but unable to for more than two days

Exposure

2021-09-07

122
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Most visited countries/areas

  • Angola
  • South Africa
  • Qatar
  • oanda.jp

    Server Location

    United States

    Website Domain Name

    oanda.jp

    Website

    WHOIS.JPRS.JP

    Company

    JAPAN REGISTRY SERVICES

    Domain Effective Date

    2007-03-29

    Server IP

    104.16.248.60

  • oandazh-lab.com

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Company Summary

OANDABasic Information
Founded in1996
Registered Country/RegionAustralia
RegulationASIC, FCA, FSA, NFA, CIRO, MAS
Min. Deposit$0
Max. Leverage1:50 (US), 1:30 (EU), 1:200 (other regions)
EUR/USD SpreadFrom 0.6 pips
Trading InstrumentsCFDs on forex, indices, commodities, cryptocurrencies and bonds
Trading PlatformsOanda mobile, Oanda web, MT4, TradingView
Payment MethodsBank transfer, credit/debit cards, PayPal
Customer Support7/24 phone, email, live chat

Overview of OANDA

OANDA is a well-known online forex broker that has been operating for over two decades. With a reputation for transparency and reliability, OANDA offers a wide range of trading products and services, including forex, CFDs, commodities, and indices.

Founded in 1996, OANDA is headquartered in New York City and is regulated in multiple jurisdictions, including the US, UK, Canada, Australia, and Japan. This ensures that OANDA operates within strict regulatory frameworks and offers a high level of security and protection to its clients.

OANDA offers a range of trading platforms, including its proprietary platform, as well as the popular MT4 platform. The broker also provides a range of educational resources and tools to help traders improve their trading skills and stay up-to-date with market developments.

Oanda's homepage

Pros & Cons

One of the gauges to determine if a broker is reliable and legitimate is the regulation status. For Oanda, there are 6 authority bodies supervising its financial operations, setting rules to ensure standard-compliant operations to protect customer interest. Furthermore, no minimum deposit set is friendly for beginners or traders who want to trade with small capital.

Free demo account is essential and enables beginners to get familiar with the platform, while veterans can at the same time test new strategies within a risk-free environment. Traders can also choose the particular account that best suits their goals and financial status, while MT4 platform enhances customer experience with robust functions and recognition from traders worldwide.

ProsCons
Regulated by top-tier authoritiesInactivity fee charged
Competitive spreads and low trading feesNegative reviews and complaints
No minimum deposit requirementLimited payment options
Demo accounts available
Variety of trading platforms
Rich educational resources and tools
Strong financial background

The most negative aspect of the platform is the negative exposures on WikiFX, with most are about withdrawal issues, indicating that the broker still can be better on efficiency to refund profits to clients' accounts. Furthermore, commissions and service fees might irritate those with limited budget on investment due to potential increasing costs.

Is OANDA Legit?

OANDA is a legitimate forex broker that has been in operation for more than 20 years and is regulated by reputable financial authorities, such as the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC). OANDA has also won numerous awards for its trading services and technology, including being named the “Best Forex Broker” by the Financial Times and Investors Chronicle for three consecutive years.

Regulated CountryRegulatorRegulated EntityLicense TypeLicense No.
Australia
ASICOANDA AUSTRALIA PTY LTDMarket Making (MM)412981
UK
FCAOANDA Europe LimitedMarket Making (MM)542574
Japan
FSAOANDA Japan IncRetail Forex LicenseDirector-General of the Kanto Local Finance Bureau (Kinsho) No. 2137
USA
NFAOANDA CORPORATIONMarket Making (MM)325821
Canada
CIROOANDA (Canada) Corporation ULCMarket Making (MM)Unreleased
Singapore
MASOANDA ASIA PACIFIC PTE. LTD.Retail Forex LicenseUnreleased
Regulated by ASIC

Regulated by FCA

Regulated by FSA

Regulated by NFA

Regulated by CIRO

Regulated by MAS

Market Instruments

OANDA offers a wide range of trading instruments to its clients, allowing them to diversify their investment portfolio and take advantage of various market opportunities. The market instruments offered by OANDA include:

  • Forex: OANDA provides access to a wide range of currency pairs, including major, minor, and exotic pairs. The forex market is the largest and most liquid market in the world, offering traders the potential for high returns.
  • Indices: OANDA offers trading in a variety of global indices, such as the US 500, UK 100, and Germany 30. These indices represent the performance of a basket of stocks and provide traders with exposure to a broader market.
  • Commodities: OANDA offers trading in commodities such as precious metals, energy, and agricultural products. These markets can be highly volatile, but they offer the potential for significant returns.
  • Cryptocurrencies: OANDA offers trading in popular cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. The cryptocurrency market is highly volatile and can offer traders significant opportunities.
  • Bonds: OANDA also offers a range of bond CFDs to trade, including US Treasury Bonds, UK Gilts, and Euro Bunds. With bond trading, traders can access a wide range of bond markets and potentially benefit from price movements in global interest rates.

