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Resolved
The Eightcap platform limits the withdrawal amount and cannot withdraw funds
Object
Eightcap Eightcap
Issue

Others

Requirement

Withdrawal

Amount

$0(USD)

Time

33day15hour

Mediation Progress
Resolved
ZUOKANMOSHANGONGBIAN
Reply
Eightcap
At present, at least $160 dollars is required for single withdrawal by UnionPay. And the withdrawal allowance by UnionPay is regarded as one of the uncontrollable factors. The customer service has already provided several resolutions that you can select freely.

Reply

Reply
Eightcap
Dear customer, we are following up the withdrawal case. Please reach out to the official online customer service by email, global@eightcap.com, if you have any questions. Have a good time.

Reply

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ZUOKANMOSHANGONGBIAN
Due to the loss, the remaining money is restricted and cannot be withdrawn due to insufficient amount! What's the point of losing money and not being able to withdraw money? The customer service means that you can first deposit and reach the limit to cancel the withdrawal! Isn't this obviously superfluous? Why do you do this? If I don’t have money to replenish, I can’t withdraw money. Isn’t this a routine? Do you dare to deposit money into your account if you can't withdraw money originally? shock! So surprised! Decided to expose! Do you still dare to drill into Yihui? Do you still dare to play on a platform with routines? Hope there is a possibility to solve the problem!

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