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Resolved
SICH does not withdraw
Object
SICH SICH
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$241,624(USD)

Time

44day22hour

Mediation Progress
Resolved
Ed Sung
Reply
SICH
We are handling the issue now, please wait patiently.

Reply

Supplemental Materials
Ed Sung
SICH made an excuse and asked me to deposit $100,000 as margin, and informed me of freezing my account permanently on February 6, losing its goodwill and bringing severe loss of money for customer.

Supplemental Materials

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Ed Sung
After applying for a withdrawal of 2000 USD on the SICH platform on January 10, it was rejected by the customer service and was required to deposit 100,000 USD as a security deposit on the grounds that a third-party transfer (a friend borrowed 100,000 USD) was involved in a money laundering crime before the 2,000 USD could be withdrawn. If I cannot make deposit as platform required, the platform will automatically freeze the trading account on January 31 and cannot withdraw and operate. The SICH platform hastily decided to freeze the customer's trading account and withdraw operations when there is no wanted letter or judgment from the judicial authority where the customer is located. It has caused damage to SICH's goodwill and seriously affected the rights and interests of customers.

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