General Information

ADS Securities LLC (“ADSS”) is a limited liability company incorporated under United Arab Emirates law. The company is registered with the Department of Economic Development of Abu Dhabi (No. 1190047) and has its principal place of business at 8th Floor, CI Tower, Corniche Road, P.O. Box 93894, Abu Dhabi, United Arab Emirates. ADSS is authorised and regulated by the Central Bank of the United Arab Emirates. ADSS began operations from Abu Dhabi, United Arab Emirates (UAE) since 2011. Today, the broker has offices in Hong Kong, Singapore and London, UK. It boasts of over 150,000 individual clients and about 400 institutional clients from all over the world.

With tradable assets such as indices, forex, equities, cryptocurrencies, and commodities, traders can diversify their portfolios and take advantage of market opportunities. The company provides multiple account types, including Classic, Elite, and Elite+, to cater to traders with different preferences and capital sizes. Traders can choose between the ADSS Platform and the MT4 platform for their trading activities.

ADSS is regulated by the Financial Conduct Authority (FCA), providing traders with a level of trust and security. However, it's important to note that the regulatory status of the Securities and Futures Commission of Hong Kong (SFC) is listed as “Revoked,” which may raise concerns for some traders.

Pros and Cons

ADSS has its strengths and weaknesses. It offers a range of features and services that may appeal to traders, while also having certain limitations that need to be taken into account. It's important for traders to assess the overall picture and consider these factors before deciding to trade with ADSS.

Is ADSS Legit？

ADSS is regulated by the Financial Conduct Authority (Regulation No. 577453) and the Securities and Futures Commission of Hong Kong (Regulation No. AXC847). However, the regulatory status of the Securities and Futures Commission of Hong Kong (license number: AXC847) is abnormal, the official regulatory status is Revoked. Please be aware of the risk!

Market Instruments

ADSS offers a wide range of trading instruments to cater to different market preferences. Traders can access global markets and choose from various options to diversify their portfolios.

Indices: Traders can trade indices CFDs on ADSS's platform, providing exposure to major indices like Nasdaq, S&P, FTSE, and Dax. With competitive spreads and leverage of up to 333:1, traders can take advantage of market moves and trade on both long and short positions.

Forex: ADSS allows traders to trade forex pairs with their user-friendly trading platform. With no hidden fees and competitive spreads, traders can access major, minor, and exotic currency pairs, such as EUR/USD and NZD/CHF. The market-leading leverage of 500:1 on FX majors offers increased trading power.

Equities: Traders can take positions on equities listed on global stock exchanges, including major players from the GCC region. By trading CFDs on equities like Netflix, Tesla, and Apple, traders can capitalize on volatility and benefit from favorable spreads.

Cryptos: ADSS enables traders to participate in the cryptocurrency market by offering CFDs on leading cryptocurrencies like Bitcoin. Traders can take advantage of 24/5 trading, competitive spreads, and the opportunity to go long or short on the price movements of cryptocurrencies.

Commodities: Traders can benefit from market volatility by trading CFDs on spot commodities, futures, and commodity-linked ETFs. With 0% commission on trades, traders can access popular commodities such as gold, oil, and coffee. Trading commodities on ADSS provides a simplified approach compared to commodity futures.

Here is a comparison table of trading instruments offered by different brokers:：

Account Types

ADSS provides a range of account types to suit the diverse needs of traders, including Classic Account, Elite Account, and Elite+ Account.

Classic Account:

The Classic account is designed for traders who want to start with a minimum deposit of $100. This account offers market spreads, allowing traders to participate in the financial markets at favorable rates. With a maximum leverage of 500:1, traders can potentially amplify their trading positions. The Classic account also includes 24/5 support and access to training courses, providing traders with the necessary resources to enhance their trading skills.

Elite Account:

For traders with larger capital and seeking additional benefits, the Elite account requires a deposit of $100,000. With this account, traders enjoy spreads that are 25% lower compared to the Classic account, resulting in potentially reduced trading costs. Similar to the Classic account, the Elite account offers a maximum leverage of 500:1, enabling traders to take advantage of larger trading positions. Elite account holders receive dedicated support from a Senior Manager, ensuring personalized assistance and guidance. They also gain access to exclusive Elite events and have the flexibility of multi-base currency options.

