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Resolved
Do not withdraw and treat customer as fools
Object
Eightcap Eightcap
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$115(USD)

Time

134day23hour

Mediation Progress
Solved after user's confirmation
NIGULASI24495
Supplemental Materials
NIGULASI24495
Why haven't they provided a satisfying resolution for half a month? I hope WikiFX can help deal with the problem in a fair way.

Supplemental Materials

Supplemental Materials
NIGULASI24495
Please adjust my min withdrawal to the lowest level. An over-a-decade platform acts more like a scam platform.

Supplemental Materials

Supplemental Materials
NIGULASI24495
Please deal with the withdrawal problem as soon as possible. Do not act like a scam platform.

Supplemental Materials

Supplemental Materials
NIGULASI24495
Are you ashamed to claim to be an over-ten-year platform keeping changing their statement? My withdrawal hasn't been approved for one month.

Supplemental Materials

Supplemental Materials
NIGULASI24495
The customer service first said that the USDT was available for the withdrawal, and then said it's unavailable. They gave me the same answer despite that I had been asking the same question for three consecutive days. Are you making a fool of me? Please adjust my min deposit back to 100, the lowest level.

Supplemental Materials

Reply
Eightcap
Dear customer, Eightcap provides multiple deposit methods for customers, and the minimum deposit of each method is offered by the channels. The amount is likely to be adjusted in accordance with the management center. Thank you.

Reply

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NIGULASI24495
Asked to withdraw money from Eightcap for a while, saying that USDT can be used for a while, and then deny it. It has happened for several times, treating the customer as a fool, the minimum withdrawal of the previous month was 100, and now it has changed to 150

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