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Ontega , FXTF Broker Comparison

Do you want to know which is the better broker between Ontega and FXTF ?

In the table below, you can compare the features of Ontega , FXTF side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2  brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Official website
Basic Information
Established(years)
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed(ms)
The highest transaction speed(ms)
The highest speed of opening positions(ms)
The highest speed of closing position(ms)
Slowest transaction speed(ms)
The lowest speed of opening positions (ms)
The lowest speed of closing position(ms)
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost (USD/Lot)
Rollover Cost
Rollover cost rating
  • Average Rollover Cost (USD/Lot)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time(ms)
Account Information
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
Pin on the left
1.53
Suspicious Clone
No guarantee
--
5-10 years
VFSC
Not supported
Not supported
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Pin on the left
8.48
Regulated
No guarantee
--
15-20 years
FSA
Supported
Not supported
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Score
Regulatory Status
Suspicious Clone
Regulated

FXTF BrokerRelevant information

Ontega 、 FXTF BrokerRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of ontega, fxtf lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

ontega
Company Name Ontega
Headquarters Cyprus
Regulations Suspected Fake Clone
Market Instruments Cryptocurrencies, Commodities, Indices, Shares, Currencies
Leverage Varies (e.g., 1:200 for Forex, 1:10 for CFDs on Shares)
Commission Fee Rollover fees
Minimum Deposit $200
Deposit/Withdraw Methods VISA, MasterCard, Maestro, Skrill, Neteller, etc.
Trading Platforms Web-based platform
Customer Support Email, Telephone, WhatsApp
Educational Resources N/A

Overview of Ontega

Ontega is a trading broker headquartered in Cyprus, with a focus on providing access to various financial markets. They offer an array of market instruments, including cryptocurrencies, commodities, indices, shares, and currencies, allowing traders to diversify their portfolios. The platform prides itself on its user-friendly approach, featuring a web-based trading platform that requires no installation, making it accessible from both desktop and mobile devices. Additionally, Ontega provides multiple customer support channels, including email, telephone, and WhatsApp, to assist traders with their inquiries and concerns.

Overview of Ontega

Is Ontega legit or a scam?

Ontega's regulatory status has raised suspicions in the trading community as it lacks clear and established regulatory oversight from recognized financial authorities. Traders are encouraged to exercise caution when considering this platform due to the absence of a well-known regulatory body overseeing its operations. The lack of regulatory oversight can pose potential risks, as traders may not have the same level of protection and assurance as they would with brokers regulated by respected authorities.

Given the concerns surrounding Ontega's regulatory status and the absence of a verifiable track record with recognized regulators, potential investors and traders should conduct thorough research and exercise vigilance. It is crucial to prioritize safety and security when selecting a trading platform, and choosing a broker with a strong regulatory framework can provide an added layer of protection for traders' funds and interests.

Is Ontega legit or a scam?

Pros and Cons

Ontega offers a user-friendly one-click registration process, making it easy for traders to get started quickly. The platform's web-based nature eliminates the need for installations, ensuring accessibility across various devices. It provides a range of trading instruments, including cryptocurrencies, commodities, indices, shares, and currencies, catering to diverse trading preferences. Additionally, Ontega offers multiple customer support channels, such as email, telephone, and WhatsApp, providing options for assistance. Lastly, it provides a variety of leverage options, allowing traders to choose their preferred level of risk exposure.

Ontega's regulatory status raises concerns, as it lacks clear oversight from recognized financial authorities, potentially posing risks to traders. The absence of comprehensive educational resources is a drawback for those seeking in-depth learning materials. While the platform offers various customer support channels, the disclaimer regarding WhatsApp communication and potential third-party access to information may raise privacy concerns. Moreover, the 1:10 maximum leverage for CFDs on shares may limit trading flexibility for some investors. Lastly, the lack of transparency on fees beyond rollover fees could lead to uncertainty about the cost of trading.

Pros Cons
Easy one-click registration Unclear regulatory status
Web-based platform Limited educational resources
Diverse range of trading instruments Privacy concerns with WhatsApp communication
Multiple customer support channels 1:10 maximum leverage for CFDs on shares
Flexible leverage options Lack of transparency on fees beyond rollover fees

Market Instruments

Ontega offers a diverse range of market instruments, providing traders with opportunities to diversify their portfolios and explore various asset classes. Among the options available are cryptocurrencies, including popular assets like Bitcoin and Ethereum. Cryptocurrencies have gained significant attention in recent years, offering traders the chance to speculate on the price movements of these digital assets, which can be highly volatile and present both potential rewards and risks.

In addition to cryptocurrencies, Ontega provides access to commodities, enabling traders to participate in the commodities market. This includes various commodities such as gold, oil, and agricultural products. Commodity trading can be appealing to investors seeking to hedge against inflation or capitalize on supply and demand dynamics in these markets. Ontega also offers indices, shares, and currencies for trading, allowing traders to engage in global financial markets and potentially benefit from price fluctuations in major stock indices, individual company shares, and currency pairs.

How to open an account in Ontega?

Opening an account with Ontega is a straightforward process that can be completed in a few simple steps.

