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Resolved
Can't deposit money into my foreign exchange account
Object
XM XM
Issue

Others

Requirement

other

Amount

$76(USD)

Time

34day15hour

Mediation Progress
Resolved
FX1836206540
Reply
XM
Dear customer, first of all, thank you for choosing and supporting XM. Your XM MT4/MT5 account is 251039949. In terms of your complaint about deposit, after checking we find that the money that you deposited at the platform on August 18, 2022 has arrived on the same day. If you need any help, please feel free to visit XM official website https://www.x1m1global.net/cn/, and click on the Online Customer Service in the upper right corner of the page to contact us. XM provides 24 hours online customer service support from Monday to Friday and we are so please to help you. Have a good time.

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FX1836206540
Not long ago, I made a deposit to my xm account 251039949 and transferred 510 yuan to the bank account provided by xm to Chen Hui. The transfer was successful but it was delayed to my account. I have repeatedly asked the web customer service but due to the language selection of the required items, i can't log in and see customer service. I ask for help to solve it. Although the money is small, it is a big problem that the money cannot be deposited into the account!

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