The account information has been deleted-Ridder Trader-Exposure-WikiFX

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Ridder Trader -

Exposure Details -

The account information has been deleted

FX2273017097

Within 1 year

Japan

Exposure

Since around February 2024, I have been making withdrawal requests and have been exchanging emails several times. At the stage of June, I was told that the bank card would be ready within the next two weeks, and I have been waiting for it to be completed so that I can make the withdrawal. However, I have not received any contact, and despite reaching out multiple times afterwards, I have been completely ignored. In the midst of this, I tried to log in yesterday after a long time, but a message appeared saying that there is no account information, and I was unable to log in. (By the way, I am certain that there is no mistake in the login information as it is managed in Excel, etc.) I also tried to inquire about the situation of not being able to log in through the help, but that has also been ignored, and there is still no reply. Adrian Leong Ik (leongik.raiden@outlook.com) Although he seems to be in charge, he has been completely ignored since the email in June. For those who cannot make withdrawals, it would be a good idea to check if you can log in to your My Page.

Original

アカウント情報消されました

2024年2月頃から出金申請を行なっており、何度かメールでやり取りしている中で6月の段階であと2週間以内に銀行カードが出来上がるから、それが完了次第出金ができるという事で待っていましたが連絡は来ず、その後何度も連絡入れましたがすべて無視されている状態です。その中で昨日ひさしぶりにログインしてみようと試みたところ、アカウント情報がないというメッセージが表示されログインができない状態になっていました。(ちなみにログイン情報はエクセルなどで管理しているため間違いは確実にない) そしてヘルプからログインできないがどうなっているのか問い合わせてみましたが、それも無視されている状態で返信はいまだにないです。 Adrian Leong Ik(leongik.raiden@outlook.com) 責任者らしいですが、6月のメール以降ずっとシカトされています。出金できない方はマイページにログインできるかどうか確認した方が良さそうです。