Resolved
Apply for a withdrawal of 10,000 USD, nearly 2 weeks, no updates
Object 
Alpari International
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$10,000(USD)
Time
19day6hour
Mediation Progress
Hong Kong 2022-09-10
Solved after user's confirmation 
HAO.ZHANG
HAO.ZHANGHong Kong 2022-09-07
Supplemental Materials HAO.ZHANG
HAO.ZHANGNow more than 20 business days have passed. So please return the money to the account first to show the capital exists at least.
Supplemental Materials
Mauritius 2022-09-07
Reply Alpari International
Thank you contacting me. In terms of your withdrawal problem, according to the time of withdrawal process updated by the payment provider, the customers usually will receive the money within 10-20 business days, excluding the Saturday and Sunday.
Reply
Hong Kong 2022-09-05
Supplemental Materials HAO.ZHANG 
HAO.ZHANGAny progress was made about this problem? Why isn't there any information? I did not receive the money, please help me with it. Thank you.
Supplemental Materials
Hong Kong 2022-08-22
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-08-22
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-08-22
Start Mediation HAO.ZHANG 
HAO.ZHANGA total of 10,000 USD was applied for withdrawal on the Alpari platform. The withdrawal was submitted on August 5th, August 9th, and August 11th. As of August 22nd, the bank card did not receive the money, nor did it inform the return of the funds. , please help
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