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Resolved
Unable to withdraw
Object
TRI TRI
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$27,393(USD)

Time

76day4hour

Mediation Progress
Resolved
LINQINGWU1128
Reply
TRI
Firstly, for traders taking advantages of loopholes, our company has repeatedly reminded that the illegal transactions are prohibited on our official website. The illegal traders will be blocked. Any violations are strictly determined by the compliance department, and legal traders will not be affected at all. Secondly, the principal will be fully withdrawn and given to the customers after their accounts are banned due to illegal transactions, whereas the profits gained from illegal transactions cannot be withdrawn. Thirdly, the 880910 account was banned after the illegal scalping on May 27, the principal of 14063 has been submitted to the three party for withdrawal and has arrived. Please check your bank account. Fourthly, our company is an STP broker with compliance and No. 254/14 is our number for regulation that can be found on the official website of CYSEC. Fifthly, in order to meet the unreasonable requirements for obtaining illegal profits, the client willfully discredited our platform and maliciously protected his rights. Our company will take legal actions in response to such acts in a bid to maintain a fair and just market environment.

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LINQINGWU1128
I got registered in middle May, 880910. I have traded XAU/USD for 100 lot or so, with position held about 35 minutes. I deposited $14063 and profited $13330. I applied to withdraw $12000, while the service refused, claiming that I violated the trading rule. One can view my history. This dealing-desk platform coveted clients’ profits and fended off.

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