    ProductsOffered
    Forex
    Commodities
    Indices
    Cryptocurrencies
    Bonds
    Options
    Stocks
    Mutual Funds
    ETFs
Market Instruments

Account Types

OANDA offers three live account types to cater to different trading needs and experience levels of traders. Here are the account types offered by OANDA:

  • Standard Account: This account type is suitable for new traders who are just starting in the forex market. The minimum deposit requirement for this account is $0, and it offers access to the core features of OANDA's trading platform, including over 70 currency pairs, commodities, and indices.
  • Premium Account: This account is designed for more experienced traders who require additional features and services. The minimum deposit requirement for this account is $20,000, and it offers tighter spreads, lower trading costs, and a dedicated relationship manager.

    Premium Plus Account: This account necessitates a $100,000 deposit and requires notional volumes above $200 million. It maintains core pricing at $40/million and offers the best rebates at $6/million, alongside a 20% discount on financing. This account includes all premium features. Only those high-net-worth investors and high-volume traders can find some advantages.

    Account TypeStandardPremiumPremium Plus
    Initial Deposit$0$20,000$100,000
    Notional Trade Volume/> $30 million> $200 million
    Spreads
    Core Pricing$50/million$40/million$40/million
    Volume-Based Rebates/$4/million$6/million
    Discounted Financing//20% reduction
    Trading PlatformsWeb, Mobile, MT4, TradingView
    Trading ToolsAutoChartist, APIVPS, AutoChartist, APIVPS, AutoChartist, API
    Dedicated Account Manager/
    Trading Support24/5 Support

Apart from three live trading accounts, OANDA also offers a free demo account, which allows traders to practice trading with virtual funds in a risk-free environment. The demo account provides access to all the features and tools of the OANDA platform, allowing traders to test their strategies and trading skills without risking real money.

account-types

Leverage

OANDA offers leverage up to 50:1 for major currency pairs and up to 20:1 for minor currency pairs, commodities, and indices. However, leverage may vary based on the regulatory requirements of the country where the trader is located. It is important to note that high leverage can increase both profits and losses, and traders should carefully consider their risk tolerance before using leverage.

leverage
leverage
leverage

Spreads & Commissions (Trading Fees)

OANDA charges variable spreads that start from as low as 0.1 pips on major currency pairs. OANDA's spreads can vary depending on market volatility and liquidity, but they tend to be lower than the industry average.

In terms of commissions, OANDA does not charge any commissions on trades. Instead, the broker earns revenue from the spreads on trades. This can be a plus for traders who prefer to avoid paying commissions.

It's worth noting that OANDA also offers a range of order types, including limit, stop-loss, and take-profit orders, which can help traders manage their risk and maximize their profits.

spreads-commissions
spreads-commissions
spreads-commissions

Non-Trading Fees

OANDA also charges certain non-trading fees, which include:

  • Inactivity fee: OANDA charges an inactivity fee of 10 units of the account's base currency per month if there has been no trading activity for a period of 12 months or more. This fee can be avoided by simply placing a trade during this period.
Non-Trading Fees
  • Financing/rollover fees: If a position is held overnight, OANDA charges a financing/rollover fee. This fee is based on the interest rate differential between the two currencies involved in the trade and is calculated using the following formula: (trade size x interest rate differential x 1/365).

    Deposit/withdrawal fees: OANDA does not charge deposit fees. No fees for withdrawals by PayPal, but Internet and Bank Wire Transfer withdrawal will be charged fees monthly.

    CurrencyFirst Withdrawal FeeAdditional Withdrawal Fee
    SGD
    CADCAD $20CAD $40
    AUDAUD $20AUD $40
    EUREUR €20EUR €35
    GBPGBP £10GBP £20
    JPYJPY ¥2,000JPY ¥4,000
    USDUSD $20USD $35
  • Conversion fees: If you are depositing or withdrawing funds in a currency other than your account's base currency, OANDA charges a conversion fee based on the mid-price of the FX spot rate plus a 0.5% spread on profits, losses, and related fees.
Non-Trading Fees

Trading Platform

OANDA offers multiple choices of trading platforms, namely MetaTrader 4 (MT4), OANDA Web, and OANDA Mobile, and TradingView.

MetaTrader 4 (MT4): This is a widely used trading platform in the forex industry, popular for its advanced charting tools and automated trading capabilities. OANDA offers MT4 to its clients as a downloadable desktop application and mobile app.

MT4

OANDA offers proprietary OANDA Mobile platform, which are highly customizable and offer a wide range of charting tools, technical indicators, and order types.

Oanda Mobile

OANDA Web Trading Platform: This is a web-based platform accessible from any device with internet connectivity. It offers a user-friendly interface and customizable features for traders to analyze the market and execute trades.

Oanda Web

Furthermore, you can use TradingView for visualized charting tools and indicators to apply multiple timeframe analysis. This tool can be used on the web directly, or through an app available on iOS and Android devices.

TradingView

Trading Tools

OANDA provides several trading tools to its clients, including:

Advanced Charting: OANDA's advanced charting tools offer technical analysis and indicators.

Economic Calendar: OANDA's economic calendar provides real-time updates on important economic events and news releases that can affect the markets.

