Funds were deducted from my account without any reason.-IC Markets Global-Rights Protection Center-WikiFX

WikiFX, as an independent third-party information service platform, is dedicated to providing users with comprehensive and objective broker regulatory information services. WikiFX does not directly engage in any forex trading activities, nor does it offer any form of trading channel recommendations or investment advice. The ratings and evaluations of brokers by WikiFX are based on publicly available objective information and take into account the regulatory policy differences of various countries and regions. Broker ratings and evaluations are the core products of WikiFX, and we firmly oppose any commercial practices that may compromise their objectivity and fairness. We welcome supervision and suggestions from users worldwide. To report any concerns, please contact us: report@wikifx.com

您当前语言与浏览器默认语言不一致，是否切换？

切换

Global Broker Regulation & Inquiry App

Broker Search

English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download

Home -

Rights Protection Center -

IC Markets Global -

Safeguarding Rights Detail -

Resolved

Funds were deducted from my account without any reason.

Object

IC Markets Global

Issue

Others

Requirement

compensation

Amount

$941(USD)

Time

61day22hour

Mediation Progress

Hong Kong 2024-06-14

Solved after user's confirmation

de5535

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

Australia 2024-04-16

IC Markets Global

If you believe your order has been affected, in order to investigate your transaction, please email us from your registered email address at support.cn@icmarkets-cs.com. Use the subject line “Request for Trade Investigation” and include your trading account number and the order number in the content, along with a brief description of your inquiry. We expect to reply within 3 to 10 business days. Thank you for your support and understanding.

Hong Kong 2024-04-15

Contact Broker

WikiFX Overseas Customer Service

Contact Broker

Hong Kong 2024-04-15

Verified

WikiFX Mediation Center

Verified

Hong Kong 2024-04-13

Start Mediation

de5535

On the evening of April 10th, Beijing time, the IC Markets platform sent me an email saying that there was improper trading behavior in my account. I immediately replied to the email asking what was going on, but I did not receive any explanation. All transactions in my account are normal and there is no inappropriate behavior. Then on the afternoon of April 11, $941.45 was deducted from my account balance. This is simply an act of robbery. I am applying for financial compensation.

Start Mediation

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

Regulated

IC Markets Global

Raw Trading Ltd

https://www.icmarkets.com/global/en/?camp=56118

9.10

Score

15-20 yearsRegulated in AustraliaRegulated in CyprusMarket Making(MM)

9.10

Score

Attracting customers with a minimum deposit of 200 yuan. The deposit channel is actually fake and cannot be deposited.

China

Slippage caused the EA to issue a closing instruction. It was impossible to close the position at this time, and all positions were closed after a few minutes of loss.

China

To view more

Please download WikiFX APP