I, Yi Shaojun, ysj8818@vip.163.com, EC account: 2093767, phone number: 13922545419. On August 29, 2024, I discovered for the first time that the platform secretly increased the trading fee for gold from $3 to $18, and then to $23. I immediately contacted the EC platform manager, who explained that it was a spread issue and asked me to collect the data. The platform would compensate me. When I checked the reason, I found that my ECN account had changed to ECN-UXV account, and the $2 commission rebate was canceled, and the commission fee became $23. I consulted the online customer service of EC, and they replied that I needed to contact the platform manager for this matter. The EC manager kept fooling me, saying that as long as I collected the data, the platform would compensate me and asked me to rest assured. He said that even if the platform didn't compensate, he would take responsibility and compensate me. Until my account funds were blown up, I traded 168.82 lots during this period, generating a commission fee of $3736.8. Until the promised date of September 15th, the EC manager played tricks on me, saying that they would compensate me with a humanitarian compensation of $1000. At this time, I immediately sent an email to the platform, repeatedly expressing this matter. Unfortunately, until this moment, the platform ignored and did not reply. I can only choose to expose the platform's unethical behavior and hope that fellow traders pay attention to the platform's integrity and avoid falling into the trap! I accept the trading losses, but the intentional and secretive increase in commission fees and cancellation of rebates, the platform should take responsibility, compensate me for the amount, and deal with the relevant responsible person, giving the customer a fair treatment.