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A Visit to XSpot Wealth in Cyprus - Office Found
The survey team went to Limassol, Cyprus to visit forex broker XSpot Wealth as scheduled, and found the company at its regulatory address. This suggests that the broker does have a physical business office at the location. Meanwhile, investors are advised to make an informed decision following a comprehensive consideration.
A Visit to XSpot Wealth in Cyprus - Office Found
The survey team went to Limassol, Cyprus to visit forex broker XSpot Wealth as scheduled, and found the company at its regulatory address. This suggests that the broker does have a physical business office at the location. Meanwhile, investors are advised to make an informed decision following a comprehensive consideration.
xspotwealth.com
Server Location
France
Website Domain Name
xspotwealth.com
Server IP
20.111.1.1
XSpot Wealth Review Summary | |
Company Name | XSpot Wealth (EU) Ltd |
Registered Country/Region | Cyprus |
Regulation | CYSEC (Regulated), FCA (Revoked), BaFin (Suspicious Clone), AMF (Suspicious Clone) |
Market Instruments | 13,000+ instruments provided - Bonds, Funds, Stocks, ETFs |
Demo Account | N/A |
Leverage | N/A |
Spread | N/A |
Fees | Total Fees (Third party fees not included) : 1.25% for Private Wealth, 1.0% for Smart Wealth, 0.85% for Junior Wealth |
Trading Platforms | N/A |
Minimum Deposit | 1,000 EUR (Junior Wealth) |
Regional Restrictions | Do not support residents of the United States |
Customer Support | Tel: +357 25 571044; Email: support@xspotwealth.com; Fax: +357 25 571125; Video Call; Live Chat; Contact Form |
XSpot Wealth, headquartered in Cyprus, operates as a regulated brokerage firm under the surveillance of the Cyprus Securities and Exchange Commission (CYSEC). However, it's worth noting that its regulation by the Financial Conduct Authority (FCA) has been revoked, and the firm has gained attention from BaFin and AMF as a suspicious clone.
Pros | Cons |
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Regulated by CYSEC (Cyprus Securities and Exchange Commission) - This demonstrates that the firm adheres to financial regulations and standards set by the CYSEC.
Abundant Market Instruments - They provide a diverse range of over 13,000 market investment options including Bonds, Funds, Stocks, and ETFs. This allows clients to diversify their investment portfolios.
Multiple Customer Service Channels - Availability of various channels of assistance for their clients: telephone, fax, email, video call, live chat and contact form.
Various Security Measures Provided - They ensure the client's fund's safety by maintaining segregated bank accounts, providing compensation funds, securities ownership under the client's name, and more.
High Minimum Deposit - It requires a large sum of 1,000 EUR to begin investing, which could be a barrier for smaller investors.
Regional Restrictions on USA - Its available regulatory status does not cover users from the United States, thus limiting its accessibility.
Cyprus Securities and Exchange Commission (CySEC) License: XSpot Wealth (EU) Ltd is regulated by the CySEC and holdsa Straight Through Processing (STP) license, bearing the number 235/14. This license is an important sign of credibility, and it suggests that XSpot Wealth meets the high standards set by the regulator for financial transparency and client security.
Financial Conduct Authority (FCA) License: XSpot Wealth previously held a European Authorized Representative (EEA) license issued by the Financial Conduct Authority in the United Kingdom. However, this license, number 655426, has been revoked due to unspecified reasons.
Federal Financial Supervisory Authority (BaFin) License: XSpot Wealth has come under scrutiny by the BaFin in Germany. The regulator has identified XSpot Wealth as a “suspicious clone,” with license number 141183.
Autorité des Marchés Financiers (AMF) License: Similar issues have been found by the AMF in France. The AMF also recognizes XSpot Wealth as a “suspicious clone,” with license number 75060.
The feedback gathered from users regarding XSpot Wealth reveals significant discontent and disappointment, primarily due to problems with the withdrawal of funds. Numerous users reported being unable to access their money after funding their accounts. In some instances, withdrawals would either be denied due to technical issues, or users would be continuously asked to deposit more funds under various pretexts, such as increasing their credit score or paying for international remittance certification fees.
Aside from withdrawal issues, existent cases of misleading and fraudulent activities by the company were mentioned. Users described being enticed into depositing hefty sums of money with promises of high returns, only to subsequently face significant losses and, in some instances, outright inability to access their accounts.
There are also reports about the company's lack of transparency and honesty. Some users expressed concerns over XSpot Wealth altering financial data, using delay tactics when responding to complaints, or simply failing to provide any response at all. Furthermore, the company has been accused of engaging in a series of elaborate scams that involve fraudulent broker practices and deception to induce further deposits.