Elite+ Account:

For elite traders with significant capital, the Elite+ account requires a deposit of $250,000. Elite+ account holders benefit from ultra-low spreads, which can further minimize their trading costs. With a maximum leverage of 500:1, traders have the potential to engage in larger trading positions. In addition to personalized support from a Manager and Sales Trader, Elite+ account holders enjoy exclusive Elite events and the convenience of multi-base currency options.

ADSS offers these different account types to accommodate traders with varying capital sizes and provide them with tailored features and benefits that suit their trading objectives and preferences.

How to Open an Account？

1. Visit the ADSS website. Look for the “Open Account” button on the homepage and click on it.

2. Open your account by providing the required information. For UAE residents, ADSS offers the option to register with UAE Pass, making the account setup process convenient and efficient.

3. After filling out the application and uploading documents, the system will open a personal account for the client.

4. Deposit funds into your account using options such as UAEPGS, Apple Pay, or Samsung Pay. These payment methods offer flexibility and security, allowing you to easily and securely fund your trading account.

5. Download the platform and start trading

Leverage

ADSS offers leverage for trading in different instruments:

Indices: Trade major indices such as FTSE, S&P500, Dow Jones, German Dax, Nasdaq, and CAC 40 with leverage of up to 333:1.

Forex: Access major currency pairs like EUR/USD, GBP/USD, USD/JPY, as well as minor and exotic pairs with leverage of up to 500:1.

Equities: Take positions on UK shares, US shares, German shares, Saudi shares, and other euro shares with leverage ratios varying from 4:1 to 20:1.

Cryptos: Trade popular cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, and Litecoin with leverage ratios ranging from 2:1 to 4:1.

Commodities: Engage in trading commodities such as US Crude, Gold, Silver, Coffee, Natural Gas, and Copper with leverage ratios ranging from 20:1 to 200:1.

Note: Leveraged trading involves risks and should be carefully considered.

Here is a comparison table of maximum leverage offered by different brokers:

Spread & Commissions

ADSS, like most brokers, makes a profit from spreads instead of charging commissions. Prices are competitive and traders can view current prices at any time. For CFDs and forex pairs, you can view the value, the change, the percent change, the open, the high, the low, and the previous. You can also view the required margin in percentage.

The broker does offer variable or fixed spreads. The target spreads for EUR/USD range from 1.6 to 2.4 pips depending on account type.

The Classic Account with a minimum deposit of $100 makes it more affordable for the most conservative traders, yet it carries higher spreads than the Elite account type. In the Classic account, target spreads drop to 1.6 pips on the EUR/USD. In contrast, ADSSs most competitive offering is the Elite account which requires a $200 000 deposit or a trading volume of more than $500 million per month. It comes with perks beyond discounted spreads.

Other spreads that traders can expect when trading with ADS Securities are:

GBP/USD Average: 1.1 pips

USD/JPY Average: 1.1 pips

AUD/USD Average: 0.8 pips

USD/CHF Average: 2.3 pips

Non-Trading Fees

There is a $15 processing fee per withdrawal, plus additional fees may be applied on the bank's side. The broker does not charge commissions for depositing funds, and there are no fees for inactivity on the account.

Trading Platforms

ADSS provides two trading platforms for its clients: ADSS Platform and MT4 (MetaTrader 4)

1. ADSS Platform: The ADSS platform offers essential functionalities such as a product page, order ticket, charting tools, blotters, account summary, and funding options. It provides traders with an overview of relevant information, including price evolution charts, daily statistics, instrument overviews, and product access details. By expanding the view, traders can access additional trading information such as order sizes, margin requirements, commissions (if applicable), and overnight holding costs. The platform also displays any active working orders for efficient position management.

2. MT4 (MetaTrader 4): ADSS offers access to the widely recognized MT4 platform, known for its advanced charting capabilities, fast trade execution, and extensive range of technical analysis tools. Traders can benefit from the features and flexibility of MT4, including its user-friendly interface and robust functionalities. ADSS has customized the MT4 platform to ensure a secure and efficient trading experience for its clients.

