de5535
2024-04-13 18:34
China
没有任何理由的扣除我账户的资金
[Object] 
IC Markets
[Issue]
Others
[Requirement]
compensation
[Amount]
$941(USD)
[Time]
61day22hour
de5535Solved after user's confirmation
2024-06-14 17:25
China
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
IC MarketsReply
2024-04-16 13:54
Australia
Reply
如果您认为您的订单受到影响，为了调查您的该笔交易订单，我们需要麻烦您通过注册邮箱发送邮件到support.cn@icmarkets-cs.com，邮件标题《申请交易调查》，内容中提供您的交易账号及该笔订单号，并简述您的疑问，我们预计会在3-10个工作日内给您回信，感谢您的支持与理解。
WikiFX Overseas Customer ServiceContact Broker
2024-04-15 16:17 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-04-15 13:51 Hong Kong China
Hong Kong ChinaVerified
de5535Start Mediation
2024-04-13 18:34
China
Start Mediation
北京时间4月10晚上，IC Markets平台发邮件给我说我账户有不当交易行为，我马上邮件回复是怎么回事，但是没有任何解释，我账户都是正常交易，没有任何不当行为；然后在4月11日下午，平台直接在我账户余额里面扣除941.45美元资金，简直无法无天，强盗行为，我申请资金补偿。
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