Overview of au Kabucom Securities

au Kabucom Securities is an online brokerage company and is the core company of Mitsubishi UFJ Financial Group (MUFG Group)s online financial services. It is a Japan-based company mainly engaged in financial product trading business through the net, as well as related business. The Company is engaged in the provision of brokerage, trading, offering and sale of securities. It also provides bank agency business, foreign exchange margin trading business and other financial services.

Founded in 1999, it operates under the regulation of the Financial Services Agency (FSA). The company offers a diverse range of tradable assets, including stocks, margin transactions, IPO/PO, ETF/ETN/REIT, free ETF, petit shares, tender offer, investment trust, FX (Forex Margin Trading), futures/options trading, bonds (foreign bonds), foreign currency-denominated MMF, and CFD (Share 365). The trading platforms provided by au Kabucom Securities are au Kabucom FX Navi for forex trading and au Kabucom FX for iPhone/Android as a mobile app. The company supports customer inquiries through email and phone. Various payment methods, such as net transfer, account transfer, direct debit (automatic debit), direct debit (real-time fund transfer), and direct debit (automatic debit from other financial institutions) are available. For educational purposes, au Kabucom Securities offers informative movies, events, face-to-face seminars, an Investment Information Office, investment guides and courses, reports, and social networking services (SNS).

Is au Kabucom Securities legit or a scam？

au Kabucom Securities is a financial institution that operates as a securities broker in Japan. It is authorized and regulated by the Financial Services Agency (FSA), which is the regulatory body responsible for overseeing the financial industry in Japan. The regulatory license number assigned to au Kabucom Securities is 関東財務局長(金商)第61号, which signifies its registration and compliance with the FSA's regulations.Being authorized and regulated by the FSA indicates that au Kabucom Securities has met the necessary requirements and standards set by the regulatory authority.

The FSA's oversight ensures that the company operates in a fair, transparent, and compliant manner, protecting the interests of investors and maintaining the integrity of the financial markets.As a regulated entity, au Kabucom Securities is expected to adhere to various regulatory guidelines, such as conducting thorough customer due diligence, implementing robust risk management systems, maintaining adequate financial resources, and providing transparent disclosure of information to its clients. Regular audits and inspections may be conducted by the FSA to ensure compliance with these regulations and to safeguard the interests of investors.

Pros and Cons

au Kabucom Securities offers a wide range of tradable assets and is backed by the reputable Mitsubishi UFJ Financial Group. It is regulated by the Financial Services Agency, providing a sense of security for investors. The company provides informative educational resources to enhance investors' understanding of the market.

However, there are areas for improvement. Information about account types is lacking, making it difficult for potential clients to choose the most suitable option. The selection of trading platforms is limited, which may not meet the preferences of all traders. Customer support options are somewhat limited, with email and phone support available, but lacking additional channels like live chat or dedicated account managers.

Products and Services

au Kabucom Securities offers a wide range of products to cater to different investment needs and preferences. Here are the various products available:

1. Stocks: au Kabucom Securities provides opportunities to invest in stocks, including in-kind stocks where you can directly own shares of companies.

2. Margin Transaction (System/General): Margin trading allows investors to trade stocks with borrowed funds, potentially amplifying their investment returns. au Kabucom Securities offers margin trading services through both system-based and general methods.

3. Initial Public Offering (IPO)/Public Offering Sale (PO): au Kabucom Securities enables participation in initial public offerings and public offering sales, giving investors a chance to invest in newly listed companies.

4. ETF/ETN/REIT: au Kabucom Securities offers exchange-traded funds (ETFs), exchange-traded notes (ETNs), and real estate investment trusts (REITs) for diversifying investment portfolios across different asset classes.

5. Free ETF (Commission-Free Exchange Traded Fund): au Kabucom Securities provides commission-free trading for certain listed ETFs, allowing investors to save on transaction costs.

6. Petit Shares (Shares Less Than One Unit): au Kabucom Securities facilitates trading of fractional shares, enabling investors to own a portion of a share rather than purchasing a full unit.

7. Tender Offer (TOB): au Kabucom Securities allows investors to participate in tender offers, which are offers made by a company to purchase shares from existing shareholders.