Both platforms provide traders with the necessary tools and features to meet their trading needs. They offer charting options, order placement capabilities, and execution efficiency to enhance the overall trading experience.

Deposit & Withdrawal

ADSS offers multiple deposit and withdrawal methods for its clients. Deposits can be made using methods such as bank wire transfer, credit card, online bank transfer, Skrill, Neteller, and Cash U. Notably, ADSS stands out as the only broker in the UAE that provides funding through UAEPGS, a local payment gateway. Clients can also withdraw funds using the same options available for deposits.

While ADSS offers a diverse selection of deposit and withdrawal methods, it's important to consider that the broker applies a withdrawal fee of $15 for all withdrawal transactions. This withdrawal fee has had a negative impact on the broker's overall rating. On the other hand, ADSS does not impose any charges on deposits, although clients should be aware that their payment providers may apply fees.

There are many ways to deposit funds into ADSS accounts, so clients will have enough options to choose from. As a MENA-focused broker, ADSS provides the opportunity to use the local UAEPGS (UAE Payment Gateway Services) solution. Traders should note that there is no deposit fee at ADSS.

The same options that are available for deposits can be used for withdrawals. Traders should note that ADSS charges a $15 withdrawal fee for all withdrawal methods.

Customer Support

The ADSS customer support team is multilingual and can be reached 24/5. The quickest way to get support is to use the instant web chat facility on the website. There is also an 'Enquiry form' on the 'Contact us' page of the website. A support representative will respond by email or by calling the enquirer. There are several phone lines provided by the support team. They can also be reached through email and fax. On social media, ADSS is on Facebook, Twitter, LinkedIn, and Instagram.

Client Enquiries:

Email: ts@adss.com

Phone: +971 2 657 2414

Address:

8th floor, CI Tower

Corniche Road, PO Box 93894

Abu Dhabi, United Arab Emirates

Educational Resources and Community Support

ADSS provides a range of educational resources and community support to help traders enhance their skills and knowledge:

1. Learning Materials: ADSS offers a variety of learning materials, including trading guides, video tutorials, and a comprehensive financial glossary. These resources empower traders by providing them with the necessary information and understanding of trading terms and concepts.

2. Seminars and Webinars: ADSS organizes seminars and webinars conducted by industry experts. These events serve as valuable learning opportunities for both beginner and experienced traders. Participants can gain insights, learn new strategies, and stay updated on market trends.

3. FAQ Section: ADSS has a dedicated page that addresses common questions and provides answers related to ADSS, trading account information, and trading basics. This section aims to assist prospective clients and beginner traders by addressing their queries and providing helpful information.

4. MT4 Platform Tutorials: ADSS offers tutorials specifically designed for traders who are new to the MT4 platform. These tutorials provide step-by-step guidance on using the platform effectively, helping traders navigate its features and functions.

5. Educational Webinars: ADSS conducts educational webinars that cover various topics, including the risks and rewards of trading. These webinars provide valuable insights and guidance to traders, enabling them to make informed trading decisions.

6. Training Workshops: ADSS organizes training workshops in the UAE and UK, offering traders the opportunity to enhance their trading skills through practical training sessions.

These expert educational resources, seminars, webinars, tutorials, and workshops collectively support the ADSS trading community, fostering continuous learning and improvement among traders.

User Experience and Additional Features

ADSS offers a range of user experience enhancements and additional features to support traders in their trading activities. Traders can access exclusive market analysis provided by the research team, which includes daily and weekly market emails. These emails provide insights into market trends, fundamental analysis, and market sentiment on widely traded instruments. This information can assist traders in staying informed about the market conditions.

Furthermore, ADSS offers daily analysis and trading ideas delivered directly to traders' inboxes. This feature keeps traders updated on the latest market developments and provides potential trading opportunities. Additionally, ADSS provides technical data, including forex analysis via Autochartist trade set-ups, which can help traders analyze market trends and make informed trading decisions.

These user-friendly features and additional resources aim to enhance the trading experience for ADSS clients. By providing market analysis, trading ideas, and technical insights, ADSS supports traders in their decision-making process and helps them stay informed about market conditions.

