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Resolved
Cannot withdraw 88000
Object
IC Markets Global IC Markets Global
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$13,100(USD)

Time

14day21hour

Mediation Progress
Solved after user's confirmation
TIANLIANGSHUIWANAN
Supplemental Materials
TIANLIANGSHUIWANAN
Today I received an email that the problem will be coped with in a default way. However, to date I still have not received the money of my two withdrawal application. And you did not present any solutions. So what on earth do you want? Such a big platform, are you going to abscond with my money? I have to call the police in the case.

Supplemental Materials

Supplemental Materials
TIANLIANGSHUIWANAN
I feel like that is there anything serious to happen for such a big platform is unable to reach out to the payment provider?

Supplemental Materials

Reply
IC Markets Global
Dear customer, the withdrawal is under process well, please wait patiently.

Reply

Supplemental Materials
TIANLIANGSHUIWANAN
I opened an account with the help of their IB, who also said that the money had been transferred to the payment provider, who does not transfer the money to me now. I do not receive the fund, which is the platform's responsibility. I only contact the platform instead of the payment provider. This is the problem of the platform during the communication with the payment provider, which has nothing to do with the customers like us.

Supplemental Materials

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TIANLIANGSHUIWANAN
I made a withdrawal on the 17th. Their system maintenance and upgrade is between the 8th and the 15th, and the account arrival time has exceed five working days as they promised

Start Mediation

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