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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

Murong

United Kingdom|2-5 years|
Suspicious Scope of Business|High potential risk|

https://murongfx.com/zh-cn/

Website

Rating Index

Contact

https://murongfx.com/zh-cn/
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Contact number

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Broker Information

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Company Name

Murong Investment ltd

Abbreviation

Murong

Platform registered country and region

United Kingdom

Company website

Pyramid scheme complaint

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Warning: Low score, please stay away! 2
Previous Detection : 2024-11-21
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 5 for this broker in the past 3 months. Please be aware of the risk!

WikiFX Verification

Murong · WikiFX Survey

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Murong · Company Summary

General Information

Murong Investment ltd (Murong) is a company registered in the United Kingdom as a Financial Intermediary in London. According to the registration information, we can see that Murong was registered in July 2021.

Market Instruments

Murong offers investors a range of financial instruments, including foreign exchange currency pairs, precious metals (gold/silver), energy (oil), and various indices.

Leverage

Users can trade more than 50 currency pairs at Murong and can use leverage of up to 300:1 in the process of trading.

Spreads

Murong does not specify the types of accounts available to investors, but we can see on the spreads page that the standard account offers a spread range of 1.8 for EURUSD, 2.3 for GBPUSD and 2.1 for AUDUSD.

Trading Platform

Murong offers its clients access to the world's financial markets via the MetaTrader 5 (MT5) platform, which is used by millions of traders worldwide and supports both PC and mobile use.

Trading Hours

Clients can use Murong's portal at any time of the day or night, but trading hours depend on the specific market. In general, Forex is a 24/5 global market, i.e. from Sunday 22:00 GMT (when the Asian market opens) to Friday 22:00 GMT (when the US market closes).

Customer Support

Users can contact Murong through a variety of channels, including email, WhatsApp, LINE, and the official Murong website, which supports nine languages including Chinese, English, and Japanese.

Review 10

10 Comments
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All(10) Latest Exposure(10)
Exposure
No prior explanation or sharing process.
Regarding the withdrawal request, I was consulting about the request, but I was not contacted (shared) with anything important in advance. After the fact, he charges 22% of the withdrawal amount, saying that it is a passage fee. In that case, even if I said to cancel and change the amount, I was told that I could not do it because the procedure had already been completed, and I was forced to pay. (Approximately 200,000) Then, the Commonwealth Foreign Exchange Inspection Bureau got information from the Financial Services Agency of Japan that my bank account had a small transaction amount, so a deposit was required, and the withdrawal amount was 40. I have requested%. (400,000) Will the FSA provide other personal bank account information? When I was forced to pay again, I requested payment of 15% of the transaction profit as compensation because I did not get the consent of the member analyst and also stole the analysis information. (Approximately 380,000) "Getting the consent of an analyst" should be explained when opening an account. However, my lack of knowledge was pointed out and I was told that I was not qualified to trade. Due to these factors, they will not withdraw any more. On the contrary, I feel like I was in a so-called fraud, just taking money. Currently, I refuse the compensation because I think I was deceived, but I am treated as a criminal by the person in charge. He was also threatened to report to the police. Since it is a claim based on a treaty, we request that the treaty be presented, but it will be rejected if it cannot be shown to the thief. And the person in charge seems to have blocked the line, which is very troublesome.
FX4010693774
2022-03-19
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