Partners & VPS: OANDA partners with TradingView, a leading charting platform, to provide its clients with advanced charting and analysis tools. OANDA also partners with MotiveWave, a professional trading platform, to offer advanced technical analysis tools and trading strategies. In addition, OANDA offers a virtual private server (VPS) service to traders who require uninterrupted trading connectivity.

trading-tools
trading-tools
trading-tools
trading-tools

Deposit & Withdrawal

Deposit

OANDA offers several deposit methods, including:

  • PayNow/QR Pay: This payment method is available for Singapore residents only. It allows for instant deposits into your trading account. Deposits from the following banks in Singapore: DBS/POSB, Bank of China, Citi, HSBC, Maybank, OCBC, Standard Chartered and UOB, are accepted.
  • DBS Bill Pay (SGD only): Another payment method available only for Singapore residents, DBS Bill Pay allows you to make SGD-denominated deposits into your trading account.
  • PayPal: PayPal is a popular online payment system that is accepted by OANDA. It allows you to make instant deposits and withdrawals from your trading account.
  • FAST: FAST (Fast and Secure Transfers) is a real-time interbank payment and settlement system in Singapore. It allows for instant SGD-denominated deposits into your trading account.
  • Bank wire transfer: You can also fund your trading account via bank wire transfer. This method typically takes 1-2 business days to process.
  • Cheques: Cheques are accepted for deposits only, and they must be in SGD currency.
deposit-withdrawal
deposit-withdrawal

Withdrawal

While withdrawals that can be done are limited to three channels: PayPal, Bank Wire Transfer, and Cheque.

  • Paypal: This is an online payment system that allows you to send and receive money electronically. To use this method for withdrawal, you will need to have a verified Paypal account that is linked to your OANDA trading account. Withdrawals are typically processed within 1-2 business days.
  • Bank Transfer: This method involves transferring funds from your OANDA trading account directly to your bank account. The time it takes to receive your funds will depend on your bank's processing time. OANDA does not charge any fees for bank transfers, but your bank may have its own fees.
  • Cheque: You can request to receive your funds via cheque, which will be sent to your registered address. It typically takes around 7-10 business days to receive your cheque. However, there may be additional fees for this method, depending on your location.
deposit-withdrawal

Customer Support

OANDA offers customer support services through various channels, including email, live chat, phone, and social media. The support team is available 24/7 to assist traders with any issues they may encounter during their trading journey.

One notable feature of OANDA's customer support is its multilingual support, which is available in several languages, including English, Chinese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, and Turkish.

In addition to its customer support services, OANDA provides a comprehensive FAQ section on its website, which covers various topics, including account management, trading platforms, technical analysis, and more. The FAQ section is a valuable resource for traders who may have common questions and want quick answers without contacting customer support.

customer-support
customer-support

Educational Resources

OANDA offers a wealth of educational resources to its clients, enabling them to develop their trading skills and stay up-to-date with the latest market trends. Whether you are a beginner or an experienced trader, OANDA's educational resources cater to your needs.

One of OANDA's important educational resources is the OANDA Academy, which offers a range of educational materials, including videos, tutorials, webinars, and articles, covering a wide range of trading topics, from the basics of forex trading to advanced trading strategies.

Additionally, OANDA provides clients with a variety of market analysis tools and resources, including market news, economic indicators, and trading signals, enabling traders to stay informed about the latest market trends and make informed trading decisions.

educational-resources

Conclusion

OANDA is a well-established online broker that offers a variety of trading instruments, account types, and platforms to its clients. The broker is regulated by multiple reputable authorities and has been operating for more than two decades, which gives it credibility and reliability. Additionally, OANDA provides several trading tools, educational resources.

However, it is important to note that OANDA has received a significant number of complaints regarding its customer support, trading platforms, and pricing policies. While the broker has taken steps to address these issues, they still raise concerns about the overall quality of its services.

Overall, OANDA is a legitimate and reputable broker that offers a range of benefits to its clients. However, traders should be aware of the complaints and consider them before making a decision to open an account with OANDA.

Frequently Asked Questions (FAQs)

Is OANDA regulated?

Yes, OANDA is regulated by multiple financial regulatory authorities around the world, including ASIC, FCA, FSA, NFA, CIRO, MAS.

What is the minimum deposit required to open an account with OANDA?

The minimum deposit required to open an account with OANDA varies depending on the account type and the regulatory jurisdiction. In general, it ranges from $0 to $100,000.

What trading instruments are available on OANDA's platform?

OANDA offers a wide range of trading instruments, including CFDs on forex, indices, commodities, cryptocurrencies and bonds.

Does OANDA charge commissions on trades?

OANDA does not charge commissions on trades. Instead, they make money from the spread, which is the difference between the bid and ask price.

Keywords

  • Above 20 years
  • Regulated in Australia
  • Regulated in United Kingdom
  • Regulated in Japan
  • Regulated in United States
  • Regulated in Canada
  • Regulated in Singapore
  • Market Making(MM)
  • Retail Forex License
  • MT4 Full License
  • MT5 Full License
  • Self-developed
  • Global Business
  • High potential risk

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