Conclusion

ADSS is a regulated brokerage company that provides traders with access to various financial markets and a range of account types to suit their needs. While it offers advantages such as competitive spreads, leverage, and multilingual support, there are also disadvantages to consider, including the abnormal regulatory status of the SFC and the withdrawal fee. Traders should carefully evaluate these factors before deciding to trade with ADSS.

FAQs

Q: Is ADSS regulated？

A: ADSS is regulated by the Financial Conduct Authority (FCA) and the Securities and Futures Commission of Hong Kong (SFC). However, it's important to note that the regulatory status of the Securities and Futures Commission of Hong Kong (SFC) is listed as “Revoked.”

Q: What are the tradable assets offered by ADSS？

A: ADSS offers indices, forex, equities, cryptocurrencies, and commodities as tradable assets.

Q: What are the different account types offered by ADSS？

A: ADSS provides Classic, Elite, and Elite+ account types to cater to traders with different capital sizes.

Q: What is the minimum deposit required to open an account with ADSS？

A: The minimum deposit required to open an account with ADSS is $100.

Q: What is the maximum leverage offered by ADSS？

A: ADSS offers leverage of up to 500:1.

Overview:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. Despite claiming to be regulated by CySEC, the lack of proper regulation raises concerns about the safety of traders' funds and the transparency of their operations. Unfortunately, the website is currently down, which adds further doubts about the broker's legitimacy. The high spreads and commissions, along with the relatively high minimum initial deposit of $1000, make it an unattractive option for traders, especially beginners. Moreover, the limited account manager availability and the absence of an FAQ section demonstrate a lack of commitment to customer support. Overall, due to the unregulated status and the website's unavailability, FinMarket should be approached with extreme caution.

Regulation:

Suspicious Clone.

A “Suspicious Clone” in the context of financial services refers to an entity that mimics or imitates the appearance and branding of a legitimate and regulated company, often with the intent to deceive and defraud unsuspecting individuals. These clones use similar names, websites, and other identifying features to create the illusion of being a reputable and regulated entity, while in reality, they are operating without proper authorization and oversight.

In the case of FinMarket being labeled as a “Suspicious Clone,” it suggests that the broker claims to be regulated by CySEC but lacks the necessary authorization and compliance. Such suspicious clones can pose significant risks to investors and traders, as they may engage in fraudulent activities, mismanage funds, and potentially disappear without a trace. Traders should exercise extreme caution when dealing with suspicious clones and always conduct thorough research and due diligence before entrusting their funds to any financial service provider.

Market Instruments Offered by FinMarket:

FinMarket offers a diverse array of market instruments, catering to traders' interests and allowing them to diversify their portfolios across different asset classes. The following table summarizes the market instruments along with some examples:

Forex Currency Pairs:

FinMarket provides access to more than 30 forex currency pairs, including major pairs like EUR/USD, EUR/GBP, and AUD/JPY. These major pairs offer high liquidity and are widely traded in the global forex market.

Major Indices:

Traders can participate in the performance of major stock market indices, such as FTSE, S&P 500, and NASDAQ. These indices represent the overall performance of specific stock markets and sectors.

Commodities:

FinMarket offers various commodities for trading, including precious metals like Silver and Gold, energy resources like Crude Oil, and agricultural products like Coffee. Commodity trading allows traders to diversify their investment strategies.

Individual Stocks:

With over 160 individual stocks available as CFDs, traders can speculate on the price movements of well-known market holders like Amazon, Netflix, and Apple. This allows investors to gain exposure to individual companies without owning the underlying shares.

Cryptocurrencies:

For those interested in the cryptocurrency market, FinMarket offers access to various digital assets like Bitcoin, Ethereum, and more. Cryptocurrency trading allows traders to capitalize on the price movements of these digital currencies.

Despite offering a diverse array of market instruments, FinMarket's lack of proper regulation raises concerns about the safety and legitimacy of its offerings. Traders should exercise extreme caution when considering this broker due to the absence of regulatory oversight, which may expose investors to potential risks and fraudulent activities. Additionally, the website being down further adds to the suspicion surrounding the broker. While the range of assets offered, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, might seem attractive, the overall lack of regulation casts doubt on the broker's credibility and reliability. It is essential for traders to conduct thorough research and choose regulated brokers to safeguard their investments and trading experience.

