Resolved
Pending order is not traded
Object 
BCR
Issue
Severe Slippage
Requirement
other
Amount
$0(USD)
Time
7day20hour
Mediation Progress
Hong Kong 2021-11-25
Solved after user's confirmation 
JIAOYIWUXIA
JIAOYIWUXIAUnited Kingdom 2021-11-18
Reply BCR
The two-way pending orders cannot be allowed by the rules.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 2021-11-18
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-11-18
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-11-17
Start Mediation JIAOYIWUXIA
JIAOYIWUXIAYesterday’s USD/JPY pending order has reached its position today, but it seems that there is no transaction in the morning. I listed on other platforms at the same time. It is a normal transaction, but bcr shows expired. I have the same pending orders on other platforms. Why was it expired? The account manager called to say that it is your company's regulations that you can't place orders, and the orders are invalid. I want to ask what kind of overlord clause is this. Isn't this cheating?
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Please download WikiFX APP
