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Resolved
Failure to withdraw funds on time
Object
HFM HFM
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$40,000(USD)

Time

323day20hour

Mediation Progress
Resolved
XIAONE
Reply
HFM
The withdrawal has been processed successfully.

Reply

Supplemental Materials
XIAONE
The customer service has asked me to deposit 5,000 USDT to open a high-value green channel for withdrawals to be processed on the same day. However, they did not announce this requirement in advance.

Supplemental Materials

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WikiFX Mediation Center

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XIAONE
On August 17, 2023, it was said that my account was fine, and the cash withdrawal could arrive within 24 hours. Today, on August 18th, I was told that the withdrawal amount was too large, and I was ranked 26231 in the queue. The expected arrival time is December 10th 2023. The payment was not made according to the arrival time stipulated by the FHM platform.

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