8. Investment Trust: au Kabucom Securities offers investment trust products, which are professionally managed funds that pool money from multiple investors to invest in a diversified portfolio of assets.

9. FX (Forex Margin Trading): Investors can engage in forex margin trading through au Kabucom Securities, speculating on the price movements of different currency pairs.

10. Futures/Options Trading: au Kabucom Securities provides access to futures and options trading, allowing investors to trade contracts based on underlying assets such as commodities, indices, or currencies.

11. Bonds (Foreign Bonds): au Kabucom Securities offers the opportunity to invest in foreign bonds, providing diversification and potential fixed-income returns.

12. Foreign Currency Denominated MMF: au Kabucom Securities facilitates investments in foreign currency-denominated money market funds, which provide short-term liquidity and potential currency exposure.

13. CFD (Share 365): au Kabucom Securities offers contracts for difference (CFDs) specifically for shares, allowing investors to speculate on the price movements of shares without owning the underlying asset.

Account Types

au Kabucom Securities did not say what kind of accounts were offered. Other traders, such as AMarkets, are much better, which offer a total of 4 account types, including crypto, fixed, standard, and ECN, with an Islamic account option for traders who adhere to Islamic rules on trading, catering to diverse needs of various traders.

How to Open an Account？

To open an account with au Kabucom Securities, you can follow these general steps:

1. Visit the au Kabucom Securities website: Go to https://kabu.com/.

2. Navigate to the account opening section: Look for the “Account Opening” option on the website. It is typically located in the main menu or prominently displayed on the homepage.

3. Choose the type of account: Select the appropriate account type for your requirements.

4. Start the application process: You may be directed to an online application form or prompted to download and fill out a physical application form. Provide the necessary details accurately and completely. This typically includes personal information, contact details, employment information, and financial information. Follow the instructions provided and ensure all required fields are filled in.

5. Agree to terms and conditions: Read and understand the terms and conditions of opening an account with au Kabucom Securities. If you agree to the terms, confirm your acceptance by checking the appropriate box or signing the physical application form.

6. Review and submit: Before submitting your application, review all the provided information to ensure its accuracy. Make any necessary corrections or adjustments. Once you are satisfied, submit the application form through the online submission process or by mailing it to the designated address.

7. Account verification and approval: After submitting your application, au Kabucom Securities will review your information and documents. Once your application is approved, you will receive confirmation and instructions on how to fund your account.

Spreads &Commissions

au Kabucom Securities offers commission-free forex trading, where the trading cost is incorporated into the spreads. Here are the approximate spreads for some currency pairs:

- USD/JPY: As low as 0.2 pips

- EUR/JPY: From 0.5 pips

- GBP/JPY: From 1 pip

- AUD/JPY: From 0.6 pips

- CAD/JPY: From 2.8 pips

It's important to note that spreads may vary depending on market conditions, liquidity, and other factors. The figures provided are approximate and subject to change. It's always a good idea to check the current spreads on the au Kabucom Securities website or contact their customer support for the most accurate and up-to-date information.

Trading Platform

au Kabucom Securities provides a range of useful tools for different types of trading activities. For cash stock and margin trading, the following tools are available:

1. Futures/Options Board: A tool that displays information and data related to futures and options trading, allowing users to analyze market trends and make informed trading decisions.

2. Flash: This tool provides real-time market data, including stock prices, charts, and news updates, enabling traders to stay up to date with the latest market movements.

3. Margin Simulator: A simulator that allows users to calculate and simulate margin requirements for margin trading, helping traders plan their positions and manage risk.

4. Destination OP Navigation: A navigation tool specifically designed for options trading, providing users with access to various options strategies and information to support their trading decisions.

5. Bond Simulator: This simulator enables users to simulate bond trading scenarios, helping them understand bond market dynamics and test different investment strategies.

6. 365CFD Simple Chart: A simplified charting tool specifically for CFD (Contract for Difference) trading, providing basic charting features to analyze CFD instruments and monitor price movements.

For futures, options trading, and other activities, au Kabucom Securities offers additional tools such as:

1. au Kabucom FX Navi: A comprehensive tool for forex trading, providing access to real-time forex market data, charting tools, and trading functions.