  1. Go to Ontega's official website to begin the account registration process.

  2. Locate and click on the “Open an Account” or similar button on the website's homepage.

  3. Provide your personal information, including your name, email address, and contact details, as requested in the registration form.

  4. After completing the form, check your email inbox for a verification link from Ontega and click on it to confirm your email address.

  5. Select the type of trading account you wish to open, taking into consideration your trading preferences and requirements.

  6. Deposit the initial funds into your Ontega trading account using one of the supported payment methods to start trading.

Once these steps are completed, you'll have a fully registered Ontega trading account, ready to explore the platform's features and engage in online trading activities.

Fees

Ontega imposes fees primarily in the form of rollover fees, which can vary depending on the asset class being traded. For cryptocurrencies, traders should be aware of a 0.50% rollover fee, which is applied when positions are held overnight. This fee is a percentage of the position's value and is important to consider when planning long-term cryptocurrency trades.

In contrast, commodities, indices, shares, and currencies all incur a 0.015% rollover fee for positions held overnight. While these fees are relatively low compared to some other brokers, they can still accumulate over time for traders who frequently hold positions overnight.

Leverage

Ontega offers a range of maximum leverage levels across different asset classes, catering to traders with varying risk appetites and strategies. In foreign exchange currency trading (Forex) and commodities trading, Ontega provides a maximum leverage of 1:200. This level of leverage allows traders to control a more substantial position size relative to their initial capital, potentially amplifying both profits and losses. While higher leverage can enhance the potential for significant gains, it also heightens the risk of substantial losses, making it crucial for traders to exercise prudent risk management practices.

For CFD trading on indices, Ontega offers a maximum leverage of 1:100, which still provides traders with considerable leverage to capitalize on price movements in these markets. However, CFD trading on shares is subject to a lower maximum leverage of 1:10, reflecting the higher risks associated with individual company stocks. In the cryptocurrency market, Ontega offers a maximum leverage of 1:2, highlighting the high volatility and risk inherent in the crypto space. Additionally, Ontega provides the option of 5 protected positions with a maximum leverage of 1:20, which can serve as a risk management tool to limit potential losses.

Trading Platform

Ontega offers traders a user-friendly online trading platform with several notable features. One of its key advantages is the straightforward one-click registration process, allowing users to open an account swiftly within just 5 minutes. This simplicity can be appealing to new traders looking to get started quickly. Additionally, Ontega's web-based platform eliminates the need for installations or downloads, ensuring accessibility across various desktop and mobile devices.

Moreover, Ontega places a strong emphasis on the fusion of learning and trading, aiming to provide traders with valuable skills and knowledge. The platform offers a range of tools, including Stop Limit, Stop Loss, Trailing Stop, and Guaranteed Stop, along with free email and push notifications on market events, price alerts, and market updates. This suite of tools empowers traders to make informed decisions and manage their risk effectively. Furthermore, Ontega allows users to customize their platform settings, tailoring it to their preferences and risk management strategies. While these features may be appealing to traders seeking convenience and control, it's essential for individuals to conduct their due diligence and carefully assess Ontega's offering and suitability for their trading needs.

Deposit & Withdrawal

Ontega offers a variety of payment methods to cater to the diverse needs of its traders. These methods include well-known options such as VISA, MasterCard, and Maestro, providing a convenient way for users to deposit funds into their trading accounts using their credit or debit cards. This can be especially convenient for those who prefer traditional banking methods for financial transactions.

In addition to card payments, Ontega also supports electronic payment solutions like NETELLER and Skrill, which offer an added layer of security and flexibility for users. These e-wallet options can be particularly attractive to traders looking for fast and efficient ways to manage their funds. Furthermore, Ontega provides the option of Bank Transfers, ensuring that traders can initiate direct transfers from their bank accounts if they prefer this method.

Deposit & Withdrawal

Customer Support

Ontega provides multiple avenues for customer support, ensuring that traders have access to assistance when needed. They offer an email support option through Customer.Service@ontega.com, allowing users to reach out with their inquiries or concerns. Additionally, Ontega provides telephone support during specified operating hours from Monday to Friday, between 08:00 and 19:00 GMT+2. This direct phone support can be valuable for traders seeking immediate assistance and guidance with their trading-related issues.

For added convenience, Ontega also offers customer support via WhatsApp at +447520640100. While this channel provides a modern and efficient way to communicate with the support team, it's worth noting the company's disclaimer regarding potential third-party access to information during these WhatsApp communications. Traders should consider their privacy and take necessary precautions when using this platform.

Customer Support

Educational Resources

Ontega is notably limited in terms of educational resources, which can be a drawback for traders, especially those who are new to the financial markets and seeking comprehensive educational materials. The platform does not offer a robust selection of tutorials, webinars, or educational articles that can assist traders in developing their skills and understanding market dynamics. As a result, individuals looking for in-depth educational resources may find Ontega lacking in this aspect, and they might need to seek supplementary learning materials from external sources to enhance their trading knowledge and proficiency.

