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The trading account is canceled without any notice and the customer service hasn't replied for a long time.
I logged in online on 2024/02/19 and found that my account had been completely cancelled, and I found out without notification that all the USDT 14,900 in the account was missing! From joining Kim Markets Limited last year to Accapital this year, the previous operations were normal. Until the platform was updated two weeks ago, I never received a letter. I asked the customer service how to deal with it, but the customer service delayed! What I am angry about is that the rebate activity I joined in Kcm was merged into Acc due to the platform replacement. The activity is continuous, but because the recharge was not completed within 7 days, there is no rebate. However, I have repeatedly confirmed with customer service that the trading account is still operational. , I can't withdraw it until I complete the recharge. I still recharged and operated before the account was cancelled. Until last night when I went to check it out, the account was canceled without warning. I couldn't log in and said it was an invalid account. So what is the 14900usdt in my account? ! Being taken away by force like this is obvious, what is this but deception? I also asked customer service about the rules of the rebate activity. They were not clearly written and did not include what would happen if the goal was not achieved. When I asked customer service, I was told that our company reserves the right of final interpretation. The rules were not clearly written and the right of final interpretation was not stated. In your case, it is obvious that you are the ones doing all the talking! If I complete the activity today, you can also tell me how much more you have to pay before you can withdraw it. Anyway, it’s up to you as a platform to do whatever you want! It is clearly stated that there is no time limit, and I cannot withdraw money until I complete the recharge goal. It is still operable even if the goal is not completed! It's all bullshit now! Such defrauding of hard-earned money...the above is my experience of being defrauded this time! Just a reminder for everyone.
meghie
2024-02-28
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