2. au Kabucom FX for iPhone/Android: A mobile application specifically designed for forex trading, offering convenience and flexibility to trade on the go using smartphones.

3. App-Recommended-Smartphone Light (simplified version): A simplified version of the au Kabucom Securities trading application, designed for users who prefer a streamlined and user-friendly trading experience.

Deposit & Withdrawal

Au Kabucom Securities provides customers with five convenient methods for depositing funds into their accounts. These methods include Net transfer, Account transfer, Direct debit (automatic debit), Direct debit (real-time fund transfer), and Direct debit (automatic debit from other financial institutions). These options offer flexibility and ease of use for customers to deposit funds according to their preferences and convenience.

When it comes to withdrawals, customers can withdraw amounts starting from 1,000 yen or more in 1 yen increments, with a maximum withdrawal limit of up to 10 billion yen. However, if customers have set up an account transfer contract with au Jibun Bank, they can withdraw amounts starting from 1 yen or more in 1 yen increments, with a maximum withdrawal limit of up to 100 million yen.

These deposit and withdrawal options provide customers with flexibility and accessibility to manage their funds effectively within the specified limits. Whether it's depositing funds for trading or withdrawing profits, Au Kabucom Securities strives to offer convenient and efficient services to meet the financial needs of their customers.

Customer Support

Inquire by email:

au Kabucom Securities offers several customer support options. For customers who do not have an account, they can make inquiries by email. The company aims to respond as quickly as possible and requests customers to send their inquiries to the following email address: cs@kabu.com.

Customers who have an account:

For customers who have already opened an account with au Kabucom Securities, they can use the “E-mail inquiry” form located on the “Support” page, accessible from the top right of the My Page section after logging in. By filling out the form and submitting it, they can send their inquiries to the company.

Inquire by phone:

Customers who do not have an account can make inquiries by phone. They need to follow the voice guidance and press the appropriate number. The phone numbers to dial are:

- Mobile/IP phone starting with 0120-390-390

- Mobile/IP phone starting with 05003-6688-8888

The operator reception is available from 8:00 to 16:00 on weekdays, excluding year-end and New Year holidays.

Educational Resources

Au Kabucom Securities offers a range of educational resources to support and empower their customers in making informed investment decisions. These resources are designed to enhance customers' understanding of the market, investment strategies, and industry trends.

One of the educational resources provided is a collection of informative movies, events, and face-to-face seminars. Au Kabucom Securities also provides investment information and news through their Investment Information Office. By keeping customers informed about market trends, they can make more informed decisions about their investment portfolios.

To further support customers, Au Kabucom Securities offers guides and investment courses. These resources are designed to provide step-by-step instructions, explanations of investment concepts, and practical guidance for customers who are new to investing or looking to expand their investment knowledge.

Additionally, customers can access reports and utilize social networking services (SNS) provided by Au Kabucom Securities.

Overall, Au Kabucom Securities' educational resources encompass a wide range of tools and platforms, including movies, events, seminars, an Investment Information Office, investment guides and courses, reports, and SNS. These resources aim to equip customers with the knowledge and information needed to make informed investment decisions and navigate the financial markets effectively.

Conclusion

In conclusion, au Kabucom Securities is a legitimate online brokerage company operating under the regulation of the Financial Services Agency (FSA) in Japan. As part of the Mitsubishi UFJ Financial Group (MUFG Group), it offers a wide range of tradable assets and financial services. The company provides various trading products, including stocks, margin trading, IPO/PO participation, ETFs/ETNs/REITs, investment trusts, forex margin trading, futures/options trading, bonds, foreign currency-denominated MMFs, and CFDs. The trading platforms, au Kabucom FX Navi and au Kabucom FX for iPhone/Android, cater to different trading needs. The company supports customer inquiries through email and phone, and multiple payment methods are available. Educational resources such as informative movies, events, seminars, investment guides and courses, reports, and SNS are offered to enhance customers' investment knowledge. While the company's advantages include its regulation by the FSA, diverse product offerings, and educational resources, a notable disadvantage is the lack of information regarding specific account types. Overall, au Kabucom Securities provides a legitimate and comprehensive platform for individuals interested in online financial trading and investment.

