Felicia, Business director of USGFX International, induced fraud to the customer. The customer did not violate any trading mechanism but tens of thousands of US dollars were wiped out that month and only a few hundred US dollars were left. When withdrawing last couple hundreds dollars, Felicia did not allow withdrawals and said that the withdrawal will only be processed after the deposit. After the deposit, Felicia refused to withdraw again when I applied for withdrawal and asked for another deposit and withdrawal will be processed after new client joined. The total deposit of the month was dozens of times of the withdrawal. Felicia kept denied the request for the last withdrawal after the liquidation. For her own performance, after the customer met the requirements of the platform, Felicia doid not allow the last withdraw and it will not be processed. I had applied to ask the platform query all the deposit and withdrawal data and change the customer service manager. After seeing the query data and the change of the customer manager email, Felicia directly blocked the backstage. Felicia is the management of USGFX International. For the sake of her performance, customers' requests were not process even they met requirements of the platform. Felicia colsed the back office when I did not want to cooperate with her and demanded to change customer service manager. If the management is ike this, the employees below will follow. The final withdrawal will never arrive. I hope that other customers and agents will not trust any promises made by the Taiwan Business Manager of USGFX International and any promises made by the MOGA Taiwan business manager, so to be not deceived.