In December, 2018, Li Wen, who claimed to be the manager of ACY Securities, added me and induced me to open an account in their platform. During the trading, I made losses more than profits. Then I didn’t trade for a long time. Seeing this, Li induced me to continue to trade with bonus and modified my account into agent model, committing me $2 commission off per $6 service charge. Thus, I continued trading, making constant losses. At that time, Li was out of contact. When I reflected it to ACY Securities , it ignored my problem and even banned my account. 2 days later, the customer service replied that only by completing a series of operations, can I unfreeze the account. I haven’t violated any trading rules, while ACY Securities banned my account. Having this be on exposure, I require ACY Securities to compensate me.