FAQs

Q: Is au Kabucom Securities a legitimate company？

A: au Kabucom Securities is a genuine online brokerage company operating under the regulation of the Financial Services Agency (FSA) in Japan.

Q: What trading platforms does au Kabucom Securities offer？

A: au Kabucom Securities provides the au Kabucom FX Navi platform for forex trading and the au Kabucom FX for iPhone/Android as a mobile app for trading convenience.

Q: What types of assets can be traded on au Kabucom Securities？

A: au Kabucom Securities offers a diverse range of tradable assets, including cash stock, margin trading, petit stock, US stocks, mutual funds, NISA, forex (FX), CFDs, and futures.

Q: What are the customer support options provided by au Kabucom Securities？

A: au Kabucom Securities offers customer support via email and phone. Customers can send inquiries by email to cs@kabu.com or make inquiries by phone using the provided phone numbers.

Q: What are the available payment methods for au Kabucom Securities？

A: au Kabucom Securities offers payment methods including net transfer, account transfer, direct debit (automatic debit), direct debit (real-time fund transfer), and direct debit (automatic debit from other financial institutions).

Q: Are there different account types offered by au Kabucom Securities？

A: The specific account types offered by au Kabucom Securities are not mentioned.

Overview:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. Despite claiming to be regulated by CySEC, the lack of proper regulation raises concerns about the safety of traders' funds and the transparency of their operations. Unfortunately, the website is currently down, which adds further doubts about the broker's legitimacy. The high spreads and commissions, along with the relatively high minimum initial deposit of $1000, make it an unattractive option for traders, especially beginners. Moreover, the limited account manager availability and the absence of an FAQ section demonstrate a lack of commitment to customer support. Overall, due to the unregulated status and the website's unavailability, FinMarket should be approached with extreme caution.

Regulation:

Suspicious Clone.

A “Suspicious Clone” in the context of financial services refers to an entity that mimics or imitates the appearance and branding of a legitimate and regulated company, often with the intent to deceive and defraud unsuspecting individuals. These clones use similar names, websites, and other identifying features to create the illusion of being a reputable and regulated entity, while in reality, they are operating without proper authorization and oversight.

In the case of FinMarket being labeled as a “Suspicious Clone,” it suggests that the broker claims to be regulated by CySEC but lacks the necessary authorization and compliance. Such suspicious clones can pose significant risks to investors and traders, as they may engage in fraudulent activities, mismanage funds, and potentially disappear without a trace. Traders should exercise extreme caution when dealing with suspicious clones and always conduct thorough research and due diligence before entrusting their funds to any financial service provider.

Market Instruments Offered by FinMarket:

FinMarket offers a diverse array of market instruments, catering to traders' interests and allowing them to diversify their portfolios across different asset classes. The following table summarizes the market instruments along with some examples:

Forex Currency Pairs:

FinMarket provides access to more than 30 forex currency pairs, including major pairs like EUR/USD, EUR/GBP, and AUD/JPY. These major pairs offer high liquidity and are widely traded in the global forex market.

Major Indices:

Traders can participate in the performance of major stock market indices, such as FTSE, S&P 500, and NASDAQ. These indices represent the overall performance of specific stock markets and sectors.

Commodities:

FinMarket offers various commodities for trading, including precious metals like Silver and Gold, energy resources like Crude Oil, and agricultural products like Coffee. Commodity trading allows traders to diversify their investment strategies.

Individual Stocks:

With over 160 individual stocks available as CFDs, traders can speculate on the price movements of well-known market holders like Amazon, Netflix, and Apple. This allows investors to gain exposure to individual companies without owning the underlying shares.

Cryptocurrencies:

For those interested in the cryptocurrency market, FinMarket offers access to various digital assets like Bitcoin, Ethereum, and more. Cryptocurrency trading allows traders to capitalize on the price movements of these digital currencies.

Despite offering a diverse array of market instruments, FinMarket's lack of proper regulation raises concerns about the safety and legitimacy of its offerings. Traders should exercise extreme caution when considering this broker due to the absence of regulatory oversight, which may expose investors to potential risks and fraudulent activities. Additionally, the website being down further adds to the suspicion surrounding the broker. While the range of assets offered, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, might seem attractive, the overall lack of regulation casts doubt on the broker's credibility and reliability. It is essential for traders to conduct thorough research and choose regulated brokers to safeguard their investments and trading experience.