Account Types：

FinMarket offers a range of trading accounts, but be warned, their account types may not be as attractive as they seem. Let's take a closer look at each account with a critical eye:

1. Mini Account:

1. Minimum Deposit: $250

2. Features: This account type may seem affordable, but don't be fooled. The demo account for practicing strategies is nothing special, and the 40% margin is quite restrictive. With only 24 Forex currency pairs and 10 commodities and indices for trading, you won't have a wide range of options. The leverage up to 1:500 might sound impressive, but it could lead to significant losses for inexperienced traders.

2. Standard Account:

1. Minimum Deposit: $1,000

2. Features: The demo account is available, but the 26 Forex currency pairs and 10 commodities and indices offered for trading are nothing extraordinary. The daily market news and SMS alerts may sound appealing, but they hardly compensate for the lack of variety in trading options. The dedicated account manager might not be as dedicated as you expect, and the Islamic account option is just a small gesture to attract a specific group of traders.

3. VIP Account:

1. Minimum Deposit: $10,000

2. Features: The high minimum deposit might make you think you're getting premium treatment, but don't be fooled. The additional features offered, such as 28 Forex currency pairs and a full range of commodities and indices, may not justify the steep price. Direct access to a trading manager might not be as beneficial as they claim, and the 30% margin is quite restrictive for experienced traders.

4. Premium Account:

1. Minimum Deposit: $100,000

2. Features: The hefty minimum deposit requirement might make you believe you're entering an exclusive club, but the reality might disappoint you. The in-depth analyst tips they promise are just a way to add some fluff to the account. The 25% margin is not as competitive as you'd expect, and the so-called deep liquidity might not be as deep as you hope.

Account Type	Minimum Deposit	Features
Mini Account	$250	- Demo account for practicing strategies<br> - 40% margin<br> - Trading options include 24 Forex currency pairs and 10 commodities and indices<br> - Leverage up to 1:500
Standard Account	$1,000	- Demo account available<br> - Trading options include 26 Forex currency pairs and 10 commodities and indices<br> - Daily market news and SMS alerts<br> - Dedicated account manager<br> - Islamic account option
VIP Account	$10,000	- 28 Forex currency pairs and a full range of commodities and indices for trading<br> - Direct access to a trading manager<br> - 30% margin
Premium Account	$100,000	- In-depth analyst tips<br> - 25% margin<br> - Claims of deep liquidity

In summary, FinMarket's account types might appear enticing at first glance, but upon closer inspection, they fail to deliver on their promises. The high minimum deposits, limited trading options, and questionable additional features make these accounts less appealing than they initially seem.

Leverage:

FinMarket boasts about offering “up to 1:500” leverage on their trading accounts. However, before you get too excited, let's take a closer look at the reality behind this high leverage claim.

While a leverage of 1:500 might seem like an attractive prospect, it comes with significant risks and drawbacks. High leverage can amplify both your potential profits and your potential losses. This means that even a small adverse price movement could wipe out a significant portion of your trading capital.

Inexperienced traders often get lured in by the promise of high leverage, thinking they can make huge profits with a small initial deposit. However, they fail to realize that it also exposes them to substantial risks.

Moreover, it's worth noting that regulatory authorities, like CySEC, which oversees FinMarket, have been tightening their rules regarding leverage. High leverage has been associated with increased client losses and is considered risky for retail traders. Many regulatory bodies now impose leverage caps to protect traders from excessive risk-taking.

So, while FinMarket might advertise high leverage as a way to attract traders, it's crucial to approach it with caution. Trading with such high leverage can be a recipe for disaster, especially for inexperienced traders who might not fully comprehend the risks involved.

In conclusion, the maximum trading leverage offered by FinMarket might sound appealing, but it's essential to remember that high leverage comes with substantial risks. It's crucial for traders to exercise caution and employ proper risk management strategies to protect their capital when trading with such high leverage.

Spreads & Commissions:

Spreads and commissions at FinMarket vary depending on the type of trading account. However, upon closer examination, it becomes evident that the broker's offerings are less competitive than they claim to be.

