At that time, the customer was not successful in registering for the event, so there was no way to give the corresponding bonus.

I opened an account in FOREX.com this April. But I didn’t deposit immediately. I wanna wait until I have an accurate trading strategy with a skilled operation. But there was an campaign in FOREX.com in May. If you deposit and trade up to required lots with a new account, you can get a bonus. The rule said 10 lots before November. So I deposited $1,500 on May 14 and enrolled. After that, their customer manager called me and asked me to add more money to get more bonus. I didn’t listen to him. I contacted them through WeChat official account on December 9 and asked about the bonus. But they replied I didn’t enroll. The chat history in my phone was deleted, but luckily, there was the history in my computer. I sent the chat history to him, but they didn’t reply to me anymore. I never expected that this broker could be so shameless. Now there is also a campaign about bonus in FOREX.com. This broker is dishonest, so you should choose carefully. And our funds are regulated offshore, not ASIC, FCA or NFC.