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Resolved
The malicious wipe out by the platform and serious chucks.
Object
GMI GMI
Issue

Others

Requirement

other

Amount

$147,000(USD)

Time

48day2hour

Mediation Progress
Resolved
FX1337933359

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FX1337933359
I started operating on this platform in late August 2021. At the beginning, the operation was relatively smooth and I have been profitable. However, since November, the platform frequently experienced serious chucks and inexplicable disconnection of accounts. Especially when the market situation is relatively large, during this period, I have also conducted a self-network test. Whether it is 4G or WIFI, it is normal. Other software runs smoothly. The only exception is that the trading disk quotation is not refreshed and the account is in a disconnected state and causing unnecessary losses. (Currently the account funds have been released, and every time the software is opened, the market quotation is refreshed instantly, which is completely two states when the account has funds before, so it can be concluded that the platform is malicious.) However, considering the initial profitability, it has not given feedback to the platform. But the most serious one was on November 10, when the platform failed to lock the position when my account had sufficient margin, which caused a large amount of funds to burst, which directly affected the subsequent trading mentality and caused greater losses. As of 12 The net loss in the four months at the end of the month reached 1 million. Relevant lawyers have been consulted, transaction records, forced liquidation records, personal bank card account records provided by the platform, and records of conversations with agents have been saved. If the platform does not provide a solution and certain compensation, legal weapons maintenance will be used Own rights.

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