Account Types：

FinMarket offers a range of trading accounts, but be warned, their account types may not be as attractive as they seem. Let's take a closer look at each account with a critical eye:

1. Mini Account:

1. Minimum Deposit: $250

2. Features: This account type may seem affordable, but don't be fooled. The demo account for practicing strategies is nothing special, and the 40% margin is quite restrictive. With only 24 Forex currency pairs and 10 commodities and indices for trading, you won't have a wide range of options. The leverage up to 1:500 might sound impressive, but it could lead to significant losses for inexperienced traders.

2. Standard Account:

1. Minimum Deposit: $1,000

2. Features: The demo account is available, but the 26 Forex currency pairs and 10 commodities and indices offered for trading are nothing extraordinary. The daily market news and SMS alerts may sound appealing, but they hardly compensate for the lack of variety in trading options. The dedicated account manager might not be as dedicated as you expect, and the Islamic account option is just a small gesture to attract a specific group of traders.

3. VIP Account:

1. Minimum Deposit: $10,000

2. Features: The high minimum deposit might make you think you're getting premium treatment, but don't be fooled. The additional features offered, such as 28 Forex currency pairs and a full range of commodities and indices, may not justify the steep price. Direct access to a trading manager might not be as beneficial as they claim, and the 30% margin is quite restrictive for experienced traders.

4. Premium Account:

1. Minimum Deposit: $100,000

2. Features: The hefty minimum deposit requirement might make you believe you're entering an exclusive club, but the reality might disappoint you. The in-depth analyst tips they promise are just a way to add some fluff to the account. The 25% margin is not as competitive as you'd expect, and the so-called deep liquidity might not be as deep as you hope.

Account Type	Minimum Deposit	Features
Mini Account	$250	- Demo account for practicing strategies<br> - 40% margin<br> - Trading options include 24 Forex currency pairs and 10 commodities and indices<br> - Leverage up to 1:500
Standard Account	$1,000	- Demo account available<br> - Trading options include 26 Forex currency pairs and 10 commodities and indices<br> - Daily market news and SMS alerts<br> - Dedicated account manager<br> - Islamic account option
VIP Account	$10,000	- 28 Forex currency pairs and a full range of commodities and indices for trading<br> - Direct access to a trading manager<br> - 30% margin
Premium Account	$100,000	- In-depth analyst tips<br> - 25% margin<br> - Claims of deep liquidity

In summary, FinMarket's account types might appear enticing at first glance, but upon closer inspection, they fail to deliver on their promises. The high minimum deposits, limited trading options, and questionable additional features make these accounts less appealing than they initially seem.

Leverage:

FinMarket boasts about offering “up to 1:500” leverage on their trading accounts. However, before you get too excited, let's take a closer look at the reality behind this high leverage claim.

While a leverage of 1:500 might seem like an attractive prospect, it comes with significant risks and drawbacks. High leverage can amplify both your potential profits and your potential losses. This means that even a small adverse price movement could wipe out a significant portion of your trading capital.

Inexperienced traders often get lured in by the promise of high leverage, thinking they can make huge profits with a small initial deposit. However, they fail to realize that it also exposes them to substantial risks.

Moreover, it's worth noting that regulatory authorities, like CySEC, which oversees FinMarket, have been tightening their rules regarding leverage. High leverage has been associated with increased client losses and is considered risky for retail traders. Many regulatory bodies now impose leverage caps to protect traders from excessive risk-taking.

So, while FinMarket might advertise high leverage as a way to attract traders, it's crucial to approach it with caution. Trading with such high leverage can be a recipe for disaster, especially for inexperienced traders who might not fully comprehend the risks involved.

In conclusion, the maximum trading leverage offered by FinMarket might sound appealing, but it's essential to remember that high leverage comes with substantial risks. It's crucial for traders to exercise caution and employ proper risk management strategies to protect their capital when trading with such high leverage.

