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Resolved
Please return my $45,000 commission
Object
FXTM FXTM
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$45,000(USD)

Time

62day13hour

Mediation Progress
Resolved
Jevons
Reply
FXTM
Dear customer, please trade in line with platform's trading rules. Thank you.

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Jevons
FXTM: Deducting commissions on the basis of excessive renting fees. I am an agent of FXTM. Everything was normal. Then I accidentally discovered that I adjusted the parameters of grid ea in my loss-making account, and I was able to make money and the order volume was OK I received an email from FXTM last week, roughly meaning that frequent transactions resulted in excessive agency commissions, and I deducted more than 45,000 commissions. The principal account of more than 40,000 US dollars has lost nothing, and the commissions will be deducted from me. I lost nearly 40,000 dollars in blood, and now I have confirmed with the salesman that I can do this, but the salesman can tell me that there is a screenshot of the chat below, so I don’t think I know where I touched the FXTM platform to cause them to behave like this Playing a rogue is worse than a fraud platform. I haven’t heard of any platform that does not allow grid ea to run away. You think I’ll place an order with the parameters and you can call me instead of eating so much of my books.

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