1. Spreads:

   FinMarket advertises “tight spreads” on their website, but in reality, the spreads they offer are quite high, especially on their Mini accounts. For the benchmark EUR/USD currency pair, the average spread exceeds 3.7 pips on Mini accounts. Such high spreads can significantly impact a trader's potential profits, making it challenging to trade cost-effectively.

2. Commissions:

   In addition to spreads, FinMarket charges commissions on trades, further increasing the overall cost of trading. The commission rates vary depending on the type of account. For Mini accounts, the commission fee is $15.00 per trade.

3. Comparison to Competitors:

   Compared to other reputable brokers in the market, FinMarket's trading costs are less favorable. Many competitors offer much lower spreads, often within the range of 1.0 to 1.5 pips for the EUR/USD pair, without charging additional commission fees.

4. Impact on Traders:

   The high spreads and commission fees at FinMarket can hinder a trader's ability to profit consistently, particularly for those with smaller trading accounts. These unfavorable trading conditions may lead to significant losses and can discourage traders from achieving their financial goals.

In conclusion, despite claiming to provide tight spreads and varying commissions, FinMarket's trading conditions fall short compared to many other brokers in the industry. Traders seeking cost-effective and competitive trading experiences may find better options with brokers offering lower spreads and commission fees.

Deposit & Withdrawal

Deposit and withdrawal processes at FinMarket seem to be relatively straightforward, offering various methods for funding accounts and accessing funds. However, there are some considerations to keep in mind.

1. Deposit Options:

   FinMarket provides several options for depositing funds into trading accounts. Traders can choose to deposit through credit transfer, wire transfer, or the electronic payment method Ecommpay. These options offer flexibility, allowing clients to select the most suitable method based on their preferences and location.

2. Minimum Deposit Requirements:

   The broker does not impose any specific minimum deposit requirements. However, it's important to note that individual payment channels may have their own minimum deposit limits. Traders should verify the minimum deposit amount with their chosen payment method before initiating the transaction.

3. Withdrawal Process:

   FinMarket generally processes withdrawals through the same method used for depositing funds. This is a standard practice among many brokers and helps ensure the security of transactions. Traders should be aware that withdrawal requests may take some time to process, depending on the payment method and the broker's internal procedures.

4. Fund Security:

   FinMarket emphasizes the security of customer funds. The broker operates under the regulation of the Cyprus Securities Exchange Commission (CySEC), which requires adherence to strict guidelines for the protection of client funds. Furthermore, the use of SSL encryption ensures the safe transmission of personal and financial information during transactions.

5. Additional Considerations:

   While the deposit and withdrawal processes themselves appear to be straightforward, traders should also consider the overall cost associated with funding their accounts and accessing their funds. This includes any fees charged by payment providers and potential currency conversion charges, especially for international clients.

In conclusion, FinMarket offers various deposit options and follows standard practices for processing withdrawals. However, traders should be aware of any minimum deposit requirements imposed by payment channels and carefully consider any associated costs to make informed decisions about funding their trading accounts and accessing their funds.

Trading Platforms:

FinMarket provides its clients with multiple trading platforms, ensuring a diverse range of options to suit individual preferences and trading styles. The broker offers the following trading platforms:

1. MetaTrader 4 (MT4) Platform:

   MetaTrader 4 is one of the most popular and widely used trading platforms in the industry. It offers a user-friendly interface and a comprehensive set of tools and features, making it suitable for both beginner and experienced traders. Traders can access advanced charting capabilities, a wide array of technical indicators, and various timeframes for market analysis. MT4 also supports automated trading through Expert Advisors (EAs), allowing traders to execute trades automatically based on predefined strategies. The platform is available for desktop (Windows, Linux, and MacOS), as well as mobile devices (iOS and Android), providing convenience and flexibility for traders who prefer to trade on the go.

1. In-House Web Trading Platform (WebTrader):

   FinMarket has developed its own web-based trading platform known as WebTrader. This platform is accessible through any web browser without the need for downloading or installing additional software. WebTrader offers a user-friendly interface with one-click trading functionality, real-time market charts to monitor market trends, and social trading features. The platform caters to traders who prefer a hassle-free trading experience and wish to access their accounts from any internet-connected device.