Spreads & Commissions:

Spreads and commissions at FinMarket vary depending on the type of trading account. However, upon closer examination, it becomes evident that the broker's offerings are less competitive than they claim to be.

1. Spreads:

   FinMarket advertises “tight spreads” on their website, but in reality, the spreads they offer are quite high, especially on their Mini accounts. For the benchmark EUR/USD currency pair, the average spread exceeds 3.7 pips on Mini accounts. Such high spreads can significantly impact a trader's potential profits, making it challenging to trade cost-effectively.

2. Commissions:

   In addition to spreads, FinMarket charges commissions on trades, further increasing the overall cost of trading. The commission rates vary depending on the type of account. For Mini accounts, the commission fee is $15.00 per trade.

3. Comparison to Competitors:

   Compared to other reputable brokers in the market, FinMarket's trading costs are less favorable. Many competitors offer much lower spreads, often within the range of 1.0 to 1.5 pips for the EUR/USD pair, without charging additional commission fees.

4. Impact on Traders:

   The high spreads and commission fees at FinMarket can hinder a trader's ability to profit consistently, particularly for those with smaller trading accounts. These unfavorable trading conditions may lead to significant losses and can discourage traders from achieving their financial goals.

In conclusion, despite claiming to provide tight spreads and varying commissions, FinMarket's trading conditions fall short compared to many other brokers in the industry. Traders seeking cost-effective and competitive trading experiences may find better options with brokers offering lower spreads and commission fees.

Deposit & Withdrawal

Deposit and withdrawal processes at FinMarket seem to be relatively straightforward, offering various methods for funding accounts and accessing funds. However, there are some considerations to keep in mind.

1. Deposit Options:

   FinMarket provides several options for depositing funds into trading accounts. Traders can choose to deposit through credit transfer, wire transfer, or the electronic payment method Ecommpay. These options offer flexibility, allowing clients to select the most suitable method based on their preferences and location.

2. Minimum Deposit Requirements:

   The broker does not impose any specific minimum deposit requirements. However, it's important to note that individual payment channels may have their own minimum deposit limits. Traders should verify the minimum deposit amount with their chosen payment method before initiating the transaction.

3. Withdrawal Process:

   FinMarket generally processes withdrawals through the same method used for depositing funds. This is a standard practice among many brokers and helps ensure the security of transactions. Traders should be aware that withdrawal requests may take some time to process, depending on the payment method and the broker's internal procedures.

4. Fund Security:

   FinMarket emphasizes the security of customer funds. The broker operates under the regulation of the Cyprus Securities Exchange Commission (CySEC), which requires adherence to strict guidelines for the protection of client funds. Furthermore, the use of SSL encryption ensures the safe transmission of personal and financial information during transactions.

5. Additional Considerations:

   While the deposit and withdrawal processes themselves appear to be straightforward, traders should also consider the overall cost associated with funding their accounts and accessing their funds. This includes any fees charged by payment providers and potential currency conversion charges, especially for international clients.

In conclusion, FinMarket offers various deposit options and follows standard practices for processing withdrawals. However, traders should be aware of any minimum deposit requirements imposed by payment channels and carefully consider any associated costs to make informed decisions about funding their trading accounts and accessing their funds.

Trading Platforms:

FinMarket provides its clients with multiple trading platforms, ensuring a diverse range of options to suit individual preferences and trading styles. The broker offers the following trading platforms:

1. MetaTrader 4 (MT4) Platform:

   MetaTrader 4 is one of the most popular and widely used trading platforms in the industry. It offers a user-friendly interface and a comprehensive set of tools and features, making it suitable for both beginner and experienced traders. Traders can access advanced charting capabilities, a wide array of technical indicators, and various timeframes for market analysis. MT4 also supports automated trading through Expert Advisors (EAs), allowing traders to execute trades automatically based on predefined strategies. The platform is available for desktop (Windows, Linux, and MacOS), as well as mobile devices (iOS and Android), providing convenience and flexibility for traders who prefer to trade on the go.

