Terselesaikan
DBG Markets has been unable to log in, resulting in the inability to replenish the margin, and a liquidation problem occurred.
Obyek
DBG Markets
Isu
Paparan lainnya
Kebutuhan
kompensasi
Jumlah
$1,112(USD)
Waktu
263day5Jam
![](https://h8imgs.ruiyin999.cn/stamp/append/language/id/resolvebit.png)
kemajuan mediasi
Hong Kong 2024-07-07
Terselesaikan
HEIPINGTAIdbg
Kerajaan Inggris 2024-06-07
Balas
DBG Markets
客户问题已处理
Balas
Hong Kong 2023-10-18
Hubungi Broker
Layanan Pelanggan Luar Negeri WikiFX
![](https://h8imgs.ruiyin999.cn/app/other/oversea.png)
Hubungi Broker
Hong Kong 2023-10-18
Verified
Pusat Mediasi WikiFX
![](https://h8imgs.ruiyin999.cn/app/other/appendOfficial.png)
Verified
Hong Kong 2023-10-18
Mulai Mediasi
HEIPINGTAIdbg ![](https://h8imgs.ruiyin999.cn//app/2023/10/1180454366/20231018_771424.png-detail)
Cause of the incident: The login was abnormal starting at around 3 p.m. on June 15th. I also asked customer service 6008 for consultation and processing. After half an hour, I could log in but it was very slow. I tried to log in again around 6 pm but was unable to log in. Between eight and nine o'clock, the account margin was insufficient, and I kept trying to log in to replenish the margin. As a result, I have been unable to log in, which caused the account to be liquidated and affected my normal transactions. This part of the loss needs to be borne by the platform.
![](https://h8imgs.ruiyin999.cn//app/2023/10/1180454366/20231018_771424.png-detail)
Mulai Mediasi
Pernyataan:
1. Konten di atas hanya mewakili pembela hak itu sendiri, dan tidak mewakili posisi perlindungan hak platform WikiFX
2. Tanpa otorisasi, pencetakan ulang apa pun dilarang dalam platform ini, dan pelanggar akan bertanggung jawab secara hukum
2. Tanpa otorisasi, pencetakan ulang apa pun dilarang dalam platform ini, dan pelanggar akan bertanggung jawab secara hukum