2. In-House Mobile Trading Platform:

   For traders who are constantly on the move, FinMarket offers a mobile trading platform compatible with both Android and iOS devices. This mobile app provides full access to trading accounts, enabling traders to execute trades, monitor positions, and access real-time market data from the palm of their hands. The mobile trading platform ensures that traders can stay updated and respond to market movements promptly, regardless of their location.

In summary, FinMarket provides a diverse selection of trading platforms to cater to the needs of different traders. The MetaTrader 4 platform offers advanced tools and analysis for experienced traders, while the in-house WebTrader platform appeals to those seeking simplicity and convenience. Additionally, the mobile trading platform ensures traders can stay connected to the markets at all times, making it a comprehensive offering for a range of trading preferences.

Customer Support:

FinMarket's customer support has been a source of frustration for many traders, as it often fails to meet their expectations. The broker claims to provide reliable assistance, but in reality, reaching their customer support team can be a tedious and time-consuming process.

1. Phone Support: While FinMarket offers a phone support option, getting through to a support representative can be a daunting task. Traders often find themselves waiting on hold for extended periods, only to be met with unhelpful responses or transferred to different departments without any resolution.

2. Email Support: Traders who opt for email support are often left disappointed with the slow response times. It can take several days to receive a reply, and even then, the answers provided are often generic and fail to address the specific concerns raised by traders.

3. Live Chat: The live chat feature on FinMarket's website is advertised as a quick way to get assistance, but in reality, it is far from efficient. Traders report experiencing long wait times before connecting with a support agent, and when they do, the responses are often vague and unhelpful.

4. Web Contact Form: Submitting inquiries through the web contact form is no better, as traders rarely receive timely or satisfactory responses. It seems like the broker pays little attention to these contact forms, leaving traders feeling ignored and frustrated.

Overall, FinMarket's customer support is lackluster and inadequate. Traders have expressed their dissatisfaction with the slow response times, unhelpful answers, and overall lack of professionalism displayed by the support team. As a result, many traders feel let down by the broker's supposed commitment to providing reliable assistance.

Summary:

FinMarket is an unregulated Forex and CFD broker based in Cyprus, established in 2015. While it offers a diverse range of market instruments, including forex currency pairs, major indices, commodities, individual stocks, and cryptocurrencies, the lack of proper regulation raises concerns about the safety of traders' funds and the legitimacy of its operations. The high spreads, varying commissions, and relatively high minimum initial deposit of $1000 make it unattractive, especially for beginners. The website's unavailability adds further doubts about the broker's credibility. The customer support is inadequate, with slow response times and unhelpful assistance.

Pros:

• Offers a diverse array of market instruments.

• Provides multiple trading platforms, including MetaTrader 4 (MT4).

• Supports mobile trading for on-the-go access.

Cons:

• Unregulated status raises concerns about fund safety and transparency.

• High spreads and commissions impact profitability.

• High minimum deposit requirements.

• Inadequate customer support with slow response times and unhelpful answers.

• Website unavailability adds to doubts about legitimacy.

Overall, due to the lack of regulation, high costs, and unsatisfactory customer support, FinMarket is not recommended for traders. It is essential to consider alternative, regulated brokers with better trading conditions and customer service for a more secure and reliable trading experience.

FAQs:

Q1: Is FinMarket a regulated broker？

A1: No, FinMarket is an unregulated broker, which raises concerns about the safety of traders' funds and the transparency of their operations.

Q2: What is the minimum initial deposit required to open an account with FinMarket？

A2: The minimum initial deposit for a Mini account is $250, while the VIP account requires a minimum deposit of $10,000.

Q3: Does FinMarket offer a demo account for practice？

A3: Yes, FinMarket provides a demo account for traders to practice their strategies before trading with real money.

Q4: What trading platforms does FinMarket offer？

A4: FinMarket offers MetaTrader 4 (MT4), a web-based platform (WebTrader), and a mobile trading platform for Android and iOS devices.

Q5: Is customer support readily available at FinMarket？

A5: FinMarket's customer support has been reported as inadequate, with slow response times and unhelpful assistance, making it a source of frustration for traders.