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Resolved
If you make a profit, you can only withdraw the principal, but not the profits! XM platform. Everyone should keep their eyes open when choosing a platform!
Object
XM XM
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$9,795(USD)

Time

49day0hour

Mediation Progress
Resolved
XINXIN523
Reply
XM
对于您关于账户 68197846的投诉,我们第一时间进行反馈核实,经仔细核实沟通后,非常遗憾对于您账户问题确实无法更改相关决定,仍需请您以2023年10月31日发送的重要通知邮件内容为准。 最后再次感谢您对XM的理解和支持! 致谢

Reply

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XINXIN523
我在XM交易, 本相信xm是大品牌,有实力,会公平的对待客户,并且现在提供赠金和无隔夜利息, 这个吸引我来交易及尝试出金。 我原本希望测试你们的出金速度,以后增加资金来交易。 但是不知道为何?在我盈利以后,你们判定我套息。 很明显,我是被冤枉和误判的。 我的交易明细你可以查看, 假如我是套息, 我肯定也长期持有, 很明显我只有的时间也只有两三天的时间。所以我请求撤销这种误判,退还我正常的交易盈利所得。 而且在我投诉天后,收到XM客服电话,说我和其他他们认定的有问题的客户的关联,所以不给出金。这是莫须有,强烈要求XM平台撤销这种误判,退还我正常的交易盈利所得!

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XINXIN523
XM platform, in this XAU/USD rising market, I went long and made a profit, but the platform did not pay out and deducted the profit. This platform is an unscrupulous platform. I asked the platform to return the profit to my account and allow me to withdraw funds. Please be careful everyone. If you make a profit, you can only withdraw the principal, but not the profits! XM platform. Everyone should keep their eyes open when choosing a platform!

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