1. In-House Web Trading Platform (WebTrader):

   FinMarket has developed its own web-based trading platform known as WebTrader. This platform is accessible through any web browser without the need for downloading or installing additional software. WebTrader offers a user-friendly interface with one-click trading functionality, real-time market charts to monitor market trends, and social trading features. The platform caters to traders who prefer a hassle-free trading experience and wish to access their accounts from any internet-connected device.

2. In-House Mobile Trading Platform:

   For traders who are constantly on the move, FinMarket offers a mobile trading platform compatible with both Android and iOS devices. This mobile app provides full access to trading accounts, enabling traders to execute trades, monitor positions, and access real-time market data from the palm of their hands. The mobile trading platform ensures that traders can stay updated and respond to market movements promptly, regardless of their location.

In summary, FinMarket provides a diverse selection of trading platforms to cater to the needs of different traders. The MetaTrader 4 platform offers advanced tools and analysis for experienced traders, while the in-house WebTrader platform appeals to those seeking simplicity and convenience. Additionally, the mobile trading platform ensures traders can stay connected to the markets at all times, making it a comprehensive offering for a range of trading preferences.

Customer Support:

FinMarket's customer support has been a source of frustration for many traders, as it often fails to meet their expectations. The broker claims to provide reliable assistance, but in reality, reaching their customer support team can be a tedious and time-consuming process.

1. Phone Support: While FinMarket offers a phone support option, getting through to a support representative can be a daunting task. Traders often find themselves waiting on hold for extended periods, only to be met with unhelpful responses or transferred to different departments without any resolution.

2. Email Support: Traders who opt for email support are often left disappointed with the slow response times. It can take several days to receive a reply, and even then, the answers provided are often generic and fail to address the specific concerns raised by traders.

3. Live Chat: The live chat feature on FinMarket's website is advertised as a quick way to get assistance, but in reality, it is far from efficient. Traders report experiencing long wait times before connecting with a support agent, and when they do, the responses are often vague and unhelpful.

4. Web Contact Form: Submitting inquiries through the web contact form is no better, as traders rarely receive timely or satisfactory responses. It seems like the broker pays little attention to these contact forms, leaving traders feeling ignored and frustrated.

Overall, FinMarket's customer support is lackluster and inadequate. Traders have expressed their dissatisfaction with the slow response times, unhelpful answers, and overall lack of professionalism displayed by the support team. As a result, many traders feel let down by the broker's supposed commitment to providing reliable assistance.

Summary:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. While it offers a diverse range of market instruments, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, the lack of proper regulation raises concerns about the safety of traders' funds and the legitimacy of its operations. The high spreads, varying commissions, and relatively high minimum initial deposit of $1000 make it unattractive, especially for beginners. The website's unavailability adds further doubts about the broker's credibility. The customer support is inadequate, with slow response times and unhelpful assistance.

Pros:

• Offers a diverse array of market instruments.

• Provides multiple trading platforms, including MetaTrader 4 (MT4).

• Supports mobile trading for on-the-go access.

Cons:

• Unregulated status raises concerns about fund safety and transparency.

• High spreads and commissions impact profitability.

• High minimum deposit requirements.

• Inadequate customer support with slow response times and unhelpful answers.

• Website unavailability adds to doubts about legitimacy.

Overall, due to the lack of regulation, high costs, and unsatisfactory customer support, FinMarket is not recommended for traders. It is essential to consider alternative, regulated brokers with better trading conditions and customer service for a more secure and reliable trading experience.

FAQs:

Q1: Is FinMarket a regulated broker？

A1: No, FinMarket is an unregulated broker, which raises concerns about the safety of traders' funds and the transparency of their operations.

Q2: What is the minimum initial deposit required to open an account with FinMarket？

A2: The minimum initial deposit for a Mini account is $250, while the VIP account requires a minimum deposit of $10,000.

Q3: Does FinMarket offer a demo account for practice？

A3: Yes, FinMarket provides a demo account for traders to practice their strategies before trading with real money.

Q4: What trading platforms does FinMarket offer？

A4: FinMarket offers MetaTrader 4 (MT4), a web-based platform (WebTrader), and a mobile trading platform for Android and iOS devices.

Q5: Is customer support readily available at FinMarket？

A5: FinMarket's customer support has been reported as inadequate, with slow response times and unhelpful assistance, making it a source of frustration for traders.