Finally, one user alerted of a significant case of system slippage and operations failure that suggests a potential technical malfunction. In a few instances, users raised suspicions regarding the legitimacy of XSpot Wealth, naming it a fake platform after their unfortunate experiences.
Securities Ownership: XSpot Wealth purchases and registers all investments under the client's name. This means that in an adverse scenario, the client maintains ownership and can transfer their investments to a custodian or bank of their choice.
Compensation Fund: XSpot Wealth is a member of the Investor Compensation Fund. This fund secures the client's investments in cases where regulated investment firms fail to fulfill their obligations. If XSpot Wealth ever fails to meet its obligations, the compensation fund will compensate the clients.
Segregated Bank Accounts: XSpot Wealth maintains separate bank accounts for investors' funds and the company's funds. All investors' funds are kept in segregated accounts that are designated as 'Clients Pool Account' with major credit institutions. Auditors consistently monitor these accounts to ensure the safety and security of the funds.
User-friendly Management: Clients have the ability to manage their investments and cash through the MyXSpot portal. From here, they can deposit or withdraw from their personal bank accounts at any time.
Bonds: Bonds are essentially loans that investors give to entities (like corporations or governments), who repay them over time with interest. These instruments traditionally present a lower-risk option and offer a steady income.
Funds: These are pools of investor capital used to collectively purchase a variety of securities, such as stocks, bonds, or other assets. Funds are professionally managed and offer an easy path to diversification.
Stocks: Stocks represent ownership in a company. XSpot Wealth offers its clients the opportunity to buy and trade stocks, giving them a part in the company's potential profits through dividends or stock price increases.
ETFs (Exchange-traded funds): ETFs are investment funds traded on stock exchanges. They usually aim to track the performance of a specific index, sector, commodity, or asset class. ETFs offer investors a way to gain broad exposure to the market without having to buy each individual security.
Private Wealth: This account typeinvestors seeking personalized financial planning and access to a broader range of investment options. It could potentially offer dedicated financial advisory services, preferential rates, and other tailored services.
Smart Wealth: This is designed for investors who prefer making data-driven investment decisions. The account could possibly provide access to advanced analytical tools, market research and insights, and automated investment strategies.
Junior Wealth: This account type is possibly created for younger investors or beginners in the investment world. It could potentially offer educational resources, guidance for making investment decisions, and easier access to simple investment products.
Fee Type | Private Wealth (%) | Smart Wealth (%) | Junior Wealth (%) |
Ongoing Fees | |||
Management Fees | 1 | 0.75 | 0.6 |
Performance Fees | 0 | ||
Custody Fees | 0.15 | ||
One Time Fees | |||
Entry Fee | 0 | ||
Corporate actions/Reports | |||
Transaction Fee | 0.1 | ||
Exit Fees | 0 | ||
Third Party Fees (Ongoing) | |||
AVG. ETF/MF Management Fees | 0.15 | ||
Total Fees | 1.25 | 1 | 0.85 |
Total Fees (Including third party fees) | 1.4 | 1.15 | 1 |
In summary, XSpot Wealth charges varying fees depending upon the type of account. Private Wealth accounts have the highest total fees at 1.40%, including third-party fees. This is followed by Smart Wealth accounts at 1.15% and Junior Wealth accounts have the lowest total fees at 1.00%. All accounts do not incur performance, entry, corporate actions/reports, and exit fees. All accounts also have the same custody fees, transaction fees, and third-party management fees. The primary difference in terms of costs between account types lies mainly in the management fees, which decrease as we move from Private Wealth to Junior Wealth.
XSpot Wealth, despite being regulated by the CySEC, has faced considerable negative feedback from its users, mainly for problems with funds' withdrawal and alleged fraudulent activities. Also, its high minimum deposit may keep smaller investors away. On the positive side, it provides a variety of market instruments for investing and multiple customer service channels, alongside several security measures to ensure the safety of clients' funds.
Q: Is XSpot Wealth Regulated?
A: Yes, XSpot Wealth is currently regulated.
Q: Is the minimum deposit high?
A: Yes, the minimum deposit of XSpot Wealth is quite high, which is 1,000 EUR.
Q: How can I contact customer service?
A: You can call them at +357 25 571044, or email them at support@xspotwealth.com. Plus, the fax number is +357 25 571125. What's more, the broker also provides video calls, live chat, and contact forms.
Q: I am a resident of the USA. Can I trade with XSpot Wealth?
A: No, you can't, due to the regional restriction on the USA.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
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FX3517856271
Philippines
I OPENED AN ACCOUNT AND TRANSFER TO MY MANAGER WITH 15,000EUR BUT NEVER USED THE MONEY. ON THE 7TH OF DECEMBER OF 2019 I REQUESTED THE WITHDRAWAL OF THE TOTAL AMOUNT BUT NEVER GOT MY MONEY BACK. THE ORDER IS STILL PROCESSING. I SENT SEVERAL EMAILS AND SPOKE TO SEVERAL AGENTS AND STILL DON'T HAVE AN EXPLANATION. MY ACCOUNT NUMBER IS 21032693.
