S niper
2024-05-22 18:27
China
卡盘，滑点严重
[Object] 
KCM Trade
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$1,000(USD)
[Time]
34day19hour
S niperResolved
2024-06-26 13:56
China
KCM TradeReply
2024-05-27 13:51
Mauritius
Reply
经核实，并不是平台的滑点问题，同时段其他客户交易正常，并未出现该现象，应是客户网络问题
This content involves sensitive information, so it's hidden by WikiFX
WikiFX Overseas Customer ServiceContact Broker
2024-05-23 16:03 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-05-23 13:37 Hong Kong China
Hong Kong ChinaVerified
S niperStart Mediation
2024-05-22 18:27
China
Start Mediation
滑点严重，一开始滑二三十点还可以接受，后期越滑越多，五十点，七十点，黄金滑点能超过7美金，而且滑点后卡盘，三分钟盘面一动不动，性质恶劣，有视频为证。本人正常挂单操作，经过沟通，平台的态度傲慢，视频给他们看了还各种找理由，不处理。
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations