Resolved
盈利了,把我盈利扣除不给出金
Object
Moneta Markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$8,870(USD)
Time
27day20hour
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Mediation Progress
Hong Kong 2024-06-04
Solved after user's confirmation
JINJIASEN
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Hong Kong 2024-05-23
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JINJIASEN
Please reply to my email with the investigation result. Thank you.
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Hong Kong 2024-05-13
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JINJIASEN
I kept lossing money on your platform, and this is the first I made a profit. Please help me with the investigation.
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Hong Kong 2024-05-13
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JINJIASEN
We are not hedging on other platforms; we are just bullish on the data and like to gamble on it. Additionally, we often drink at night.
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Australia 2024-05-11
Reply
Moneta Markets
The customer engaged in illegal arbitrage by placing orders simultaneously from multiple accounts, while conducting hedge trades on other platforms.
Reply
Hong Kong 2024-05-07
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WikiFX Overseas Customer Service
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Hong Kong 2024-05-07
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WikiFX Mediation Center
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Hong Kong 2024-05-07
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JINJIASEN ![](https://h8imgs.ruiyin999.cn//app/2024/05/3616730224/20240507_455064.jpg-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/05/3616730224/20240507_102483.jpg-detail)
在这平台去年亏了7000美金,平台没事,今年重新来做,再上周五非农数据前,我看涨黄金,就做了10手多单,数据出来之后黄金暴涨,我盈利8000美金,想着出金时候,平台直接拒绝出金,然后把我盈利扣除。现在也没有回复,邮件给他发的也不回,客户经理也联系不上
![](https://h8imgs.ruiyin999.cn//app/2024/05/3616730224/20240507_455064.jpg-detail)
![](https://h8imgs.ruiyin999.cn//app/2024/05/3616730224/20240507_102483.jpg-detail)
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