Exposure
2021-09-09
启明星II
Hong Kong
Deliberately not withdraw the money, withdraw funds on April 9th,and you will not be accounted until April 12th, just to contact the customer service, pay the deposit, play routines, follow the book will not be accounted, fake platform,
Exposure
2021-04-12
启明星II
Hong Kong
Now they tell me that the bank card number does not exist. Obviously there are bank card information in the account, they are lying. I hope that the relevant departments will crack down on such gangs so that more people will not be deceived.
Exposure
2021-04-07
FX2681488600
United States
Everyone needs to recognize X Spot Markets as the liars they are and not be fooled! when consulting them, be sure to keep a record of transactions and conversations. Unable to withdraw initially like i was, customers have been urged to write to financialrecovery.tech for a refund. X Spot Markets let you profit, then let you lose money again and again and again, tormenting you by inch. And you will lose all the money in the end without noticing the scam.
Exposure
2021-04-02
FX2681488600
United States
They make it impossible for you to withdraw by modifying your online details in the background and making it seem like you submitted the wrong information. They constantly asked for fees in order to unfreeze my account.X Spot Markets claimed zero risk but it was all lies from the onset.
Exposure
2021-04-01
FX1191678833
Hong Kong
Unable to withdraw money, kept requesting deposit for various reasons, the first time I was told to accumulate my profits to 750,000 to be able to withdraw after doing that, they asked to make another deposit in order to withdraw, tech and got principal back early this month along with the profits made on the account. X Spot Markets stopped replying to emails and would have left me stranded if it were completely up to them.
Exposure
2021-03-31
努力人生
Hong Kong
Unable to withdraw
Exposure
2021-03-30
努力人生
Hong Kong
Unable to withdraw. Induce ue to deposit funds step by step.
Exposure
2021-03-28
努力人生
Hong Kong
Can't withdraw funds. Serious fraud, still under supervision, all SCAM. This kind of broker should be closed
Exposure
2021-03-27
FX3266846587
United States
They adopted a deceptive method that made me see their high profits, and then deceived me into depositing more money by claiming violation of rules, payment of margins or taxes, increased commissions at the time of settlement, On the X Spot Markets website, I have noticed a few times when there was a sudden abnormal phenomenon of sharp rise and fall curve that has caused serious slippage of their software.
Exposure
2021-03-26
FX3266846587
United Arab Emirates
I was introduced by a friend to open an account and deposit an accumulated 48,500 U.S. dollars in order to make a trade transaction. They ran up and made a loss, and then made a lot of profit after that, then I asked to withdraw but I started noticing bulk of loss trades in my account. On the morning of October 11th, I could not open the platform account so I contacted them, they said that my account had violated the rules and they had to freeze my principal for 3 months. Now that three months have passed, the platform still didn’t give me any withdrawals on the grounds of the illegal account . X Spot Markets stopped replying their emails after some time and would have left me stranded.
Exposure
2021-03-26
Alex゛
Hong Kong
I recommend that every victim should save their chatting history and call the police. Maybe we can’t recover our money but we can avoid more people being cheated!
Exposure
2021-03-23
努力人生
Hong Kong
Unable to withdraw. The account that you transfer money to all personal accounts. Do not be cheated.
Exposure
2021-03-23
Alex゛
Hong Kong
Wake up. This is a scam. You are unable to withdraw funds.
Exposure
2021-03-23
Alex゛
Hong Kong
Unable to withdraw. Induce u to top up more
Exposure
2021-03-22
努力人生
Hong Kong
Fake data.
Exposure
2021-03-20
启明星II
Hong Kong
All the data is fake. You can't get your withdrawal at all.
Exposure
2021-03-19
FX5369868602
Hong Kong
Do not top up! This is a scam
Exposure
2021-03-19
FX2681488600
Hong Kong
The initial transactions went smoothly, Then i wanted to withdraw money on my account, Usually withdrawals are processed within 30 minutes to 1 hour, but this time two weeks passed and nothing was process, By the way, i tried to contact customer support to handle everything but to no avail as my withdrawal request was not to be processed until i pay an international remittance certification fee, so a complaint was made to financialrecovery.tech and their activities helped me through to a refund. All the parameters on X Spot Markets are fake. You will be cheated and more money will be lost. Please stay alert.
Exposure
2021-03-18
努力人生
Hong Kong
People have been cheated constantly. I hope the relevant departments can regulate these brokers, avoiding scams.
Exposure
2021-03-18