Deposit does not arrive for 14 hours-Exness-Rights Protection Center-WikiFX

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Home -

Rights Protection Center -

Exness -

Safeguarding Rights Detail -

Resolved

Deposit does not arrive for 14 hours

Object

Exness

Issue

Others

Requirement

explain

Amount

$0(USD)

Time

50day16hour

Mediation Progress

Hong Kong 2023-04-16

Resolved

THETHING

Cyprus 2023-03-17

Exness

With respect to the matter about account 9349008 that you don't receive the money, the relevant department has dealt with it. The money has arrived, and please check it via logging in your account. Thank you.

Cyprus 2023-03-16

Exness

Thank you for contacting Exness. With respect to the matter about account 9349008 that you don't receive the money, the relevant department has dealt with it. The money has arrived, and please check it via logging in your account. Thank you.

Hong Kong 2023-02-24

Supplemental Materials

THETHING

Please look at the reply that they told me that the issue was under process, and then said that the financial staff had got off work. So how do they deal with the problem if the staff have knocked off?

Supplemental Materials

Hong Kong 2023-02-24

Supplemental Materials

THETHING

I have nothing to say. All I want is that my money arrives in time. And it is outrageous that such a simple problem can't be dealt with.

Supplemental Materials

Hong Kong 2023-02-24

Supplemental Materials

THETHING

The customer service has still been dealing with the problem for almost 27 hours. In spite of a little money, it has a bearing on my trading. They kept delaying the problem without answering why the money doesn't arrive.

Supplemental Materials

Hong Kong 2023-02-27

Contact Broker

WikiFX Overseas Customer Service

Contact Broker

Hong Kong 2023-02-27

Verified

WikiFX Mediation Center

Verified

Hong Kong 2023-02-24

Start Mediation

THETHING

Deposit does not arrive for 14 hours. The customer service said that it is being proceeded. It has not arrived for a long time.

Start Mediation

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
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Regulated

Exness

Exness Europe Limited

https://www.exness.com/a/11817674/?utm_source=fxglobal

8.30

Score

10-15 yearsRegulated in CyprusRegulated in United KingdomRegulated in South Africa

8.30

Score

The EXNESS platform misdeducted the overnight fee of USD 447 for multiple orders of gold

China

EX deletes the agent account, does not give commission, the customer service does not deal with it, stay away from this platform, cheat customers, cheat agents, and expose it.

China

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