Conclusion

In summary, Ontega is a trading platform that offers a user-friendly experience with one-click registration and a web-based interface, making it accessible across various devices. It provides a diverse range of trading instruments, including cryptocurrencies, commodities, indices, shares, and currencies, catering to different trading preferences. The broker also offers multiple customer support channels, ensuring assistance is readily available to traders. Moreover, Ontega offers flexible leverage options, allowing traders to customize their risk exposure.

However, it's essential to note the concerns raised about Ontega, primarily related to its regulatory status. The lack of clear oversight from recognized financial authorities can raise questions about the platform's trustworthiness and the level of protection it offers to traders. Additionally, the limited educational resources and potential privacy issues with WhatsApp communication are factors that traders should carefully consider when evaluating Ontega as a trading option. As with any trading platform, due diligence and thorough research are crucial to making informed decisions that align with individual trading needs and risk tolerance.

FAQs

Q: Is Ontega a regulated broker?

A: Ontega's regulatory status is unclear, and it lacks oversight from recognized financial authorities.

Q: What types of market instruments can I trade on Ontega?

A: Ontega offers a range of market instruments, including cryptocurrencies, commodities, indices, shares, and currencies.

Q: How can I contact Ontega's customer support?

A: You can reach Ontega's customer support through email at Customer.Service@ontega.com, telephone, or WhatsApp during specified operating hours.

Q: What is the maximum leverage available on Ontega?

A: Ontega provides varying maximum leverage levels, such as 1:200 for Forex and commodities, 1:100 for CFDs on indices, 1:10 for CFDs on shares, and 1:2 for cryptocurrencies.

Q: Does Ontega offer educational resources for traders?

A: Ontega lacks comprehensive educational resources, and traders may need to seek external materials for in-depth learning about trading strategies and market analysis.

fxtf
Aspect Information
Registered Country Japan
Founded Year 15-20 years ago
Company Name Goldenway Japan Co., Ltd.
Regulation Regulated in Japan by the Financial Services Agency
Minimum Deposit Not specified
Maximum Leverage Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads Spreads on various currency pairs
Trading Platforms MT4 trading system and GX trading system
Tradable Assets FX (30 currency pairs) and Commodity CFDs
Account Types Not specified
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone, email, LINE messaging platform
Payment Methods Bank Transfer
Educational Tools FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

basic-info

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros Cons
Registered in Japan and regulated by the Financial Services Agency No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs Limited information provided about educational tools and resources
Accepts bank transfers as a payment method No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems Limited options for payment methods other than bank transfer
Offers a range of trading tools Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit?

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長(金商)第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

regulation

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

market-instruments

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

market-instruments
Pros Cons
Wide range of currency pairs for FX trading Limited payment methods
Availability of commodity CFDs for trading Lack of detailed information on account types
Ability to profit from both rising and falling prices Limited customer support options
Real-time rates provided for trading activities No live chat or dedicated FAQ section
Access to trade gold and silver against USD Lack of demo accounts

How to Open an Account?

STEP 1: Application for opening an account

  • Click on the “口座開設” (Account Opening) button.

open-account
  • Confirm and agree to the contents of the delivery documents.

  • Enter your customer information, such as name and date of birth.

  • After completing the application, check your email for an application reception email.

open-account

STEP 2: Submission of confirmation documents

  • Depending on the identity verification method, there are two patterns:

    • Take a selfie and a confirmation document from your smartphone.

    • Speed opening with a smartphone:

open-account
  1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

    • Choose one of the three submission methods: “upload,” “email,” or “mail.”

    • Upload your scanned or photographed identity verification documents and My Number verification documents.

    1. Normal opening:

open-account
  1. Alternatively, attach the documents to an email and send them to the specified email address.

open-account
  1. If mailing, prepare copies of the verification documents and send them to the designated address.

open-account

STEP 3: Account opening review

  • Your application will undergo an examination.

  • The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

  • Await the examination results.

  • Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

deposit-withdrawal
Pros Cons
Quick deposit options Limited information on withdrawal fees and processing times
Same-day withdrawal service available Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

trading-platform

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

trading-system
Pros Cons
Accessible through various devices Lack of detailed information on account types
MT4 platform available for PC, mobile Limited payment methods restricted to bank transfers
GX trading system suitable for beginners Limited customer support options
GX platform incorporates TradingView No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

trading-tools

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

trading-platform

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

trading-tools

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

trading-tools
Pros Cons
FXTF Future Chart helps predict price movements based on past data. Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis. Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions. Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis. Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

customer-support

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF?

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF?

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF?

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF?

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF?

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF?

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF?

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF?

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated?

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation?

A: FXTF has been operating for 15-20 years.

Are the transaction costs and expenses of ontega, fxtf lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive ontega and fxtf are, we first considered common fees for standard accounts. On ontega, the average spread for the EUR/USD currency pair is -- pips, while on fxtf the spread is --.

Which broker between ontega, fxtf is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

ontega is regulated by VFSC. fxtf is regulated by FSA.

Which broker between ontega, fxtf provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

ontega provides trading platform including -- and trading variety including --. fxtf provides trading platform including -- and trading variety including --.

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